If my DISC assessment results had turned out different, I would not be working as the COO of YAW PERBI Executive Education. When I applied, my employer knew the personality style for the position. Unknown to me, the last interview was to take the DISC assessment. I took it and the results were positive; Peacemaker SC!
I got the job.
Perhaps you’ve encountered different personality assessments out there. But the DISC is the most widely used by individuals and companies around the world.
The DISC is an acronym for Dominant|Direct, Influencing|Inspiring, Steady|Stable and Compliant|Correct. It assesses a person’s personality style as regards their strengths, weaknesses, dislikes, fears and motivations. It also reveals one’s level of strengths of influencing, directing, processing, detailing, creating, persisting and relating in leadership.
Sometimes conflicts arise in the workplace that affect productivity and lead to high employee turnover not because people are bad per se but simply because they don’t understand each other.
Here is how you and your HR department can benefit from DISC assessments:
Benefit #1: Stronger Self-Awareness
The DISC allows you to know your personality style – your strengths and weaknesses, what motivates or discourages you, likes and dislikes, and whether you’re energized or dampened by social interactions. All this information is key in your personal growth and can help determine focus areas for further training and development.
Rather than waste time trying to be like someone else, you should focus on maximizing your strengths and becoming the best version of yourself. And rather than struggle to become strong in your weak areas, you can partner, delegate or hire someone who is strong in that area.
The more you become self-aware, the more you appreciate the differences in others and you’ll begin to treat them as their personality demands.
Benefit #2: Clearer Communication
How we communicate can build or destroy our relationships. The DISC introduces you to the different ways different personality styles communicate and how they process information.
For instance, the Influencing personality style dislikes complex tasks, pays less attention to details and has a low attention span. If you give them a 100-page report to review in two days, you’ll have crucified them. But give the same report to a Compliant personality style who is detailed, systematic and analytical, and it will be a piece of cake.
When stakeholders in an organization appreciate the different ways people communicate according to their personality style, they’ll cooperate better, resolve conflicts faster and reach consensus amicably.
Benefit #3: Tighter Teams
The DISC is useful right from the recruitment stage to determine who has the personality style for the position.
For instance, if a company wants to hire a salesperson who has to be out of the office most of the time to get clients, a Compliant personality type will expire fast! Why? Because they’re introverted and will prefer to sit behind the desk and do detailed tasks like accounts. But an Influencing personality style who is talkative, friendly and persuasive will be thrilled to meet new people and close deals.
It’s also a fact that we’re motivated differently. A Dominant style is motivated by new challenges, authority to take risks and freedom from routine. On the other hand, a Compliant style is motivated by limited social interactions, detailed tasks and standards of high quality.
An HR personnel who understands the personality styles and behaviours of employees will motivate them in ways that speak most to them and create an ideal environment where each style can flourish.
If your HR department is not in a position to purchase a DISC assessment for you, this is an investment in yourself you need to consider. Knowing your personality style and being able to assess the personality of others will enlarge your perspective of self and others, improve your communication and empower you to become a better team player. Unexpected doors open for those who know how to harness the greatest asset in an organization – people.
A DISC is also a perfect gift to give a loved one. Not only will they become self-aware but you’ll know them better yourself too and love them according to the needs of their personality style.
If you have any inquiries about the DISC, do not hesitate to get in touch with us via email@example.com. I am one of the Accredited DISC coaches and Certified Behavioural Consultants with YAW PERBI at your service.
To purchase the DISC assessment Click HERE.
To become an Accredited DISC Coach and Certified Behavioural Consultant Click Here.
As one of the Pan African Cohort facilitators of BCA Leadership, I just got off a scintillating Zoom call with amazing African C-level leaders from across the continent—East Africa (like Kenya and Uganda), West Africa (I recall Nigeria, Sierra Leone and Ghana), North Africa (Egypt) and Southern Africa (Malawi, South Africa). We talked about Emotional Intelligence and the whole idea of VUCA. The goal of this blog is to summarize the essentials of the topic, which most participants described as ‘intriguing’: “So you think you can lead effectively without EQ in a VUCA world?” Really, this is a rhetorical question because no one in their right senses would say, “Yes, I can lead effectively without Emotional Intelligence (EQ)” in the first place, let alone in a world that’s described as VUCA.
WHAT ON EARTH IS VUCA?
VUCA is a term that came from the military space, especially at the end of the cold world war when without the two clear polarizing forces the whole world was described as Volatile, Uncertain, Complex, and Ambiguous. Guess what? If the end of the last century was said to be VUCA then imagine just how much more VUCA it is now. Look at the volatility of the world today, look at the speed of transformation, the dizzying digital economy. Consider the uncertainty with COVID-19 and this post-pandemic world. Is it even a post-pandemic or rather para-pandemic world as in some places it seems over and in others, COVID is still raging? Look at the complexity of the world. How could a microscopic virus emerge in a small place in some corner of the world called Wuhan, China, and the whole world gets grabbed into this? Some things are just ambiguous right now. It’s a VUCA world. There wouldn’t be enough space to write out all the feelings these VUCA times have generated in people, especially anxiety.
HOW ABOUT EQ?
Even before the VUCAness of the world, Emotional Intelligence had been identified as the key thing for succeeding in leadership. It is archaic 20th century thinking that IQ (intelligence quotient) makes a good leader for a total leader not only has IQ, in terms of book smarts or cognitive intelligence, but also Emotional Intelligence (EI/EQ) in terms of being intelligent about feelings and Global Intelligence (GQ). Humans like to think we are rational people but at the end of the day we are emotional beings. The term was first coined in 1990 by researchers John Mayer and Peter Salovey, but was later popularized by psychologist Daniel Goleman five years later.
We now know that 80-90% of success in Executive Leadership depends on Emotional Intelligence and not cognitive intelligence. Don’t get me wrong, I am not dumb. I am a medical doctor for crying out loud. Intelligence is important but guess what? When it comes to Executive Leadership, IQ only gets you into the door, it takes EQ to play the game. And win. After about 128, IQ doesn’t matter anymore! Given the same level of IQ, technical skills, and competence, it’s EQ that would make all the difference in how much one succeeds (or not).
Emotional intelligence, according to Psychology Today, is “the ability to identify and manage one’s own emotions, as well as the emotions of others.” It is thus made up of the following four blocks:
BUT THERE’S PROBLEM
So being the amazing leaders we are, we figured out we cannot just sit idly twiddling our thumbs and watch VUCA happen without responding. In 2007, one Robert Johansen (a distinguished fellow at the Institute for the Future), came up with a behavioral leadership model he called VUCA Prime to counteract each of the four elements of VUCA with a specific positive response which starts with the same four letters. VUCA Prime then is to have Vision over Volatility, to overcome Uncertainty let’s have Understanding, then Clarity over Complexity and to overcome Ambiguity let there be Agility.
Well, I have been studying this since the pandemic began and was thinking recently how good VUCA Prime is but how so very cognitive it is! Why is VUCA Prime so cognitive and does not take enough emotions into cognizance especially when we know 90% of success will depend on a leader’s emotional awareness (of self and others) and responses?
WHAT IS VUCA EQ THEN?
Consequently, I have designed something called VUCA EQ to provide a more comprehensive and potent leadership response to VUCA beyond the cognitive, one that significantly takes emotional intelligence into consideration. Like VUCA Prime, each of the VUCA EQ responses also begins with the same four letters.
Firstly, V is Verification: we need to be able to decipher what our emotions are and label them correctly. Then we need to be able to do the same for others as well so we can respond rather than just react, and we can manage our emotions and that of others instead of just trying to control them. The world of command and control is gone!
Secondly, instead of Uncertainty and just responding with the cognitive Understanding that VUCA Prime proposes, we rather respond in Unison. What I mean by Unison is to respond with our three brains. You have the cognitive brain but you also have your emotional brain called the limbic system. EQ is not just a ‘heart’ kind of thing, no! Emotional Intelligence has to do with the brain too. Or even more annoying, called ‘soft skills.’ EQ produces hard results on the balance sheet and cashflow statements! There is the Cognitive brain, Emotional brain, and Instinctive brain and VUCA EQ is about responding with all three in unison.
For Complexity, not only overcome with clarity but with Conveyance. Powerfully transmit emotional then logical information and carry across values and perspectives, considering emotional data and communicating emotions first. Remember to start with emotional data when decision-making and communicating eg. I feel vexxed about this decision and I’m aware most people in the company feel anxious…. Connect with emotions and convey them in response to complexity.
Then finally, for Ambiguity, not only thrive with agility but by Automotivity. In other words, learn to move people’s emotions or move people emotionally. Automotivity means containing within itself the means of propulsion or movement. Mobilize people in such consonance and resonance with what they want (motives) and how they want (motivations) that they move in a self-propelling manner. After all, why do you suppose feelings are called e-motions? Feelings move us, they move the world. We may not like to acknowledge it but they do. How do you learn to know people’s motives and their motivations so that you can ride on that to send them (better still, travel with them) to a place where they ought to go?
Leadership is in the transportation business. We move people from here to there and without the power of Emotional Intelligence to move people (think e-motions) towards a shared, noble purpose, we are going nowhere ourselves in the first place and taking no one with us for that matter. Don’t you ever think you can successfully lead, especially in this VUCA world, without Emotional Intelligence.
The following is a snap peak of the preface to the third edition of Dr. Yaw Perbi’s third book, ‘Positiveness: a fuel for success’, first published in 2003 to commemorate his silver jubilee.
It took a global pandemic to make this third edition of Positiveness: A Fuel for Success, possible. I have been trying to republish this book for nearly a decade now. The revised manuscript was done in 2012, and I had nearly completed the back-and-forth with a publishing company. All was ready to go, or so I thought. Then life happened and I put this on the backburner. Until now. It took the lockdowns of the Coronavirus pandemic of 2020 to get this going again.
I have changed a lot since I turned 25 and first launched this book and so have many things too. We didn’t even have smartphones back then, and the internet was still a novelty. But some things have remained the same. After thousands of copies sold and many countries reached, “through all the changing scenes of life, in trouble and joy,” what hasn’t changed is the fact that positiveness is still fuel for success.
In the past two decades, I have lived and worked for a year or more in three countries on two continents. In doing so, I have needed a whole lot of positiveness, especially in those times when I was geographically separated from my family. I have formally had various occupations and preoccupations ranging from being a medical doctor in Ghana, a military captain with the United Nations in Cote d’Ivoire, a leadership consultant and speaker around the world, pastor of a Chinese congregation in the French city of Montreal, a financial security advisor and investment consultant, to being president of a couple of Canadian and global charities. Positiveness is still fuel for success no matter the field of endeavour.
You see, this book was only my third book and, back in 2003, I wrote and self-published it with a white cover and silver inscriptions to celebrate my twenty-fifth birthday (silver jubilee). At the time, I was a struggling medical student in Ghana attempting to do ‘what Napoleon couldn’t do’. I was trying to straddle the world of medicine and human development. In May 2003, together with a group of friends, while still in med school, I founded The HuD Group to inspire and empower young people to reach their full potential. Now I am a full-fledged medical doctor who has hung up his stethoscope— after four years of clinical practice—to focus on human development, especially holistic leadership development, because I sincerely believe, like my mentor John C. Maxwell, that “everything rises and falls on leadership.”
The HuD Group began in Ghana but, at the time of writing this, I am feverishly coordinating our global operations in two dozen countries on all continents of the world and currently domiciled in Montreal, Canada. If I thought I needed a daily prescription of positiveness back in 2003, then I might need a thrice daily prescription now. The two-year battle with the Canada Revenue Agency alone to get charitable status for The HuD Group warrants a book on its own. I’ll save that for another day, but it took positiveness to fuel my success.
When I was much younger and naïve, I dreamed of working with the United Nations. And unlike many for whom that is still a dream, I achieved it. I did that, for a year, in La Cote d’Ivoire. Even while already enjoying that success, I still needed positiveness as fuel when I got car-wrecked on July 21, 2008 and lost two of the military colleagues I was travelling with. It was positiveness that got me back on the road to recovery. My commanding officer, out of rare soldier-sympathy, wanted me to return home (to Accra, Ghana) and recuperate but cheers to positiveness, I was convinced to stay put and serve with grace. I prevailed. Positiveness prevailed.
So yes, life has changed—a whole lot— and so have I since 2003. Now married to my dear wife, Anyele, and a father to seven amazing children, I certainly have a broader and deeper perspective on life today. But if anything, these changes have only affirmed and confirmed the principles that were penned in this book nearly two decades ago. Positiveness is fuel for growth, success, and significance in any and every endeavour, and at whatever age and stage in life, that hasn’t changed.
From One Legendary Leader in the Evening to Another One in the Morning–a Tribute to Archbishop Desmond Tutu
I was emailed this incredible tribute by a mentor of mine in the Lausanne Movement, Dr. Michael Cassidy, to his late friend Archbishop Desmond Tutu, that I just had to share as a student of leadership. What impresses you most? May many Cassidies and Tutus be raised in our generation!
Tribute to Archbishop Desmond Tutu
Founder, African Enterprise
Honorary Chair, The Lausanne Movement
Archbishop Desmond Tutu, one of South Africa’s greatest ever luminaries, both ecclesiastical & national, has gone to be with His Lord. People from every race, sector & background will mourn his passing, because he was a man for all who stood without fear or favour for the human rights of all.
Perhaps it is as an almost unequalled African champion for human rights that he will be most fondly & universally remembered. And it was for this that he justly became a Nobel Laureate.
In South Africa his immensely courageous fight against Apartheid earned him the fearsome opprobrium of the National Party Government, the settled hostility of most whites, but the thankful adoration of all people of colour, as well as more liberal whites. In fact, from the church, his voice during those dread years, was by far the most audible, & his persona by far the most visible. This audibility & visibility constituted a true achievement of note & contributed powerfully to the final fall of Apartheid.
As far as we were concerned in African Enterprise, Desmond was a friend to our work & contributed powerfully to conferences we organized or helped organize such as SACLA (South African Christian Leadership Assembly), the NIR (National Initiative for Reconciliation), & The Rustenburg Conference which represented the whole church spectrum & spoke to the whole range of political leadership from far left to far right.
At a personal level I also counted Desmond a good friend. He commended numbers of my books, including my recent Memoirs, & wrote the Foreword to my book The Politics of Love. We also shared in significant ministry together in African Enterprise’s city-wide mission to Kigali, Rwanda, a year after the genocide. That was very moving. I especially remember ministering with him in terrifying cells of pitifully jammed together prisoners. And then being with him as he collapsed in tears in one church filled with skeletal remains of murdered victims. There I saw his profound compassion poured out. Even as we tried to hold him up. Such shared moments one can never forget, culminating in our sharing the evangelistic preaching to a packed stadium in our final service.
And all this Desmond could do in spite of the fact that we had strong theological differences on certain issues such as Universalism & Gay Marriage. But he never allowed those to damage our friendship. And neither did I.
Thankfully in our recently produced documentary, The Threatened Miracle of South Africa’s Democracy, Desmond features strongly, both during the Apartheid years, but even afterwards when he severely scolded the ANC of Zuma’s time saying, “I’m warning you; I’m WARNING you; you are a disgrace!” No one else had that truly prophetic courage, credibility & ability to speak to all sides, all the time, AND be heard!
Yes, we will miss him… “the Arch”, as he was affectionately known, even by the media. But his legacy of prophetic witness will live on wherever South Africa’s story is told, & wherever racial justice & the Human Rights struggle are in purview.
To his dear, always supportive wife Leah, to his family, to his ministry colleagues, especially in the Anglican Church, we in African Enterprise world-wide extend our deepest sympathies, & assurances of heart-felt prayers at this time.
Dear Desmond — Beloved Arch — thank you for blessing us with your life. Au revoir. We will see you in the Morning.
Founder of African Enterprise
We live in perilous times. Don’t you sometimes feel like the world is spinning out of control ? One of the most important things we must cherish and hold on to is family. Every single one of us has a family–no matter how (dys)functional and emotionally or geographically removed. The family is the fundamental unit of human existence. Nothing good happens on Earth if it is broken or destroyed. A society is only as good as the families that constitute it.
It is not only the concept of family that is important but also the actual living out of what family should be. Humans are described as social creatures. We make friends, live in communities, and connect with strangers based on common elements. Social media has recently emerged as a new way for people to connect with childhood peers, friends of friends, and even strangers. Nothing is more central to social life than the concept of family. Our families represent our earliest and, often, most enduring relationships.
Earlier this year, a Family Foundations Mastermind was held, with a sizeable number of couples (and some individuals) participating. All present could see that there are important things everyone should know, be, and do about the family yet no one had done! How can we expect family to be strong and stable if we ignore the fundamental roles of human existence? As a result, a popular request has been made for it to be repeated, even though we had planned this quarter to run a Financial Whizzdom Mastermind, which many were anticipating. We apologize for any inconvenience, but signing up for the upcoming Family Foundations Mastermind would never be a mistake.
With what is going on around us in this LGBTQI+ era, there is an urgent need to apply ancient wisdom and put current family systems theories to the test. The abiding questions in the 19th century hymn Priscilla Owens come to mind:
“Will your anchor hold in the storms of life, when the clouds unfold their wings of strife?When the strong tides lift, and the cables strain, will your anchor drift, or firm remain?”
We encourage everyone to participate in this mastermind as it will be both enjoyable and educational. We will explore:
Why a systematic study of family itself is important
The prime place of family (get ready for paradigm shifts!)
Ancient family wisdom (we’ll apply these)
Current family systems theories (we’ll test some)
Basic tools for emotional connection
Essential communication tools
The forgiveness exercise
Unique emotional needs and how to fulfill them
Mapping out your family genogram
Drawing up a family mission statement
Prioritization: Recognizing the place of work, family, friends, church/community, and other responsibilities that require your attention.
The idea of the integrated life over the notion of balance
And much more!
Note that this is not a masterclass but a mastermind. Inasmuch as there will be some core teaching, more central will be the concepts and tools that are put on the table for everyone to contribute their perspectives and experiences and practically learn together things together that no one could have taught us. Dr. Yaw Perbi is a guide by the side in masterminds rather than a sage on the stage, typical of a masterclass.
WHAT’S SUCCESS GOT TO DO WITH FAMILY?
Everything. As John C. Maxwell poignantly puts it, success is when the people who know you the best (family) love and respect you the most. Join this journey of growth to discover the real roots of success and significance. Family is essential. Whatever we see in society has a direct correlation with family. The family is the fundamental unit of society and humanity. We can discuss all seven sectors of life or spheres of influence, but only family actually produces human beings. Come learn how to be a better family member and how to be/do family better.
We are excited to have you. Register via this link as soon as possible. First come, first guaranteed.
A special shout out to Naa Anyele Perbi, my wife, economist-entrepreneur and CEO of Perbi Cubs. It’s my wife’s birthday (October 3), my wife of 15 years and counting, and as I celebrate her it seems to me that the rest of the world could benefit from 4 F’s that are critical in building a lasting marital relationship a.k.a. life partnership. Marriage is tough in and of itself and so starting with the ‘wrong’ partner is literally starting on the wrong foot. Anyele and I have been asked “how do I know for sure this is the right life partner for me?” so many times that we’ve distilled the answer down to a simple 4 F criteria. Of course, you could have 100 characteristics of the (wo)man of your dreams–why not?–but if you get these four wrong, forget the other 96!
Now, this is not just for young(er) people. Increasingly many people are getting married later in life but not just that, stuff happens. There are those who marriages end sooner than they had hoped and choose to remarry–and want to have a partner that will last this time. Here are our four: faith, future, friendship and feelings.
Faith is number one because it drives everything else. I’ll explain: people do not realize that our entire existence and behaviours our shaped, driven and undergirded by values, which in turn are determined by our beliefs (or as some call them, ‘faith assumptions’) which at the very core come from our worldview!
There is a lot of talk about values-based this and values-based that but values are only fruits of the tree; the roots are fundamental beliefs in the fertile soils of worldviews. So what kind of faith do you subscribe to, or no faith? I know people try to cross faiths, like Christian and Muslim marriages, but we really believe it is important to share a common faith because then you have a common worldview, common belief system, and common values which should lead to common behaviours to do life together that lasts, with unnecessary tensions and fight.
The apostle Paul, who incidentally never got married, waxes lyrical about this to the Christ followers in the ancient Greecian city of Corinth. He pulls no punches as he gives it to them straight up: “Do not be unequally yoked with unbelievers.” For Christians who are true disciples of Christ, the reasons and reasoning I’ve provided above which must’ve informed this command, in additional to spiritual reasons he gives in the text, may be useful to know but obedience nevertheless is the highest value in the kingdom of God. It’s also known as love for God.
You may be two people of the same faith (so values, beliefs and worldview are in sync) but if you are going in two different directions in life, it’s not going to work. First it’s a tension and soon it’s a tear. And this has nothing to do with someone being a ‘bad person’ or the other having ‘no love’ but just because you have two different life purposes that aren’t complimentary let alone synergestic. By future we are talking about purpose compatibility. Two people may have common faith but if they are traveling in two different directions because they were made for two different destinations and destinies, the marriage partnership won’t work. I like the way a friend put it: “we are good; but we’re just not good together.”
Everyone has a specific God-given purpose that must not only be discovered but developed and fully deployed if we are to feel fulfilled. It doesn’t mean both must be doing the same sort of work or in the same field even (all they better if they are). It just means they have the passion and compassion (and perhaps even talents) to contribute to the purpose. Being fulfilled can be described as getting oxygen, and you know how any human being will instinctively fight for air if they are being choked. A life partnership will never work even if you are two people of the same faith yet moving in opposite directions, or towards different destinations and destinies.
It is critical that you discuss the future and truly understand what you are getting involved in during courtship. During courtship, the lips are for talking primarily, not kissing. You can never suck information from the mind of another no matter how much you French kiss a loved one! Decide to go into details about where you’re headed and how you envisage life in the coming years. It is not for nothing the good book inquires, “Can two people walk together unless they agree?”
Friendship is the cornerstone of a lasting relationship, and a good friendship is intentionally formed over time. One of life’s greatest pleasures is friendship. Friendship is wonderful because it is one of the few relationships in life that fosters equality and mutuality. Almost every relationship in the world has a power differential, someone one higher than the other; not so with friendship.
If the creation account is true, then man and woman were made for each other for companionship (friendship) even before parenting for their life’s work (‘future’ above) or procreation. The other thing is that emotions come and go, but friendship endures and transcends the passage of time. Affect(ions) alone cannot always sustain a marriage. Friendship with all it entails is a truly priceless relationship. Life can become monotonous if we do not have some true friends to share it with.
It’s so cute to find an elderly couple who are truly friendships–the body language, the mannerisms. I’ve met many people, especially young ladies, who somehow seem to believe that they will never be able to marry their friends. Au contraire! Marrying your friend is the best decision one could ever make!
Finally, feelings are the icing on the cake of a life partnership that literally lasts a lifetime. Emotions are extremely important and should never be overlooked. They are powerful. They are called e-motions for a reason. They move us. There is a need to feel and this is a requirement for you and me to be exceptionally attracted to our partners. There must be a special thing that draws you to the individual and creates a natural flow between you two. Call it ‘chemistry,’ if you will, or that the person lights your fire. There is a need for connection and a spark between the individuals. It is key because you’ll be waking up by the side this person almost every morning for the rest of your life–you had better get some kick out of that!
There tends to be two extremes when it comes to the role of feelings in choosing a life partner. There’s the feelings don’t matter camp which gets it wrong (of course they do!) as well as the feelings first (or even feelings only) base as well. We absolutely need the feelings to make any life partnership last, but I won’t make them first or foremost. Take a look at Hollywood: more than half of the hunk-ness, über beauty, sexiness and extreme marriage proposals (on helicopters and such) result in divorces within months. Months!
Feelings are important but there aren’t everything. I remember learning 25 years ago when I was a World Vision Youth Ambassador that generally people in the West marry the one they love (have feelings for) while those in the Eastern hemisphere love the one they marry. Even arranged marriages can work if they get the first three F’s right. The fourth ‘F’ can eventually come along. In fact, many of them outlast the so-called “love marriages’ which largely focus on just the fourth ‘F.’
Many people I know have a long list of life partner criteria. Every one of those lists can be divided into two: essentials and desirables; or non-negotiable and negotiable. You can add a whole list of both categories to Faith, Future, Friendship, and Feelings but these four are non-negotiables. You can have an expanded list of 100 criteria but you cannot do without these four–not if you’re serious about a life partner for a lifetime. Ascertain that these 4F’s are in place for a future with your partner that has a lifelong glow and not just a shooting star. The quality of the information you have directly impacts the quality of the decisions you make. You are in charge, therefore, make the best decision. See you at the summit!
Please share your thoughts and experiences too!
I’m very excited to begin my doctorate in global leadership this week. Having been a student of leadership for the last 25 years plus and acquired a Master’s degree in it a few years ago, I’ve felt it’s time to do the whole nine yards, not so much for the title (after all I’m already a doctor) but to go deeper and be even better-seasoned in my darling subject (or is it object?).
In going this doctorate route, I opted for a seminary environment because faith matters immensely to me, and indeed to the majority people in the world. The increased secularization of a formerly mainly ‘Christian’ Europe and certain sections of American society seems like an overwhelming flood to many only because it is a sharp deviation from the not-so-distant past when there was hardly any division between church and state; but also because the West disproportionately fills the media space. Only last week the German national broadcaster shared that a recent poll showed “most Germans find religion unimportant.” Yet the fact remains that the majority of the world has and practices a faith of sorts. In 2025, 90% of the world will be religious, my friends who run Operation World say; and by 2050, at least 87% of the world will still be religious, according to Pew Research.
The mid-twentieth-century secularization theory—that an increase in modernity means a decrease in religion— has been largely debunked by the likes of Berger (2014). According to Todd Johnson, who I just exchanged emails with, an astute associate professor of Global Christianity and Co-Director of the Center for the Study of Global Christianity at Gordon-Conwell Theological Seminary, “Despite increased modernity the world has in fact become more religious; 80.8% of the global population self-identified with a religion in 1970, rising to 88.1% in 2010 and with a projected increase to 91.5% by 2050,” higher than Pew’s projected 87% cited in the previous paragraph! Even the ‘unaffiliated’ doesn’t mean they aren’t religious; it often means they choose not to be identified with any ‘institutionalized’ religion. Just as humans have a physical, social and mental components that cannot be denied, so is there a spiritual capacity that we cannot run away from. French mathematician and philosopher Blaise Pascal put it succinctly, “There is a God-shaped vacuum in the heart of each man which cannot be satisfied by any created thing but only by God the Creator,” and in his experience and exposure, “by God the creator made know through Jesus Christ.”
By the way, I use the world ‘religion’ generally (and maybe even generously) because as an insider of the Christian faith I wouldn’t call Christianity a religion per se. Religion connotes man in search of God while in the Christian faith it is actually God in search of man. Not only that, religion tends to paint a picture of rigorous rules and rituals while true Christianity is more of a relationship with the Divine than a set of rituals or rules per se. That being said, for the purpose of this article faith, spirituality, divine relationship and religion are all being treated as ‘religion.’
FAITH AND WORK, FAITH @ WORK
Without God, and my faith in Him, I do not have a reason for being, a raison d’être. Neither do I have sustainable passion for my doings because all of it feels like, in the words of the wisest and wealthiest monarch ever, “vanity of vanity, it’s all vanity.” I have observed with grave concern the increasing divorce of faith from the work space, treating it like the plague or some highly contagious disease. Even on work-centric social media like LinkedIn, one cannot help but get the feeling that the mention of God in posts ‘spoils the atmosphere,’ which is riddled with human achievements, of brain and brawn (mainly the former), simply singing of how great we are.
But statistically, 90% and over of the people on LinkedIn are religious. There are myriads like me who know we wouldn’t be as excellent professionally but for our faith. Meanwhile, all who have an active religious affiliation yet act at work as if they have no faith are walking on the dangerous ground of inauthenticity. It is not integrous to want to, or have to, hide such an important part of one’s life as spirituality or faith in a space that easily takes up a third to half of our waking hours: work!
This week, a Muslim mate of mine from medical school, now a neurosurgeon, posted on our year group’s WhatsApp platform a screenshot of a heartfelt social media post someone had made about Dr. Aba Folson, one of our Christian colleagues who is now a cardiologist. This person who made the post, a nurse, starts by saying, “I have been blessed in my journey in the Nursing/Healthcare space to be working with amazing, highly religious health workers. One of such awesome ladies is Dr Aba Folson. She is a Cardiologist.”
She goes on to describe “her humility, assertiveness, excellence and brilliance” and how Aba has “broken protocols to help save my very critically ill patients.” The protocols she speaks of, I believe, were put in place to save patients in the first place, but there are situations where one has to do the unusual and even unconventional at great risk, which separates humans from machines and even artificial intelligence. The wisdom and courage to make such calls, Dr. Folson will say, I know for sure, comes from above. The writer of the text seems to be enamoured by the fact that Aba is “an astute Christian and sings in the choir.”
ALL WE NEED IS RESPECT
I still remember zooming down the corridor between the ER and the blood bank to fetch blood for a critically ill child. This was during my days as a medical officer at the 37 Military Hospital in Accra. We usually had junior staff who would do that but no, this young doctor run in his white coat. The child’s mother gathered the energy to attempt to run alongside me. Barely catching up and hardly catching her breath she managed to say these words, which I shall never forget, “Doctor, doctor I can tell you are a Christian.” She must’ve known that for a Christ-follower the Pauline admonition about work is clear and strong: “Whatever you do, work at it with all your heart, as working for the Lord, not for human masters.”
What is needed, indeed all that is needed, is for respectful co-existence in a pluralistic workplace, which is a microcosm of a really pluralistic world. The fight for diversity and inclusion in the workplace must not, and indeed cannot, be limited to ethnicity, age, gender, (dis)ability and such alone but faith as well. The majority of us wouldn’t be present at work with purpose and perform with passion and excellence without it, and none of us will be authentic in the workplace pretending we didn’t have it.
Faith works. Let your religion work at work—faith, love and hope at work. Your faith should make you a better professional; not worse. If your faith doesn’t make you better at work—which is all about service to humankind made in the image and likeness of God—it’s not worth following. Change it. Let’s see faith at work working, doing good works that bring God glory and bring about the good society—that’s the way it ought to be.
Right after I posted this blog, I came across a photo and headline on LinkedIn that said, “South African doctor: Professor “Mashudu Tshifularo” just became the first surgeon on earth to successfully perform surgery [with 3D technology] to cure deafness. He is also a pastor.” Ahem. Point nailed!
Have you ever come across a ‘WANTED’ notice? Have you ever been on one? People can be wanted for good and bad reasons. Today, I’m here to share a WANTED notice with you on behalf of several business owners I get to coach and on my own behalf as a serial entrepreneur, WANTED: INTRAPRENEURS!
This was my passionate call during the final day of a whole week’s orientation and training of two dozen staff of Perbi Cubs Library Services, an evidence-based, cost-effective, literacy-promoting endeavour co-founded by my wife Anyele Perbi and I. This social enterprise has grown to serve 2,000 children in 200 schools and is set to scale some 10 times in the coming new school season (Deo volente) as a result of an innovative digital online library solution we’re partnering with various leading schools to roll out. The ‘problem’ of Covid-19 presented this entrepreneurial opportunity. I challenged our employees to become intrepreneurs. Here’s why.
WHAT’S IN A NAME?
First of all who is an entrepreneur? An entrepreneur is simply a person who sets up a business or businesses, taking on financial risks in the hope of profit. Investopedia offers an expanded definition of this as follows: “An entrepreneur is an individual who creates a new business, bearing most of the risks and enjoying most of the rewards. The process of setting up a business is known as entrepreneurship. The entrepreneur is commonly seen as an innovator, a source of new ideas, goods, services, and business/or procedures.” My definition is as simple as this: an entrepreneur is a problem-solver for profit.
Entrepreneurship is certainly not a job, it’s not even a profession or career; it’s a mindset and lifestyle. It is a mindset and lifestyle of taking ownership and risk to innovatively solve problems for profit. Hence employees who think and act like entrepreneurs are called intrapreneurs.
Intrapreneurs are employees who behave like Entrepreneurs. They have a work attitude and style that integrates response-ability, risk-taking, ownership, innovation (ROI). I like the acronym ROI because intrapreneurs really provide the best Return on Investment for their employers, business owners and indeed all stakeholders. The first written use of the term ‘intrapreneur’ appeared in a 1978 paper by Gifford and Elizabeth Pinchot entitled Intra-Corporate Entrepreneurship but prior to that the poster child for intrapreneurship had been Art Fry of the 3M company, four years before (I shall summarize his story shortly). The Pinchots’ first book, Intrapreneuring: Why You Don’t Have to Leave the Corporation to Become an Entrepreneur (1985), presented an expansion of the intrapreneurship concept where they defined intrapreneurs as “dreamers who do. Those who take responsibility for creating an innovation of any kind within an organization.”
Here’s a more elaborate definition of Intrapreneurs by Jordan Daykin in Forbes magazine: “A team of competitive, confident individuals who are committed to innovation, passionate about work and producing higher value for their employer [indeed, all stakeholders]. They will need to have an entrepreneurial spirit, be activators of ideas and have a willingness to take calculated risks. In return for their desire to help the growth of the company over financial reward, they will receive support and resources to help make their ideas a reality.”
ART FRY THE INTRAPRENEURSHIP POSTER CHILD
Today, it’s hard to avoid 3M products, especially those sticky notes of theirs. The company is worth $5 billion with a recurring spot on the enviable Fortune 500 list but what most people don’t know is that its success is largely one of the power of intrapreneurship. In 1968, a 3M engineering employee called Art Fry attended a seminar given by another 3M scientist, Spencer Silver, on a unique adhesive the latter had developed. This innovation had an unusual molecular structure that gave it the unique characteristic of being strong enough to cling to objects but weak enough to allow for only a temporary, non-damaging bond. It is reported that the scientific community didn’t take Silver seriously and he himself was still searching for a marketable use of his invention.
As the legend goes, Fry sang in his church choir on nights, and he used slips of paper to mark the pages of his workbook. When the book was opened, however, the makeshift bookmarks often moved around or fell out altogether defeating the whole point. On a Sunday in 1973, it occurred to him that Dr. Silver’s adhesive could be put to use in creating a better bookmark. If it could be coated on paper, Silver’s adhesive would hold a bookmark in place without damaging the page on which it was placed. Being the intrapreneur that he was, the next day, Fry requested a sample of the adhesive and began experimenting with it, coating only one edge of the paper so that the portion extending from a book would not be sticky. Fry experimented with writing notes to his boss, which broadened his original concept into the innovative Post-it Note product.
In 1978, 3M marketed the sticky notes under the name “Press ‘n Peel.” Two years later, after sampling in 11 states across the country, 3M officially released the first Post-it Notes. They were a massive success right away, resulting in over $2 million in sales after only a year on the marketplace.
IF YOU DO GOOD…
The company 3M isn’t the sole beneficiary of Fry’s intrapreneurship. Time and space wouldn’t allow me to list all the accolades and achievements of Art Fry as a result of his intrapreneurship. As the saying goes, “If you do good, you do it for yourself, really.” Things have a way of coming back to us, don’t they? What we sow, we reap. In return for their desire to help the growth of the company over financial reward, not only do entrepreneurs “receive support and resources to help make their ideas a reality” (as Daykin says above and the Fry-3M story shows), they also obtain skills for their own concurrent or future enterprises, they can expect that others would treat them and their businesses the way they treated another’s. Intrapreneurs are singled out for extraordinary opportunities (I’ve done that for several people) and can always come back for referrals and recommendations from their managers/leaders/business owners. Above all, if you do good, you do it not only for yourself but also for your God. Then His kingdom will come more fully on earth as it is in Heaven.
“THIS IS MY FATHER’S WORLD”
The Good Book exhorts all and sundry, “Whatever you do, work at it with all your heart, as working for the Lord, not for human masters.” That is more than stewardship, I think. That is ownership right there. Taking ownership of the work one does not because they are owner per se, but because their Father in Heaven owns all things. “For everything comes from him and exists by his power and is intended for his glory. All glory to him forever! Amen.”
Sadly, I’ve heard people in Ghana who should know better, questioning a diligent and passionate worker taking risk and ownership and being innovative, an intrapreneur, as follows: “Adɛn? Adwuma no ɛyɛ wo papa dea?” To wit, “Why this hard work? Is this enterprise/organization your father’s?” The answer is supposed to be an apparent “no” but what if everyone of us who calls God “Father” responds, “Ampa! ɛyɛ me papa dea!” Meaning, “Yes! Of course! It is my Father’s. This is my Father’s world.”
LET’S DO THIS!
I wish everyone was an entrepreneur like my wife and me since there are enough problems to be solved in our world and profit to be made as a reward. Besides, I encourage people to separate their profession from their business, meaning, the fact that they have some employment or career does not exclude them from owning a side business for multiple streams of income (as long as you’re doing excellently well in your regular job and not robbing Peter to pay Paul). But the reality is that not everyone will be a business owner. Indeed, everyone doesn’t have to be an entrepreneur but everyone can (and must) be entrepreneurial, especially as an intrapreneur.
Life is lived forwards but understood backwards. That sounds very much like one of those witty sayings from my bank of African proverbs but the person I read that from first was the Danish philosopher Søren Kierkegaard. In his own mother tongue “Livet skal forstaas baglaens, men leves forlaens,” translates into “Life can only be understood backwards; but it must be lived forwards.”
In a recent conversation with my brother and friend of nearly two decades, Rev. Albert Ocran, he prophetically said to me without butting an eyelid that when he looks at my entire life it can be distilled into one word: leadership, to which I replied with my head bopping like an agama lizard, “That is true, you are right!” (By the way I have given him the title, “Thought Distiller.” He’s doing a wonderful job distilling the life lessons of several leaders in society for the general public on his Springboard Road Show.) Albert is one of the few who ‘gets’ my life, probably because he is an ardent believer in something he himself calls “convergence.”
I have been accused by some of living a scattered life (“all over the place”) while others have expressed concern I might not make much of a dent in the universe (impact) because of how spread my life has been (and continues to be?). I have been a medical doctor, award-winning speaker, punching preacher, best-selling author, publisher, military officer, U.N. peacekeeper, cross-cultural pastor, serial entrepreneur from media to real estate to education, president & CEO, television presenter, financial advisor, investment consultant, founder of many things, corporate trainer, life and executive coach, inspirational teacher, lived in three countries over the last dozen years and served in 45 … So who are you, what are you? people wonder. Although I owe no one an explanation except the One who gave me life, permit me to share two pivotal paradigms, nay convictions, with you.
(1) META-PERFORMANCE–Milking Your Full Potential
First of all, there is the notion of meta-performance. Many of us never explore or exploit our full potential because we get stuck in being the best at something in comparison with others, rather than constantly exploring the question, “What am I capable of?” There is no reason to be stuck in a hospital because I was trained as a medic when I have the ability to author books as well, something the majority of my med school mates may not have the aptitude for. Shall I therefore not write because other doctors cannot? I resolved when I was but a youth, as entrenched it in my personal mission statement, to “die empty.” To die having utilized and exhausted every gift in me, but now I add, “within my God-given limits.” After all, like you I have only one life to live and have only 24 hours in each day. Besides, with a wife and seven children, family is a blessing which comes with its own limits as well.
Suffice it to say I encourage the youth in particular to spend their first 30-35 years at least, exploring and exploring and exploring until they finally hit oil. Don’t forget the parable of the talents: one was given five, another three, and a third servant, one, each according to their ability. Why should the chap with five compare himself with the person with one and underperform? As has been wisely said, the talents we have are God’s gift to us; what we do with them is our gift back to God. Meta-perform!
(2) CONVERGENCE–Connecting the Dots
But I digress, which is funny because the point I want to make next is about (a word that Albert loves): CONVERGENCE. We all must get to a point in our lives when we can look back and connect the dots, and see that all these seemingly scattered and unrelated aspects of our lives, including the lows and the pains, can all really come together to make one huge statement and result in an integrated life. The reason Kierkegaard’s words speak profoundly to me is that when I reflect on my seeming scatteredness, when I look backwards, I see that the many different-coloured strands have a common thread: leadership. That is why I doff my hat to Albert for being so spot on. I have not been called to be a medical doctor or military officer or media man or investment guru per se but a leader in every sphere I’ve been given talent and opportunity in. Is leadership a career? If it is then, then that’s mine. If it isn’t then I do not have a career.
The late Apple founder Steve Jobs put this Kierkegaard philosophy of looking backwards and Albert Ocran’s love of convergence into a very powerful statement: “Again, you can’t connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future. You have to trust in something—your gut, destiny, life, karma, whatever. This approach has never let me down, and it has made all the difference in my life.”
BACK TO THE FUTURE
This issue speaks to a powerful leadership practice we must all have: reflection. Reflection, really, is the rhythm of leadership. There is no understanding without reflection. Unless we lead from a place of pause, we will not be able to distill the lessons in life. Not only will we miss out on ourselves, others and even life itself but also our lives and leadership will be shallow. Take it from a guy who is almost always busy running around and has been described by my nonagenarian mentor in Britain as peripatetic. I’m learning more and more to be in solitude and silence, otherwise there is no understanding of the life lived or the thrill of the act of connecting the dots. I would wish that we all, like Aleksandr Solzhenitsyn, can say after our own backwards reflection, “later the true significance of what happened would inevitably become clear to me, and I would be numb with surprise.”
The fuller philosophy of Kierkegaard is this: “It is really true what philosophy tells us, that life must be understood backwards. But with this, one forgets the second proposition, that it must be lived forwards. A proposition which, the more it is subjected to careful thought, the more it ends up concluding precisely that life at any given moment cannot really ever be fully understood; exactly because there is no single moment where time stops completely in order for me to take position [to do this]: going backwards.” Don’t keep looking only in the rearview mirror, that’s not where you’re going. But surely do look into it momentarily from time to time for the wherewithal to live and lead forwards with meaning. Life is lived forwards but understood backwards.
Growing up, my father was an ardent follower of the gospel singer André Crouch. Consequently I got indoctrinated early, hearing these songs from vinyl records at home and cassette tapes in the car. One of Crouch’s Christian apologetic songs that still rings in my mind today boldly claimed, “You don’t know what you’re missing until you’ve met the Lord!” Having met the Lord myself, I concur. But today, let me share what else you don’t know you’re missing.
I would really love to talk to you about the power of coaching. I say you don’t know what you’re missing because in my experience, most people don’t grasp the power of coaching, no matter how hard I try to explain the power of coaching to them until they have tasted it for themselves, even if it is a free 30-minute ‘chemistry session.’ It’s one of those you-don’t-know-what-you-don’t-know-until-you’ve-experienced-it kind of things. It really makes me to see the wisdom in sales strategies like the ones car salesmen employ, where they allow you to do a free test drive. As you sink into the comfort of those leather seats and cruise in that Mercedes, Range Rover or whatever, all of us a sudden you realize what you’ve been missing and that you really ‘needed’ this car, you just didn’t know it prior! (laughs)
Until I got a coach myself, there were certain things like revising and expanding my old books that had stalled for ten years! All of a sudden, with the clarity that came from the socratic questioning and the power of accountability I got going, and have never turned back since. That was passive income and active impact I had been leaving on the table for a decade! This experience is one of the reasons I insist that even a coach needs a coach. Every leader needs a coach. In fact, every breathing human being needs a coach!
At Yaw Perbi (YP), C-level/C-suite executives are our strong suit. One of our earliest encouragements in our coaching practice was when a Vice President of a significant global mining firm who had been cautiously optimistic about coaching signed up to try it for six months. By her first couple of sessions she was enjoying the benefits of coaching–the inspiration, clarity of thought, transformation, skills, resources, accountability etc.–so much that she offered to give her best friend, an engineer with a multilateral organization, a birthday gift of a six-month coaching package from YP.
While I wait to share their powerful testimonials with you via video powerful 1-2 minute videos, here is a short and impressive one-minute video of Dr. Chinweike Eseonu, a Nigerian coaching client resident in the United States. This former professor of engineering at Oregon State University met his 12-month coaching goal in half the time, through our coaching! Again, his too was a six-month gift from his sister, a medical doctor in the States. Chinweike and another coaching client in the United States have both met their coaching outcome to find new jobs that they are passionate about and which pay them much better. In fact, the other coaching client has had a 51% pay raise in her new offer, which also affords her an opportunity to move from her current state of Texas to Wisconsin, away from a lot of bad memories from a hard divorce.
HELP US HELP PEOPLE KNOW WHAT THEY’RE MISSING
Friend, if you’re not being coached, you are missing out a lot! Get coached today! One of the things we want to ensure does not become an excuse is, “well, there are not enough good, certified coaches around.” Also others like, “I cannot find one I have good chemistry with” or “there’s none within my budget.”
At our executive education company, we are on a coaching revolution to see every leader being helped to authentically live and optimally make decisions by training and certifying 60 Certified Professional Coaches (CPC) between August and December who will then impact another 700-800 leaders by the end of the year.
So apart from getting coached yourself, if you are someone who loves people, loves to see people develop, if you have the patience to listen to others without judgment and create a safe space where through your powerful, socratic follow-up questioning they can clarify their thoughts and desires regarding their lives and goals and provide the accountability for follow-through, then why not get trained and certified to help others in this way? It is a great way to make impact and income simultaneously.
The are people waiting for you to help them, from ‘the least of these’ to the highest flying leaders. Every leader needs a coach, and I’m proud to be part of the biggest network of coaches in Africa, Breakfast Club Africa, with the big dream that one day every African president will have a coach. The continent will not be same; you won’t recognize the African continent because not only will these leaders be supported to make optimal decisions and to be authentic leaders, they would have the framework for voluntary accountability to deliver what they have said to themselves (let alone to the masses) that they want to accomplish.