The world is not in a good place. Leadership is the cause. And when it comes to Ghana’s situation in particular, I have personally been shocked at the number of C-level leaders I have interacted with that have either completely lost hope in the future of the country or nearly have. “How did we get here???” one CEO of a major bank asked me (yes, with three question marks).
If “everything rises and falls on leadership” and “leadership is cause, everything else is effect,” then there is no other way than to attribute the politico-socio-economic state of our nation to leadership (or the lack thereof). In the same way, if there is any one thing that will elevate the conversation, and the nation with it, it is leadership.
DO OR DIE TRYING
As one belonging to the tribe of eternal optimists, I have sworn that in my lifetime I will either see the flourishing Ghana that our forebears anticipated on 6th March, 1957 when the modern state was born, or die trying. When the nascent nation was named ‘Ghana,’ our great grandparents were hopeful it would reflect the prosperity of the old Ghana empire, hence our new name (from Gold Coast). Oh, it bears repeating: our tribe of eternal optimists will see to a prosperous Ghana in our lifetime or die trying.
“I HAVE A DREAM, I HAVE A DREAM…”
Every true leader has a dream they passionately pursue with their people. I realize there is a day dedicated to almost every cause under the sun and Sustainable Development Goal—women’s day, water day, literacy day, friendship day, founders day … even toilet day. Yet the one thing that makes each of these causes to rise and fall has no such day dedicated to it to elevate and emphasize it. Is a day enough? Surely not; but it is a good catalyst for the remaining three hundred and sixty four or five days.
My fellow Maxwell-trained and certified collaborators in Ghana and I have a dream that ultimately the first Friday of October each year will become universally known as LEADER DAY. There is nothing special about the first Friday in October per se except that consistently for about a decade now, our mentor and leadership expert, John C Maxwell, has been gathering some of the best leadership minds and hearts on the planet to speak to the issue, and we might as well leverage the opportunity rather than reinvent the wheel. Live2Lead is the name of that event. The name says it all, that’s our purpose on earth: We live to lead.
Gwen Addo, the pulchritudinous CEO of the Hair Centre and speaker at Live2Lead Ghana ‘22 affirms this vision: “I also pray your dream comes true and October 7 becomes a “leadership day” or perhaps October becomes a “leadership month.”” She continues, “leadership is close to my heart … and why not dream it bigger than just a day.”
You and I know the dearth of leadership in our country. We Maxwell certified trainers who are Ghanaian are aiming to get 2,000 leaders at all levels to benefit from the LIVE simulcast from Atlanta. We will organize local content for our context first, sandwiching the global feed. You would want to be with Patrick Awuah (Founder & CEO, Ashesi University), Patricia Obo-Nai (CEO, Vodafone), Uncle Ebo Whyte (CEO, Roverman Productions), Gwen Gyimah Addo (CEO, The Hair Senta), Kathleen Addo (Chairperson, National Council for Civic Education) and Kwamina Asomaning (CEO, Stanbic Bank). The core issue on the table this time, or shall I say by the fireside, is “Leading with Integrity & Inspiring Hope, for the Common Good.”
On October 7, we shall convene 2,000 Ghanaian leaders online. At least half of them will be from 100 companies, institutions and organizations which would send 10 of their leaders to Live2Lead as their investment in themselves as well as boldly staking their claim in the prosperity of Ghana by raising the leadership lid in the country, one company at a time. All these companies will be listed as patrons in the event handbook, website and social media (in alphabetical order).
The other half will be made up of executive leaders from the private sector, the establishment leaders (public service) and emerging leaders from our schools and universities, representing the next generation. Companies, institutions and organizations which want to go beyond patron status will be given opportunity to sponsor the establishment and emerging leaders in exchange for significant air time and eyeballs.
This 2,000 is only starters; we shall double in 2023; and double again and again till at least 2% of all leaders in Ghana are connected to this Live2Lead tribe of learners who lead and leaders who learn. That is the exact critical mass need to see a self-propagating movement of leaders worth following in Ghana.
The feedback from the ground as I’ve gone around is damning. Ruinous to the extent that although the theme we initially chose for our local content is ‘Leading with Integrity for the Common Good,’ we’ve had to come up with a conjoint theme of HOPE. Our people need hope. Leaders are brokers of hope, thus when they themselves are broken to the extent that they have no hope, what shall the rest of the people do?
Arise Ghanaian leaders!, established and emerging ones alike. We are better than this. Yet perhaps we are expecting leadership behaviours, values and attitudes that we haven’t first trained into people. Since we Live2Lead (that’s our purpose) let’s then Live2Learn (that’s the process) so we can all lead better and all make our nation great and strong. When the leader gets better, everyone and everything else does too. So let’s all show up!
One day in October, for starters. Just one day but who knows? Perhaps ‘October Day’ will in my grandchildren’s day be as well-known as ‘May Day’ is today. And for even better reasons, leadership-wise.
An event is not enough for sustained transformation thus there are leadership development and training pathways that will later be shared as a follow-up process between October 7 and the next Leader Day a year hence.
After my last blog on Why I strive for work-life integration and not work/life balance, some got it and said, “important distinction.” Others thought it was just semantics, just a different choice of words but saying the same thing. I beg to differ.
Here’s another attempt to distinguish one from the other: work/life balance (apart from seeming to pit work against life) is the attempt to distribute time, energy and other resources equitably to all four buckets of life to ‘tick all the boxes’. On the other hand, work-life integration is radically different because it harnesses the power of all four buckets, making other buckets better by the power of other buckets. And it is living in such a way that one doesn’t have to hide the other buckets (say, on LinkedIn), pretend they don’t exist or be different things to different people in the different buckets. I’m quite certain a few poignant examples below may make the distinction clearer.
FACEBOOK AND FAMILY
Who doesn’t know about FaceBook and its 2.7 billion users. That number is the combined population of China and India, the two most populous nations in the world. 2.7 billion is more than twice the population of the entire continent of Africa! I was fascinated to learn that as founder/CEO, one of Mark Zuckerberg’s attempt at the integrated life in Facebook’s early days was to host FaceBook strategy sessions at his home on Monday evenings. And for Facebook’s COO Sheryl Sandberg, instead of missing dinner with her family, she would bring her children into the office. Here’s her testimony: “Facebook is incredibly family friendly, so my children were in heaven, entranced by pizza, endless candy, and the huge pile of LEGOs the engineers shared with young visitors. It made me happy my kids got to now my colleagues and vice versa” (George 2015, 173). I don’t know everything about FaceBook’s corporate culture, but these right here are great examples of the integrated life at FaceBook.
I’m proud of Databank in Ghana that has created a nursery in the workplace for nursing mothers as well as a quiet time room for staff to go and nourish their spiritual lives, especially after rushing from home at dawn in order to beat the crazy Accra traffic. These are laudable examples of the integrated life in corporate circles.
I love lions. I call my children cubs; not kids, hence we are the Perbi Pride. Last week, I handed over to the next CEO of ISMCanada after being at this role for eight years. One of the things I recalled at the handing over ceremony (and nearly everyone remembered) is how not long after I took the role I travelled almost the entire stretch of Canada (the second widest country on earth!) to get to personally know the staff and listen for the pertinent issues from the ground. What I haven’t told you yet is that as a family we decided to integrate our lives with my new work by making this a fun family trip. We rented a minivan and spent 30 days travelling from Montreal (on the east coast) to Victoria (beyond Vancouver) in the west. It was beautiful to see the different types of Canadian landscape and wildlife. Because our children our homeschooled, such opportunities are precious as ‘all of life is school.’ By the time we got back home we had clocked 13,000km and had enough geography, history, sociology etc. to last a lifetime! That is one of the best examples of the integrated life we’ve ever had as a family. Family did not get in the way of work or vice versa. We made both feed off each other and were the richer for it.
Over the last couple of years, I have adopted a tradition of travelling with one of the older four children. Just one, to make them feel special and have a one-on-one time with daddy. Don’t forget these are work trips for me and fun trips for them. After doing a Philadelphia and Washington DC road trip with our then four-year old she insisted upon returning home that “I’m Daddy’s travel buddy’ much to the chagrin of the others. I’ve been far from perfect in integrating family and work but I knew we were doing something right when my children got so used to the ISMCanada world that one day our then seven-year old son asked, “Will I become president of ISMCanada when I grow up?” Almost as if it were a family inheritance.
I’ve always worked from home over the last 8 years as CEO (or from an airport/airplane)–way before the rest of the world was forced to by the Covid-19 pandemic. Working from home and homing from work has its pros and cons but it certainly has helped more than harmed my work-life integration.
IMPACTING THE WORLD FROM WITHIN–‘AN INSIDE JOB’
In an article posted on the Harvard Business Review, author Stew Friedman rightly said that the most impactful leaders find ways “to integrate the different parts of their lives to reinforce and enhance each other.” Everywhere he looked he found successful individuals who used who they were as a person to influence how and why they worked. From Facebook COO Sheryl Sandberg (as I already shared above) through Michelle Obama to rock icon Bruce Springsteen, many influential people channel what made them a powerful person into creating a powerful product, service or project.
Take Michelle Obama, the 44th First Lady of the United States, for example. Michelle considers her daughters to be her first priority, even if this stance vexes those who would have her do more in seeking broader political and cultural change. However as Friedman rightly observes, in making sure her own children were receiving the most nutritious food possible, she began to advocate for better nutrition through the national initiative Let’s Move!. Her policies have won national and global acclaim.
One of the most impactful social enterprises in Ghana right now is the PerbiCubs Library Services, reaching 2,000 children in 200 schools. It might interest you to know that this did not start out as some mega altruistic attempt to ‘change the world’ through getting every child reading but out of our own family’s need for good, well-curated, reading level-appropriate books upon a long stay in Ghana. Whether it’s the Obamas or the Perbis, we’re running this for ourselves–we only get to scale and share with the rest of the world. If nobody signed on, we would still do it. It’s not just a job ‘out there’, it’s an ‘inside job,’ so-to-speak.
RUNNING MY FAMILY LIKE A CORPORATION
I’ve had partners complain about how their spouse is great at XYZ in the corporate world but doesn’t show even an iota of that competence or skill at home. There are those who might argue that they use ‘all of it’ out there and just want to chill and relax when they get home. While that might make some degree of sense, is it not inauthentic that who we are out there is different from who are at home? If you really believe in the power of vision and mission statements and values in your corporate world, for example, how come you haven’t couched one for your own family?
I’m learning to run my family like a corporation, in the sense of applying the things that have made organizations I’ve run succeed. Why not? Wherever two or three come together, you have an organization! I’m sure you can relate to how some of the most treasured members of your community, say church, actually are so because they bring their corporate skills to bear on the communal organization? On the flip side, I’ve also been the beneficiary of running businesses like family and seeing co-workers go over and beyond their job description and their contractual call of duty. The integrated life is the way to go.
CHOOSE INTEGRATION TODAY
“When you give your whole self to the moment, you not only benefit personally, but it dramatically impacts your business as well.” So says my mentor Bill George. The work-rest of life thing doesn’t have to be a zero sum game. Bill is right about how “Many leaders are reluctant to combine their work and family lives, but bringing the two together can lead to more productive and fulfilling lives, both personally and professionally” (173). I have seen and testify that it takes being open-minded about this work-life integration notion, hard work, creativity, experimentation, patience, much discomfort and many failures to make it work but when it does, it really does.
Friedman, Stewart D. 2014. “What Successful Work and Life Integration Looks Like.” Harvard Business Review. October 07, 2014.
George, Bill. 2015. Discover your True North. Hoboken, NJ: John Wiley & Sons.
Even as a boy, I felt there was something not quite right about hardly knowing my dad’s fellow partners and their families at the ‘big four’ accounting firm he worked at. Of course I knew a couple of the names and faces but that was about it. I felt they could organize some social events and such to intentionally bring their families together but hey, what did I know?
In fact, even now I wouldn’t be able to make out the wife of the senior partner when dad was deputy senior partner. The very kind, burly man’s children currently live barely five hours away from my family in the same country (Canada) but we don’t know each other well enough to even give the other an occasional ring. Oh wait, I got to talk to one of them once, when their dad was seriously ill and had been hospitalized in their town, but that’s been about it.
I think what I longed for, even as a boy, was a bit more of work-life integration, without even knowing that was actually ‘a thing’ or that such a term even existed. A feeble attempt at it has become largely known in the corporate space in recent times as “work/life balance” but what I speak of is more profound than that. How can anyone not see that there is a problem pitting “work” against “life” as if life doesn’t encompass work itself as well as one’s personal life, family and community? And it doesn’t have to be a zero sum game, work or die, inasmuch as there tends to be many tradeoffs.
BUY ONE, GET THREE FREE!
It’s a no brainer that having a bad home situation can adversely affect your professional performance and vice versa. Also, despite how stringent your personal health routines might be, your community relationships are a significant determinant of your mental and physical health, a 75-year study proves. Life is not as separate as we would like (or like to think). Somehow we know this when it comes to how something negative in one aspect of our life can spill over to botch another aspect but what if I told you that being a great dad can make you a better CEO or that the skills you use in your community can be a life-saver in some work project? Yeah, work/life balance isn’t the way to go; work-life integration is. I’ll tell you why.
Author Stewart Friedman concurs: “From years of studying people in many different settings, I have found that the most successful people are those who can harness the passions and powers of the various parts of their lives, bringing them together to achieve what I call “four-way wins — actions that result in life being better in all four domains.” These four domains Stewart speaks of are illustrated in ‘The Integrated Life’ diagram below. He continues, “My research has shown that there are ways for everyone — from the managers of sales teams, to executives in government agencies, to computer engineers, to florists, to coaches — to achieve professional success without always having to sacrifice the things that matter in their personal lives.”
COVID-19 BLESSING IN DISGUISE
One of the gifts of the COVID-19 pandemic has been to not only highlight how important the place we call “home” is, but how it is central to our children’s formal education and our own professional lives. Heck, we’ve even done community, like church, from home! Online. This is perhaps the most physically integrated most people have been in their entire work lives. And those of us who like to keep everything prim and proper with no drama have had a really hard time.
I do a fair bit of social media. I find FaceBook much more integrated in terms of all four aspects of life than say, LinkedIn. Several times, I have seen people literally apologize and “make an excuse” or “make an exception” to post something faith or family-related on LinkedIn. I’ve tried to push those boundaries myself sometimes but it’s a weird, I must say. When I recently shared on LinkedIn that I daily run the daycare at home for the youngest ones of our seven children, I was really honoured to have one of my mentors, Bill George (Harvard business school professor and former CEO of Medtronic), affirm me as follows: “Thank you, Yaw, for being the authentic leader you are.” This must be why: Bill really believes, “For authentic leaders, being true to themselves by being the same person at work that they are at home is a constant test, yet personal fulfillment is their ultimate reward. Doing so will make you a more effective leader in all aspects of life“ (George 2015, 16).
WHERE THE RUBBER HITS THE ROAD
At a just-ended eight-week Family Foundations Mastermind I hosted, the prime place of family was underscored over and over again but by the penultimate session we needed to ‘get real.’ How do we do family well while keeping a demanding job, juggling community roles and trying to stay sane? This is where the rubber hits the road.
As I’ve stated before, integrity comes from the Latin root integritas which means whole, entire, undivided. On the other extreme are those who completely separate their professional life from other aspects of their lives. Then there are those who in the name of work/life balance, hop from one of the four parts to the other, trying to “fulfill all righteousness” and tick every box with as little guilt as possible. What I subscribe to and strive for is integration. Bill is blunt: “To lead an integrated life, you need to bring together the major elements of your personal life and professional life, family and friends so you can be the same person in each environment” (159-160).
We’re striving for the word integrated rather than balance. Subtle difference, apparently, but HUGE. Stewart gets it: “The idea I think to replace work/life balance, which treats these categories as independent, is work/life integration. You’re treating yourself whether you’re at work or at play in basically the same way.”
BIG ROCKS FIRST
All the buckets don’t have the same weight. I believe we ought to carry the more important yet not always more urgent buckets of personal and family first, putting the big rocks in first as Stephen Covey would put it, and all the other things will be added to us as well. Easier said than done, but it must be done nonetheless.
My favourite corporate example of this is Nike CEO John Donahoe (former eBay CEO), when he was a consultant with Bain decades ago with a young family. I was most impressed about how he told his client, ”It is important to me to be doing this. I’m committed to working hard, but I can’t be there before 10am.” This is because he insisted on taking his children to school before heading to the client site. The result? Donahoe was amazed that his clients appreciated the choices he was making. “The client responded positively as he appreciated my commitment and contributions even more” he says. “I didn’t have the courage to think about it that way before. There’s an inclination in business to put on a tough exterior to give the impression that you have everything under control” (162).
Bill George reports that “Donahoe learned that the more he integrated his life and embraced his humanity, the more effective he became as a leader … by showing his team and clients his [priorities and] vulnerabilities, he discovered his teams performed better and his client relationships strengthened.” (162)
This is not to say it’s all easy; but it’s worth it–just like med school or doing an MBA. Hear Donahoe: “The struggle is constant, as the trade-offs and choices don’t get any easier as you get older. My personal and professional lives are not a zero-sum trade-off. I have no doubt today that my children have made me a far more effective leader in the workplace. A strong personal life has made the difference” (160).
To be whole (integritas), we need to integrate our personal , family, community and professional lives, not pit one against the other like ‘work/life balance’ suggests. Real life happens were all four meet and they can enhance each other. Indeed, they should. It isn’t easy. How do I know? I’m still trying. So should you. It’s worth it.
In my next blog, I will share a number of practical examples and ideas of how people have made life-work integration happen, and how my family and I have tried to, also.
Friedman, Stewart D. 2014. “What Successful Work and Life Integration Looks Like.” Harvard Business Review. October 07, 2014.
George, Bill. 2015. Discover your True North. Hoboken, NJ: John Wiley & Sons.
One of the most sold yet least bought commodities in the leadersphere is integrity. There’s hardly a set of corporate core values one comes across without it showing up somehow. What’s even more intriguing is how mystical people make it sound and look. In fact, I’ve heard politicians throw it about in a way that’s made me wonder whether even I understood what the heck it is. But hear me good: integrity is not that complicated.
Although there are so many definitions of it, I’ll share with you one that is as simple as primary school math and then show you a simple litmus test of integrity. Integrity comes from the Latin root integritas, which means whole, complete, entire, unbroken. It’s the same word from which we get the word integer. See, I told you it’s as simple as grade school math! What are integers? Positive and negative whole numbers.
Integrity then basically means you’re whole, not divided. The opposite of that would be fractions; not whole. You’re fractionated, broken up.
What’s the litmus test I speak of? Integrity is not that complicated. How can you tell I’ve got it? How do I know you have integrity too? I don’t need a KYC (know your client) form or a testimonial from a referee or even your long list of impressive achievements. Integrity is keeping your word–not letting your word fall to the ground, not breaking your word. Integrity is being what you say you are and doing what you say you’ll do.
BEING WHAT YOU SAY YOU ARE
Let’s consider two guys, Kofi and Yaw. If Kofi says, “I lie, I deceive, I steal.” Kofi has low morality, by that particular society’s general standards of acceptable behaviour in that era. When Yaw says, “I abhor lying, I don’t deceive, I never steal,” he has high morality.
BUT, if Yaw goes on lying, deceiving and stealing then Yaw is not a person of integrity. He doesn’t keep his word. However, if Kofi goes ahead to lie, deceive and steal, although he has low morality he actually is a person of integrity (albeit in a very twisted way) because he keeps his word. He said he will do these things and he does. Integrity is being what you say you are, being what you say you will.
DOING WHAT YOU SAY YOU’LL DO
Again integrity is keeping your word, this time, by doing what you say you’ll do. I still remember the shock of a new friend I made when I showed up at her place exactly when I promised I would. She was brutally honest with me that she wasn’t expecting me to keep my word. I was hurt that he would think so lowly of the human race, more specifically the XY chromosomic Homo sapiens, and even more specifically a Christian gentleman. But you couldn’t blame here–she had experienced too many people promising and failing to deliver all too often.
Integrity is keeping your word. Of course, sometimes we give our word and due to extenuating circumstances we’re not able to keep it (we can’t control everything, especially the elements and emergencies). If you are a person of integrity, however, although you are not able to keep your word you still honour your word by reaching out in advance (preferably in advance), apologizing for not being able to and renegotiating to make things right.
My editing team for the weekly PEP Talks I do expect my videos to get to them by Sunday night each week. I had such a long day last Sunday that I realized there was no way I was going to be able to make a good video to send at the end of the day. To keep my integrity, however, I sent a note to the team saying, “Hey, it’s been a very tiring day and I wouldn’t be able to give this video my best shot. I’ll work on it tomorrow instead and send it to you.” I was unable to keep my longstanding word, but I did well to still honour it. I wish that were always true. Sometimes I’ve failed to keep my word and gone on with life as if I never gave my word in the first place. That is not integrity–not matter how much I claim to have it!
I get amazed how many people give their word with no intention whatsoever to keep it! And then there is the category of people who give their word intending to keep it but when they are unable to don’t see the big deal in still honouring their word–apologizing and redressing it. I’ve had to correct several people I work with to the point that now they not only keep their word, but if for some reason they are not able to, they now honour it by apologizing, letting me know and re-negotiating.
By the way, when we make plans and don’t keep it (even if they don’t involve anybody else), we violate our integrity. Many of us do not take our own word seriously; we don’t take ourselves seriously. I insist on 100% integrity with my coaching clients when they give their word about what they commit to doing in between our sessions.
Inasmuch as I want to keep this article to the personal level, I cannot help but take a swipe at politicians who are notorious for giving their word during political campaigns only to take office and not only fail to keep their word but sometimes even pretend they have no clue what the citizenry and civil society organizations are reminding them about and trying to hold them to account for! There is a joke about how before elections they call us “the masses.” When they win and we make our demands of them we become “them asses!” In my short lifetime, on both sides of the Atlantic, I have met very few politicians worth their salt. Politicians with integrity are almost extinct.
So integrity isn’t this highfalutin, mystical, metaphysical thing. It’s not that complicated. It is as simple as primary school math: integers. What shows you have it or not is as simple as keeping your word. Period. Nothing more, nothing less.
ONCE UPON A TIME
A number of years ago I was invited to do a keynote for one of the high profile speakers in a certain country. In our private conversations I expressed my deep concern about how an imminent divorce by another significant leader in the country was likely to have a really bad ripple effect on millions of people. In my naiveté I asked, “can’t anyone speak to him?” You know what the answer I got was? “WHO?” “WHO, Yaw, WHO?” In other words, there was no one high enough to hold this ‘big man’ accountable. Apparently, none of the ‘big names’ from around the world I felt might have the gravitas to make this man on a pedestal, rather on a precipice, answerable was worthy.
You see, this otherwise great leader had set himself up to fail by not putting in place relationships and structures to hold himself accountable and to bring him to book. Needless to say, the divorce happened and not only his family and organization but even the nation has not recovered since.
Last week I shared with you A Sure Way to Destroy Your Leadership (and Organization). Well, today I would want to share another sure way to destroy your leadership: not making yourself accountable. My favourite synonym for accountability is answerability. In the sad story I just shared, you could say there was no answer to the question of this big man’s answerability.
TODAY & TOMORROW, PERSONALLY & ORGANIZATIONALLY
Over the last few weeks, there have been significant allegations made against the leadership of a major church denomination originating from Ghana. Everyone I know who I thought was close enough to the denominational head has said to me, “No, I’m not.” The obvious ones, whether by family relation or organizational chart, who are positionally supposed to be in the inner circle are allegedly asking those pushing for a response and/or reform to “PRAY TO GOD TO SPEAK TO THE MAN because he is only accountable to God—no one else can counsel him, let alone question him!” WOW!
Not planning to be accountable is PLANNING TO FAIL—invariably you will, it’s just a matter of time. And principles are not respecter of persons. A survey of about 400 leaders who had all morally failed over a two-year period revealed that none of them had accountable relationships.
So organizationally, do not take lightly the power of a governance board. If you don’t have one, set it up—not a kangaroo board (for the show), a real one. Only last week the accountant of the Canadian charity I’ve been leading as president/CEO for the last eight years called me about a decision I had made to launch a very innovative fund, something that hadn’t been done in the organization’s nearly 40 years of existence. In her opinion this needed board clearance; I did not think that was relevant. Instead of trying to bulldoze my way as CEO and to remove every shadow of doubt, I immediately sent an email to the board chair and entire board presenting the issue to them and requesting a board vote electronically. Within a few hours, it was done. Imagine I had no accountability?
I even heard of a pastor whose church offerings are sent to his house after church. Only God knows the difference between what is taken to his house and how much ends up in the bank, if it ends up at the bank at all!
So organizationally, have a functioning governance board, but personally also, have an accountability partner. In fact, I have a friend who has a personal board which I am privileged to serve on, checking on him each quarter. My best friend of about 30 years is my accountability partner. Franklin was my best man is happens to be my brother-in-law as well. We meet monthly to keep each other accountable—we call it ‘FFF’, First Friday at Five.
The other day, our accountability time fell at a time when I was scheduled to fly out of the São Paulo-Guarulhos International Airport in Brazil. I remember so clearly the exact corner of the huge airport I was seated during that conversation because I recall the shock of my life I experienced, hearing from him. As it turned out, a very prominent member of the music industry had reported to him (Frank is an accomplished musician in addition to his I.T. career) that I was going after a married friend of his in the United Kingdom. I was like “WHAAAT?!” But Frank’s response flabbergasted me even more. He was laughing. Laughing! He laughed and informed me that he emphatically told the person that he must have the wrong guy because if it was really Yaw, he (Frank) would have already been voluntarily told by me! Wow!
Of course the allegation wasn’t true, but more importantly I had such a renewed sense of hope in the art and science of accountability and was energized even more to be 100% vulnerable and transparent with my accountability friend.
SWINDOLL’S ACCOUNTABILITY QUESTIONS
Everyone needs accountability about everything but particularly when it comes to the more common temptations of money, sex, power. In his book, The Body, Chuck Colson (who was imprisoned for his involvement in the Nixon Watergate scandal) lists these seven accountability questions used by Chuck Swindoll:
1. Have you been with a woman [any gender, really!] anywhere this past week that might be seen as compromising?
2. Have any of your financial dealings lacked integrity?
3. Have you exposed yourself to any sexually explicit material?
4. Have you spent adequate time in Bible study and prayer?
5. Have you given priority time to your family?
6. Have you fulfilled the mandates of your calling?
7. Have you just lied to me?
Church Smart Resources have compiled a comprehensive list of a number of accountability questions from different sources, including John Wesley. You may access it here.
“ACCOUNTABILITY” IS A LOVING WORD
I pity people married to unaccountable spouses. I have warned my emerging leaders: Don’t marry people who have no accountable relationships. You’re as good as dead if you do. Friends, we’ve got to have a paradigm shift and consider “accountability” as a loving word. It will save you and me many sorrows and preserve our lives and leadership. It might sound ridiculous to you if I told you I knew someone planning to fail. But I tell you, not having intentional accountability is invariably planning to fail, destroying your life and leadership. And guess what? Invariably, it happens. No matter how ‘big’ you are.
Recently I received an email (partly screenshot above) announcing my nomination to receive an honorary doctorate degree. It is is possible that I would have felt more flattered and been more tempted to go after this fake degree from these fictitious institutions had I not already been a “Dr.” (medical). Coming from a family in which my grandfather was an emeritus professor and where my mother and father-in-law are PhDs in history and economics respectively, these titles don’t exactly faze us. Yet those who offer them know they are toying with very powerful human emotions, motivations and identity issues at the core of our being and have made a good business of it. As my best friend said when I forwarded the said email to him, “this has nothing to do with you; it has everything to do with business.”
Some however, including many Christian leaders, have taken the bait and gotten decorated with very dubious degrees and titles. Recently, there was a huge brouhaha over a popular Ghanaian musician based in London who was alleged to have amassed three degrees, including a PhD, within four months! Perhaps if he had even shut up, none of this would’ve become an issue of investigation and castigation setting social media abuzz but he was flaunting it and ‘praising God’ for the fake feat. The desire to flaunt it itself reveals the very identity and emotional challenges he might have that perhaps led to him to go for those inauthentic accolades in the first place.
The above picture of Sonnie, whose giftedness is unquestionable but his academic credentials are, was uploaded by himself on social media touting his feat. I have met Sonnie. He is a fine young man and anointed. But I can also tell you he is far from perfect; just like you and me. Speaking of Sonnie and musicology, incidentally, my grandfather was a celebrated ethnomusicologist. His work earned him many accolades including several honorary doctorates but he never used the title “Dr.” because although he had done enough original research work to deserve ten doctorates he never really formally pursued a PhD per se. Interestingly, he shot straight from ‘mister’ to ‘professor’ and was ’emeritus professor’ for the last three decades or so of his life.
This degree brouhaha touches on at least three issues: identity, purpose and authenticity.
There was once a programme organized by a friend of mine. The MC got on stage and introduced a certain pastor to come up and offer a prayer. He inadvertently introduced him, with no malice, as Mr. XYZ. XYZ comes up, grabs the mic and makes a correction, “I’m not Mister, I’m Pastor.” That wasn’t all; it gets worse. Later he clears his throat and amends his correction saying something like, “In fact, I’m not Pastor, I am Reverend.” Ahem. Wow! What a shock, what a shame.
But lest I come across as holier than thou, remember I told you that the people offering fake degrees know exactly what they are massaging in us: the ego. I can tell you that as a medical doctor myself there are many times when people address me in speech or in writing as ‘Mr.’ and I have a natural gut reaction to get offended, said in my head something like “do you know who you’re talking to?” and yearned to correct them. There’s a part of me that even justifies it thus: “mehn, but you earned it.” That, my friend, is not the authentic self.
We need not, and indeed should not, root our identity in external things like what we wear, how much we earn, what degrees or title(s) we have acquired. Anything that man can give you, man can take away. Let’s not root our identity in any such thing. And you would think that supposed men and women of God would know better and root their identity in nothing less than Christ himself.
You may have ‘more degrees than a thermometer’ and still not accomplish your God-given purpose. There are some without degrees at all and yet have made much more impact in the world than those with many letters behind their names. Your purpose in life determines the vehicles and tools you need to use. It’s strange to make the acquisition of vehicles and tools our primary objective when one hasn’t first sat down to evaluate if that is what they need to get done the job they came on earth to accomplish. It’s about dreams, not diplomas and degrees.
Did you read about the recent brouhaha over the apparent insistence of Jill Biden, wife of the current U.S. president, to be called “Dr” ? It’s really been going on for at least a decade now: “Hi, I’m Jill. Jill Biden. But please, call me Dr. Biden.” The December 2020 op-ed by Joseph Epstein in the Wall Street Journal implored Jill Biden to “think about dropping the honorific, which feels fraudulent, even comic.” Personally, I think the essence of what Epstein was trying to say became lost in what became an embroilment in sexism. The real question should be: does being ‘Dr.’ make Jill a better educator (that she’s been for decades) or not? Everything else is secondary; even tertiary.
This degree saga leaves a lot to be desired when it comes to authentic leadership. It speaks to the core of authenticity. Authentic leaders have:
- nothing to prove–a matter of humility (not try to project self worth)
- nothing to hide–a question of integrity (no playing of games but totally transparent)
- nothing to lose–a matter of simplicity (not strive for social image or popularity).
As you might have noticed, humility, integrity and simplicity as an acronym spell HIS. This is particularly instructive to Christian leaders. Those of us at the Third Lausanne Congress on world Evangelization in Cape Town in 2010 were passionately exhorted by theologian Chris Wright to be God’s saints, Christ’s people, HIS people of humility, integrity and simplicity.
NOT SO WITH YOU
Again, especially for Christian leaders, the primary power base of an authentic (wo)man of God is spiritual power—not positional or personal power. Others may go that route but Jesus was very clear to his followers who would be leaders: “not so with you.” In May 2020, I wrote quite extensively on that here. We need to lead different. This issue just won’t go away until Christians really chose to be H.I.S. people.
In light of the recent brouhaha about fake degrees, Friends, BE WARNED. Don’t allow your ego to be stroked and stoked, making your false self acquiesce to receiving fake degrees from fictitious institutions. If you want a degree, go to school and study for one! In any case, one doesn’t necessarily need a degree to succeed in life! Hopefully your going for a diploma or degree would only be because you have observed It will a good vehicle or tool towards your dream. Again, the thing is: You can have ‘more degrees than a thermometer’ and still not fulfill your God-given purpose in life.
I have a mentor who likes to say, “the thing about titles is that if you’re good you don’t need them; if you’re not they won’t help you.” Heaven help us!
One of the most stupid things I’ve ever done is to travel 10 whole years into marriage before ever seeking formal post-marital counselling. After the several pre-marital sessions lasting many months in 2006, Anyele and I went in the power of that for a decade until we felt we needed further formal, external help. Why on earth did we do that?
Come to think of it, every 5,000 km or so we were changing the oil in our car and getting it serviced yet not so with our marriage. Doesn’t every marriage need regular marriage maintenance? Why wait till we’re sick before we see a doctor when we can at least do annual check-ups? In fact, I would say we came from a culture where seeing a counsellor connoted there was a pathology; and not so much a maintenance thing.
Friends, I’ve had several conversions since August 12, 2006 that have better aligned and further fortified what I thought were already ‘excellent foundations.’ Sometimes there’ve even been foundational cracks I’ve had to fix (and God knows I’m not done). For time to time I’ve come across new information that has caused me to repent, have a change of mind, and realign our foundations to keep this family building strong and lasting.
EXAMPLES OF FAMILY FOUNDATIONS TO REVISIT
Feel free to say “shame on you Yaw” but I had never heard of a family genogram until barely five years ago! How could such an important tool and exercise not have been part of our foundations when we set out a decade-and-a-half ago? And if you’re asking “what the heck is that?”, then trust me, you don’t even know you need one until you eventually discover it. Afterwards you would wonder how in the world your family had been surviving without one. I say ‘surviving’ because you will then notice that what you thought was ‘thriving’ wasn’t quite so.
Then there are basic tools for connecting with spouse and children on a deep emotional level we only received in the last five years. We learnt the 10/10 from the Pellmans and Temperature Reading from the Scazzeros. “Love your wife,” yes I want to. “Respect your husband,” yes she wants to. But how? The Kraemers also gave us tools for this.
And all this is for a good-looking couple who had a pretty solid family heritage, coming from a few generations of good Christian homes, being smart, leaders of our church youth fellowship who had lived virtuously and gotten married as virgins. We even themed our wedding “a celebration of purpose, passion and purity.” Alas! We who ‘had it all’ have realized there are family foundations everyone needs yet almost no one lays. The very marriage mentors who have been blessing us with these paradigms, praxes and practical tools are passionate about their ministry of marriage mentorship today precisely because they themselves didn’t have these when they were our age!
Family is a BIG deal. It is the basic unit of society, just like the cell is for all biological life and the atom is for all matter. Yet the thing about family foundations is this: just like finances, very little about how to make it work well is taught in school about it. If one isn’t fortunate to have a spiritual community that provides quality family life information and formation, you’re in a hard place. There are many divorces that are preventable, if the foundations could be reconfigured. There are some we’ve been able to help save by God’s grace; and others… well… too bad, too late.
THE MOST IMPORTANT PART
Few will argue against the assertion that the most important part of a building, or anything else that is built for that matter, say a marriage, is its foundation. A ton of things have been said about foundations. Gordon B. Hinckley asserts, “You can’t build a great building on a weak foundation. You must have a solid foundation if you’re going to have a strong superstructure.” Adding his voice, David Allan Coe says, “It is not the beauty of a building you should look at; its the construction of the foundation that will stand the test of time.” The greatest teacher of all time, Jesus Christ, classifies life builders into two categories, wise and foolish, purely based on thee foundations they lay: the foolish build on sand, the wise build on rock.
My beloved mentor Peter Scazzero talks about foundations a lot in the Emotionally Healthy Leadership paradigms he teaches. And no wonder, since like the typical New Yorker he is, Pete is ever so familiar with the skycraping towers of Manhattan. This is how he explains the importance of digging deep foundations if we are to build life’s tall towers of significance:
Manhattan consists almost entirely of bare granite, a very hard and strong type of rock. To carry the weight of a 75 or 100 story skyscraper, foundations known as “piles” are used. These are concrete or steel columns hammered into the ground with a massive crane until they penetrate solid rock.
Some pilings go twenty-five stories under the ground. The heavy weight of the skyscraper is then distributed through each of the deep “piles” in the ground below. Together they are capable of supporting the structure’s enormous weight.
If the pilings are drilled in poorly, cracks eventually appear in the structure. Entire buildings may lean. Then they must be torn down or lifted completely so the piles can be reset – a costly and time-consuming process.
FAMILY FOUNDATIONS MASTERMIND
As you might be aware from a previous blog, “a mastermind group (often shortened to just ‘masterminds’) is a peer-to-peer mentoring group used to help members learn together, solve problems, birth new ideas and gain clarity with input and advice from the other group members.” For eight weekly sessions, from April 4 to May 30, I shall be walking along with a dozen leaders who want to re-examine their family foundations and receive new paradigms, praxes and practical tools to finally fix faulty family foundations. Inputs will include several book chapters, videos, articles, practical exercises, discussions and debates. Two special features and benefits will be FREE membership of an online chest of over 20,000 resources and a FREE DISC Personality assessment with a 37-age customized report!
You can be sure that “mastermind groups are great in holding each other accountable for the goals and outcomes each member comes up with themselves” (see here). Outcomes and outputs of this particular Family Foundations Mastermind are as follows:
- Paradigm Shift on the Prime Place of Family
- Ancient Wisdom Applied
- Current Family Systems Theories Tested
- Practical Relationship Tools (for emotional connection, communication, forgiveness)
- Family Genogram
- Behavioural Assessment
- Emotional Needs List & Action Points
- Family Mission Statement
- Hierarchy of Priorities Configuration
- Integrated Life Exploration & Commitment
Register here and let’s go back to basics. Let’s finally fix faulty family foundations that everyone needs to but hardly anyone does.
Over the last week, somehow this notion of needing to work harder on yourself than you do on your job has come up with two or three different coaching clients. For the CEO of a crucial agro business firm in West Africa, the financial services entrepreneur in Canada and the PhD-wielding academic on the east coast of the United States, the three reasons I’m about to share held true. It is true for you too.
For the record, I work hard and believe in hard work. I also work smart and absolutely promote the idea of brain over brawn anyway. Over a decade ago I came up with the phrase, “brain power pays; muscle power pains.” I subscribe to the Pauline exhortation that “whatever you do, work at it with all your heart, as working for the Lord and not for man.” So by all means, work hard and smart on your job, but work even harder and smarter on yourself.
Here are three reasons why:
1. WHO YOU ARE IS MORE IMPORTANT THAN WHAT YOU DO
No matter how hard or smart you work, the instrument for the doing the do is you. If the input into you doesn’t match or exceed the output, that will soon be your undoing. Let me put it in a way one of my staff in British Columbia said it to me a few years ago: “If your output exceeds your input, then your upkeep will be your downfall.” Classic! Not only will you soon not be effective and efficient when your self input is less than your job output, it is unsustainable and you might end up becoming irrelevant. And sometimes, irrelevant not just in terms of knowledge and skills for a context that has progressed because you’re not healthy or even physically alive anymore–you killed the goose that lays the golden eggs!
Consider these sagacious words of educator Palmer Parker:
“When I give something I do not possess, I give a false and dangerous gift, a gift that looks like love but is, in reality, loveless—a gift given more from my need to prove myself than from the other’s need to be cared for…. One sign that I am violating my own nature in the name of nobility is a condition called burnout. Though usually regarded as the result of trying to give too much, burnout in my experience results from trying to give what I do not possess—the ultimate in giving too little! Burnout is a state of emptiness, to be sure, but it does not result from giving all I have; it merely reveals the nothingness from which I was trying to give in the first place.”
Remember, who we are is more important that what you do, because we do whatever we do out of who we are: our identity, character, values.
2. ONE MEANS A LIVING, THE OTHER MEANS A FORTUNE
Classic motivational speaker of blessed memory, Jim Rohn, poignantly put this in a way like nobody else has: “Learn to work harder on yourself than you do on your job. If you work hard on your job you can make a living, but if you work hard on yourself you’ll make a fortune.” This statement, I believe, is a variation of timely advice Jim himself received from his mentor J. Earl Schoaf. Jim had heard him give the reason for why the job only pays the bills but the latter ends in billions: work harder on yourself than you do on your job; your income is directly related to your philosophy, not the economy; and for things to change, you must change.
From a one-year college drop out living from pay check to pay check as a stock clerk at Sears, this advice catalyzed a five-year mentorship of Rohn by Shoaff, encouraging him to develop himself and pursue his dream of a better life such that by age thirty one, Rohn was a millionaire! It was a really sad day when this motivator of motivators like Anthony Robbins, Less Brown, Brian Tracy and Denis Waitley, passed away in December 2009.
Friend, work harder on yourself–from your paradigms through your attitudes to your skills. It’s the software that you carry and apply to a variety of endeavours, not only your job, that will unlock abundant wealth and well-being.
3. JOBS COME AND GO BUT YOU’LL STILL BE HERE
Sometimes people leave jobs; other times jobs leave people. In the kind of post-pandemic economies we have now, more jobs leave people than people leave jobs. Certain whole industries have been wiped out, for crying out loud! I’ve marvelled at how many pilots have been literally grounded and have had to find some other kind of livelihood. What if all you did was work hard on your job and never grew your other interests, talents and skills or even never networked beyond the ‘boys club’ in your profession?
When many years ago I decided to take the path of the risk of entrepreneurship rather than the ‘security’ of a regular paid job, some people who thought I was crazy later found out they had been crazy to think ‘owning a job’ was better than owning a business when in spite of their qualifications, loyalties and skills their jobs were cut. Former Microsoft COO, Kevin Turner, said it best: “The only job security we have is our individual commitment to personal development.” Your job today may not be there tomorrow–in fact your entire industry might not be there–but you will. Work harder on yourself than you do on your job forwhen tomorrow comes, your preparation will meet opportunity. That’s what they call success.
Do the following to ensure you are working hard on yourself for your personal growth and development: set aside a time for YOU, a ME time, everyday. Mine is 5-6am everyday during which I read my personal mission statement, review my goals, read for at least 15 minutes and express my thoughts and feelings in writing.
For all the coachees I mentioned at the beginning of this blog, each was working super hard at their jobs. It is my job to ensure that while they do that, they strive towards working even harder on themselves than they do on their jobs. There’s no great future for anyone without that.
There has been such an overwhelming response (over 80,000 reached!) to a social media post I made regarding a misconception about the essence of family planning that I felt it might be useful to document that write-up on this blog.
On Tuesday, March 2nd our seventh child was born. The rather long boy descended down his mother’s birth canal at the Montreal Jewish Hospital in all his 3.895kg glory. The posting of this momentous occasion on social media sparked a flurry of responses, almost 100% affirmative but I won’t be fooled. Not everyone thinks my wife and I are smart, planet-friendly, trendy, progressive, modern and such.
Just a couple of weeks earlier I had been on a Zoom call with a just-married pastor in Ontario who hopes to have a family of three children. Upon hearing that Anyele and I were expecting again, our seventh child for that matter, he unwittingly asked, “why so many?” To which I responded, “why so few?” The blushing of his face and awkward laughter revealed his embarrassment.
I have mentioned before how people have made it very clear to Anyele and I that they would rather raise pets than have children. Generally our human selfishness/self-centredness doesn’t allow us to do the parenting thing (at all or well) because children are an inconvenience, suckers, an unwelcome reflection of our marred selves, among a host of other postmodern reasons. See here.
“WHY SO MANY?”
We have met people who are proud DINKS–Double Income No Kids. In many circles we’ve been in, this has been the ‘in thing’ or at best two is the most ‘decent’, ‘smart’ and even ‘cute’ thing to do. As I heard one preacher humorously quip, “a boy for me and a girl for you, and praise the Lord we’re finally through!” A year ago, I shared here some of the reasons why Anyele and I have chosen to have “so many.”
Having children or not, many or few at the end of the day is more of a worldview issue than a socio-economic or even climatic one. I share our Christian theist view in this blog. In summary, “There is a higher Being than our selfish selves that beckons; a higher purpose than the painful inconvenience that compels; and a deeper fulfilment of something (and someone) that outlives making merry today and just dying tomorrow.”
THE INTEGRATED LIFE
At our executive education firm, YAW PERBI, we strive for LIFE in all its fullness—#Leadership, #Integrity, #Family, #Entrepreneurship. I personally find it curious that many in the corporate space ignore, even hide, family (and faith) until occasions like Christmas. All of a sudden families come out of the shadows, whipped out and splurged on Christmas cards. You can go on LinkedIn right now and see how it is so ‘professional,’ meaning, almost family-sterile.
I’m super proud of my Wonder Woman Wife, Economist-Entrepreneur Extraordinaire, for the safe delivery of our seventh. We thank God for the privilege of a full quiver of seven lethal arrows for life’s battles, conquests and such. This baby, like the preceding six, will change our lives no doubt—rescheduled meetings, halted plans, budget increases… but what else could life be about?! True success, as my mentor succinctly puts it, is “when those who know you the best, love and respect you the most.”
At Yaw Perbi, we promote people and cheer on companies that seek leadership authenticity by making the integrated life the way to go. Call it life/work balance or whatever you may, our corporate folks, especially C-level folks, must find a way to bring their whole selves to family and same to work. My favourite MBA teacher on this, Bill George, says more about this more eloquently than I could here. Cheers to the #integratedlife, where marriage is not an inconvenience, children are not a nuisance and family is not an afterthought, only receiving the crumps of our time, talent, treasure and efforts.
FAMILY PLANNING ISN’T NO/FEW CHILDREN
Why do so many people wrongly think ‘Family Planning’ means having few/no children? Family Planning is “the ability of individuals and couples to anticipate and attain their desired number of children and the spacing and timing of their births.” Although it was clearly a quote (inverted commas and all), a lot of people on social media were giving me a pat on the back for this spot-on definition without realizing it isn’t something I cooked up to justify my number of children, but actually a World Health Organization (WHO) definition. Of course they add contraception as the means to achieving this desired end of number, spacing and timing.
Even before we got married 15 years ago, Anyele and I purposed and planned to have seven children. There were no guarantees; God ‘engraced’ us. Don’t judge us for having “too many” (in your opinion); we shan’t judge you for having “too few” (in our opinion) or even none.
Your purpose and plan may be different from ours. The most important thing is to ensure that it is God’s unique plan for your unrepeatable family that you are following and not just “comform[ing] to the patterns of this world.”
We hope your Family Planning excites you a lot and scares you a little—just like ours!
I have wanted to talk about this for months–how to prevent unnecessary hurt from unmet expectations–but last week an incident happened with one of my associates that really catalyzed me to share this urgently. So let’s talk about unmet expectations.
Whether it’s between spouses, parent and child, boss and workers or even among co-workers, family folk and church members, this is quite a common occurrence. This is particularly so African, Chinese, Japanese and Korean cultures that employ indirect communication. If you’re like me, you’ve probably been hurt before by unmet expectations. In fact, sometimes we don’t even realize we had an expectation until it was not met!
Mark Twain once said, “What gets us into trouble is not what we don’t know. It’s what we know for sure that just ain’t so.” We tend to have expectations that are unconscious, unrealistic, unspoken and unagreed upon. Let me share how you can flip these four things around and protect your heart against heartbreaks from unmet expectations. I owe this life-saving lesson from my New Yorkan mentors, Pete and Geri Scazzero.s
THE MILLION DOLLAR QUESTION
How do you know your expectations are valid or not? As hard-to-take as this may seem, when the expectation is unconscious it is invalid. In fact, if even we don’t even know we have them until we are disappointed how on earth is the other person supposed to know and meet it? When it is unrealistic it is invalid as well. Even if it is reasonable and we are conscious of it but it has not been articulated, it is still invalid. The common lame excuse we tend to give is, “Oh, but they should know?!”
In the event that our expectations meet all the above three criteria–conscious, realistic, spoken–but the other party has not agreed to them, they are still invalid. While this may seem very Western, I have learnt as an African-Canadian that it is never wise to assume agreement!
Of course, important caveats include marriage (where the vows already spoken have created certain clear expectations like fidelity), parent-child relationships (expectation of chores) and employer-employee dynamics where expectations have been clearly laid out in contracts and policy and supposedly read and accented to. Even in these relationships with broad-stroke expectations, situations occur that demand clarifying expectations further.
WHAT TO DO TO FORESTALL HEARTBREAKS
To prevent heartbreaks from unmet expectations, ensure your expectations are:
(1) Conscious: I am aware of my expectation.
(2) Realistic: I have evidence to support that the expectation is reasonable in the sense that the other is able and willing.
(3) Spoken: I have expressed the expectation clearly.
(4) Agreed Upon: The other person has agreed to the expectation by saying “yes.”
I would highly recommend you take the Scazzero’s Emotionally Healthy Relationships course for a full meal and good skill-building in this area they call Stop Mind Reading and Clarifying Expectations.
WHAT TO DO WHEN HURT HAPPENS
In the event that hurt still happens from unmet expectations, valid or not, REFRAMING the painful experience is everything. As John Maxwell renders it in the Law of Pain, “good management of bad experiences can lead to growth.” Reframe the painful experience as follows (modified from a Maxwell process):
a) Define the problem –> The painful situation I need to process right now is…
b) Understand your emotion –> My feelings about this are…
c) Articulate the lesson –> My lessons in is this are…
d) Identify a desired change –> The changes I want to effect are…
e) Brainstorm numerous pathways –> The ways out are…
f) Receive others’ input –> What I’m learning from others is…
g) Implement a course of action –> My course of action is 1. Embrace the reality of pain 2. Learn my lesson(s) 3. Share my lessons 4. Change a. ______ b. ______ c. ______ d. _____.
You know what they say happens when you assume: you make an ass of u and me. An expectation is only valid when it is mutually agreed upon. Let’s do less heart damage by providing and demanding clear expectations of others. Let’s ensure in all our relationships that our expectations are conscious, realistic, articulated and agreed upon. And when things fall through the cracks and we feel the sting of pain from unmet expectations, let’s reframe the experience well so we can still grow and flourish.