Family

A Way to Prevent Heartbreak: Clarify Expectations

While what you don’t know may kill you; what you think you know but really don’t may kill you faster!

I have wanted to talk about this for months–how to prevent unnecessary hurt from unmet expectations–but last week an incident happened with one of my associates that really catalyzed me to share this urgently. So let’s talk about unmet expectations.

Whether it’s between spouses, parent and child, boss and workers or even among co-workers, family folk and church members, this is quite a common occurrence. This is particularly so African, Chinese, Japanese and Korean cultures that employ indirect communication.  If you’re like me, you’ve probably been hurt before by unmet expectations. In fact, sometimes we don’t even realize we had an expectation until it was not met!

Mark Twain once said, “What gets us into trouble is not what we don’t know. It’s what we know for sure that just ain’t so.”  We tend to have expectations that are unconscious, unrealistic,  unspoken and unagreed upon. Let me share how you can flip these four things around and protect your heart against heartbreaks from unmet expectations. I owe this life-saving lesson from my New Yorkan mentors, Pete and Geri Scazzero.s

THE MILLION DOLLAR QUESTION

How do you know your expectations are valid or not? As hard-to-take as this may seem, when the expectation is unconscious  it is invalid.  In fact, if even we don’t even know we have them until we are disappointed how on earth is the other person supposed to know and meet it? When it is unrealistic it is invalid as well. Even if it is reasonable and we are conscious of it but it has not been articulated, it is still invalid. The common lame excuse we tend to give is, “Oh, but they should know?!”

In the event that our expectations meet all the above three criteria–conscious, realistic, spoken–but the other party has not agreed to them, they are still invalid. While this may seem very Western, I have learnt as an African-Canadian that it is never wise to assume agreement!

Of course, important caveats include marriage (where the vows already spoken have created certain clear expectations like fidelity), parent-child relationships (expectation of chores) and employer-employee dynamics where expectations have been clearly laid out in contracts and policy and supposedly read and accented to. Even in these relationships with broad-stroke expectations, situations occur that demand clarifying expectations further.

WHAT TO DO TO FORESTALL HEARTBREAKS

To prevent heartbreaks from unmet expectations, ensure your expectations are:

(1) Conscious: I am aware of my expectation.

(2) Realistic: I have evidence to support that the expectation is reasonable in the sense that the other is able and willing.

(3) Spoken: I have expressed the expectation clearly.

(4) Agreed Upon: The other person has agreed to the expectation by saying “yes.”

I would highly recommend you take the Scazzero’s Emotionally Healthy Relationships course for a full meal and good skill-building in this area they call Stop Mind Reading and Clarifying Expectations.

WHAT TO DO WHEN HURT HAPPENS

In the event that hurt still happens from unmet expectations, valid or not, REFRAMING the painful experience is everything. As John Maxwell renders it in the Law of Pain, “good management of bad experiences can lead to growth.” Reframe the painful experience as follows (modified from a Maxwell process):

a) Define the problem –> The painful situation I need to process right now is…

b) Understand your emotion –> My feelings about this are…

c) Articulate the lesson –> My lessons in is this are…

d) Identify a desired change –> The changes I want to effect are…

e) Brainstorm numerous pathways –> The ways out are…

f) Receive others’ input –> What I’m learning from others is…

g) Implement a course of action –> My course of action is 1. Embrace the reality of pain 2. Learn my lesson(s) 3. Share my lessons 4. Change a. ______ b. ______ c. ______  d. _____.

CONCLUSION

You know what they say happens when you assume: you make an ass of u and me. An expectation is only valid when it is mutually agreed upon. Let’s do less heart damage by providing and demanding clear expectations of others. Let’s ensure in all our relationships that our expectations are conscious, realistic, articulated and agreed upon. And when things fall through the cracks and we feel the sting of pain from unmet expectations, let’s reframe the experience well so we can still grow and flourish.

What’s Good? | A Values Convo

A common greeting among today’s cool people is “what’s up?” to which one may sometimes get some really sarcastic answers from uncool people (lol!). A not so common greeting would be, “What’s good?” That would be slang for an invitation to a values conversation. I’ll explain.

This is how we behave, how things are done at YAW PERBI. But how come? Why?

For the last couple of weeks I have been raving about the importance of vision, mission and values. My thesis is that these three are so life-giving, life-forming and life-determining that they are aptly described as DNA, be it personal or corporate. I did share some examples of vision and mission statements of companies as well as my own family’s, encouraging professionals to put in the time and work to hone these and commit to them to the same degree they do their corporate work (if not even more). Now a final word on the third piece of the DNA: values.

WHAT ARE VALUES?

Values are what matter most to us—what we value. Yes, our values are literally what we value. They are what we consider to be good, what’s good. What matters most to us about the kind of people we are, the type of work we do and how we behave as we do the work are our values.

Values are the standards a person, family or organization holds to be most important that cause individuals to make decisions and act the way they do.  As a mentor of mine puts it, values “represent how a community aspires to act or function as it carries out its mission in pursuit of is vision.”  I like this element of aspiration—perhaps we may not have quite attained that standard of behaviour or character or whatever ideal yet but it’s on our books to keep reminding us to keep stretching towards it.

So! In summary, if vision is what we want to SEE and mission is what we will DO to see what we want to see then values determine HOW we will behave (be and do) as we do what we want to do in order to see what we want to see.

PEELING BACK THE LAYERS

Like peeling an onion, behaviour in a culture can be stripped bear till the very core

Whether ethnic or corporate, culture is basically how things are done here a.k.a behaviour. What many do not realize is that BEHAVIOUR—“what’s done”—is only, quite literally, the tip of the iceberg (which is usually about 10% of the actual size of the iceberg!). Behaviour is only what is seen and experienced on the outside—from dressing to speaking. It’s the soil/crust of the earth (another metaphor), if you like.

Beneath behaviour are the VALUES—“what’s good”—informing it. Digging deeper beneath sea level or soil level we will find the BELIEFS—“what’s true”—or “faith assumptions”, that are determining these values.

Deepest of all, at the bottom of the iceberg or at the core of the earth is our WORLDVIEW—“what’s real.” That is the root of the fruit we see called behaviour or culture.

Whether it is individuals or families, churches or corporations, how many times haven’t we attempted to change behaviour without digging all the way to the worldview source?

VALUES ARE NOT PRINCIPLES

I am of the Covey school of thought that values are not synonymous with principles. Principles are timeless, universal laws that govern everything (from physical laws of Physics to spiritual laws) but you can choose to value them and/or have values based on those laws or not. For example, there is a certain ethnic group I have come across that does not give children eggs (behaviour/culture). Undergirding this is not valuing eggs in children’s diet. But underlying this further is a belief that the children would become bald (like an egg) and become thieves (or both). At the very core of this ethnic culture is a certain animistic worldview that produces the belief that leads to the value and produces the behaviour of not feeding children eggs.

This value, no matter how cherished, goes against the principles of nutrition. Breaking the principle because of this value results in protein-energy undernutrition in the community whose two primary chronic forms are kwashiorkor and marasmus.

SO WHAT’S GOOD?

It is absolutely essential that everyone, personally and corporately, determine their values. Values comprise part of the DNA that gives, forms  and determines the kind of life you lead. But like the chemical bases that form DNA, it is worth examining the formative beliefs and underlying worldview that bring forth these values. In the end, what’s good is determined by what’s core.

Family DNA: Vision, Mission & Values

What if we took our families as seriously as we take our corporate work, beginning with crafting solid family vision and mission statements and clearly outlining our family values?

La Famille Perbi | December 2019

When I was still in my late teens and learnt about mission statements from The 7 Habits of Highly Effective People I was über excited! I was an eager beaver, wanting to learn more and actually crafting one for myself. In addition, I was eager to teach everybody who would listen to craft one too. In fact, a large part of why and how The HuD Group was born was because we wanted to inspire and empower young people to discover their God-given purpose and reach their full potential using tools like personal mission statements. Then I tried to convince my parents to work with my siblings and me to create one for our family. Let’s just say, I did not succeed.

Most of us work in places that have vision and mission statements and a slew of values. Those of us who are C-level leaders are responsible for recasting vision constantly, clearly and creatively as well as rehashing our mission and values. I would surmise the majority of us take this sacred duty of leadership very seriously. How come we don’t do same for our families? Most smart, skillful and dedicated professionals I know have no family vision and mission statements and haven’t bothered to distill the family’s values, let alone clearly state these and have them written down.

Yet as already asserted in a previous article, vision, mission and values are the DNA of both individuals and organizations as they are really of life-giving, life-forming and life-replicating essence. So it is with families. While every family has its physical DNA passed down from ancestors, how about the important metaphysical DNA represented by our families’ vision, mission and values?

Today, I wish to share with you my own nuclear family’s vision and mission statement for our home. We have a broader vision and mission that encompass not only our home but also all the corporate and charity ventures we’re involved in but what I’m sharing here is specific to our home.

VISION FOR THE PERBI HOME

An INCUBATOR for hatching godly, effectual leaders for the mission of God.

MISSION STATEMENT OF THE PERBI HOME

Ours is a family in which God delights because God is the centre of all activities in this household. Every ordinary activity becomes worship by practising God’s presence.

We are first and foremost Christians thus sharing fellowship and building each other up by lifestyle is a matter of course, and if necessary doing so with words. The flame on our Family Altar shall always burn brightly.

In our household, Jesus Christ is the standard of behaviour. This is the Potter’s house, where God by His Spirit moulds members and guests alike to conform to the image of Christ in attitude, thought, word and deed. The Word of God is our family constitution.

Ours is a neat, comfortable, cosy, Spirit-filled home; an inspiring environment which is as stimulating as is peaceful, is grace-filled, God-honouring, purpose-driven, paradigm-shifting, principle-centred, and character-based. Any entertainment must be wholesome, building & beneficial.

The Perbis’ is a home full of warm, smiling, serviceable and humble people who will at all times be of use to each other and to all of God’s people in a holistic manner.

This is a missionary family—living missionally, raising, receiving, sending and supporting carriers of the gospel of Jesus Christ. 

That it will always be said of our home, our legacy, all to the glory of God: the standard of a Christian marriage, the epitome of a true Christian family.

CONCLUDING ENCOURAGEMENT

At the start of each week, as we round up our weekly sabbath, we remind ourselves of our vision and mission statement. Even our three-year old knows what our vision is. She can shout “incubator!” Not only are our values embedded in our family mission statement, the children find the English version of their names in there as well.

This is holy work and I insist that every coaching client of mine works with their spouse and children (if they’re grown enough to contribute) to work on crafting solid family vision and mission statements and clearly outlining their family values. And of course, a key thing is to ensure that their personal and family values align with who they’re working for/with in the corporate world. No DNA, no life. Good DNA, good life. Bad DNA, bad news. Let’s take our families as seriously, nay, even more seriously than we do our workplaces. After all, companies come and go but family is forever.

A Global Gathering: the blessing in the curse.

Leaders from over a dozen countries on all six continents gathering online for an annual CEOs Confab

As you already might know I am the Global CEO of The HuD Group, a faith-based leader development organization that originated from Ghana but now has presence in over 20 countries of the world, on all six continents.

For the last four years, every November we have hosted a HuD CEOs Confab. In 2016 we had two separate CEO gatherings in Accra, Ghana and Montreal, Canada. This was followed by the 2017 Confab in Alexandria and Cairo in Egypt. In 2018 we were in Dubai. Last year, 2019, we met in Abidjan and Bouake, in the Francophone West African nation of La Cote d’Ivoire. In 2020 we had planned a special Confab with our spouses and were supposed to be in Israel but here we are, thanks to COVID-19!

Today was Day 1 of our annual Confab. We met on Zoom. The blessing of that though is that nearly EVERYONE was able to show up (with most spouses present) because there was no hustle getting time off regular work,  no financial or ticketing challenges and above all no visa headaches! 

Thanks to modern technology, amidst a global pandemic we joined the call from eastern and western Canada, USA, Nepal, Switzerland, Uganda, Ghana, Mexico, Germany, The Gambia, Cote d’Ivoire, Sierra Leone, Kenya,  Guatemala, Somalia and Australia. A few of us should join from Nigeria, Liberia, Pakistan and Colombia in the coming days, DV.

Our theme is “LEADING OUT OF THE STRENGTH OF OUR MARRIAGES: The Place of Fulfilling Emotional Needs” and we have an AMAZING Canadian couple to lead us into that.

THE KRAEMER ICING ON THE CAKE

Annual CEOs Confab all online (November 26-28, 2020)

Gerry and Kathy both grew up in Western Canada where they committed their lives to Jesus Christ as Saviour and Lord during their adolescent years. Immediately after marrying in 1981, God called them in a clear and dramatic fashion to serve Him in the French-speaking province of Quebec, Canada. Ever since, they have been in full-time Christian ministry together, including five years with Campus Crusade for Christ (evangelism and discipleship), 22 years of pastoral ministry and six years as the chaplain of the Montreal Alouettes professional football team.

In 2007, “the gates of hell” unleashed a serious of attacks on the Kraemer’s marriage and they plummeted to the brink of divorce. In the summer of 2008, during a week of intensive counselling with Larry & Lorrie Russell at the SHM Retreat Center in Ontario, Canada, God completely healed, restored and transformed their marriage. Upon returning home, they immediately began to share the amazing story of the miracle of  the “resurrection of their marriage” to individuals and groups in their entourage…and God used their story to touch, encourage and heal marriages around them.

The opportunities continued to increase so dramatically that they resigned from their pastoral position in the fall of 2010 in order to dedicate themselves to a full-time ministry of speaking (prevention) and counselling (crisis intervention) to help couples. Today, they speak and teach together at conferences, Bible Camps, retreats, banquets and Bible Schools in both English and French, sharing with thousands of people the tools that can help them experience a healthy and flourishing marriage. Their honesty, practicality and humor make them easy to listen to and the wisdom of their teaching is hard to forget.

Gerry and Kathy reside in Terrebonne, Quebec and they are the parents of three young adults:  Timothy, Jessica and Rebecca. In their spare time they enjoy golf, tennis, traveling and spoiling their grandchildren both in Canada and the USA!

CONCLUSION

Wow! What a big blessing amidst the Covid curse. Oh! And today happens to be U.S. Thanksgiving. Happy Thanksgiving!

How to Eat an Elephant

Lions in Training (LIT) track is teaching cubs how to eat an elephant

“The world has entered an era of the most profound and challenging change in human history. Most of our children are not prepared, and we know it. Parents around the world see the change and know that the traditional three R’s–reading, writing, and arithmetic–are necessary; but not enough. Their children need to become far more responsible, creative, and tolerant of differences. They need to increase their ability to think for themselves, take initiative, get along with others, and solve problems. Business leaders are not finding people whose skills and character match the demands of today’s global economy, including strong communication, teamwork, analytical, technology, and organizational skills. They need young people who are self-motivated, creative, and have a strong work ethic. How will we bridge this ever-widening gap?” (Leader in Me blurb)

In my previous blog, I highlighted the current global leadership crisis epitomized by the likes of U.S. president Donald Trump. Yet even over a decade ago, leadership gurus like Stephen R. Covey (of The 7 Habits of Highly Effective People fame) uttered the above words, speaking of an era of challenge our children are unprepared for. The present leadership crisis has been brewing for a long time. If we do nothing about it, we’ll be setting our world back generations, and for generations to come. So how in the world are we going about it, growing leaders from childhood? I’m glad you asked.

THE ROLE OF LIT

Perbi Cubs Library Service through their book collection, activities and Lions Inspire Cubs programs inspire and empower children to be ready for leadership and impact. The Lions Inspire Cubs program has featured Lions (Leaders making impact in society) like Dr. Ahitey Trebi-Ollenu, a Robotics engineer at NASA.

The first of seven ‘Lions Inpire Cubs’ held by Perbi Cubs editions so far

The final element of this attempt at raising young, holistic leaders is the newly-launched Lions in Training (LIT) track which results in medallion awards for Cubs. As a firm, YAW PERBI is working with Perbi Cubs  from the  grassroots with children at home and in school. We consult for Perbi Cubs, providing the theoretical basis and praxiological framework, breaking down high level leadership concepts into small bits to deliver leadership development to 7-14 year-olds. After all as huge as it is, even an elephant can be eat. But how do you eat an elephant? Bit by bit.

ROLE OF PARENTS IN LIT 

I have often said that, “Charity begins at home, so does leadership.” Parents are not only the primary caregivers of children but their primary leadership coaches as well. Of a truth, “the hand that rocks the cradle rules the world.” So together with parents, every quarter we focus on three core areas that when gotten right will have a significant change/impact in the lives and leadership of these Cubs. Every Thursday, parents receive an email to evaluate how the child did that week as leader. These three core areas of evaluation focus on various everyday practical actions and inactions of the Cubs at home and in school.

LEADERSHIP BADGE

So after digesting tonnes of leadership articles and books and studying global leadership even at the graduate level, I have come to the conclusion that although there are over 360 documented definitions of leadership, leadership is basically responsibility, service and influence. The easiest way for a child to understand a ‘big word’ like responsiblity is response-ability.

This diagram (above) may seem simple but it is one of those things referred to as simplicity at the far end of complexity. It looks deceptively simple but has come through after a lot of complex thinking processes.

ON YOUR MARKS…

So for this quarter, this is how the children are being observed, encouraged and evaluated as Leaders in Training (LIT) in practical terms:

A. Responsibility is response-ability: 

1. Cub chooses to do the right thing without prompting.
2. Cub is able to take charge of getting their school work done.
3. Cub does not blame others for their circumstances.

B. Service is being of use to others:

1. Cub is helpful at home and school.
2. Cub willingly does their chores.
3. Cub does not boss other people around.
4. Cub uses their talents/gifts to help others or make their lives better.

C. Influence is producing effects on others:

1. Cub exerts positive peer pressure.
2. Cub affects the actions, behavior or opinions of siblings and friends in a good way.
3. Cub sounds convincing in expressing their opinion.

CUBS CAN EAT ELEPHANTS

“So how do you eat an elephant?” my father would ask our little selves when we were just waist-high and get us head-scratching. If such a complex phenomenon like photosynthesis can be taught at the PhD level but also broken down so simply and taught at nursery (pun intended), then leadership can too. So even lion cubs can eat elephants. How? Little by little, bit by bit, one bite at a time.

His Hair and Our Beards: Trump, a Global Leadership Crisis and our Children

President Trump propping up a book that could flip his life and leadership if he would read and apply it. Same is true for us all! (Photo credit: The New Yorker)

“Stopping Trump is a short-term solution. The long-term solution, and it will be more difficult, is fixing the educational system that has created so many people ignorant enough to vote for Trump.” (Andy Borowitz, a satirist)

Let me begin with a disclaimer: I do not subscribe to the notion that everyone who voted for Trump is ignorant. That would be an unfair characterization. Politics is more nuanced than that. I say there are at least 3 Ps that go into one’s choice, none of which is perfect in any political party and hardly are all three aligned with what is Biblical: the PERSON (as in flag bearer), the PARTY and the POLICIES.

Having said that, how did the most powerful nation in the world end up with such a leadership crisis? I’m not just talking about the nail-biting U.S. electoral college vote count last week and the current situation where a winner has been projected but the incumbent hasn’t gathered what it takes to concede and congratulate. I speak of four years ago when America had to choose between two wannabe leaders of the free world both of whom the electorate had serious reservations about! America was caught between the red devil and the deep blue sea.

And the last four years have portrayed nearly everything I’ve been taught that leadership is NOT exhibited by the man in the White House. Is it competence in inspiring confidence about the Coronavirus pandemic and quenching it or a character of what is good and right and true or care and respect for ‘the other’? Competence, character and care constitute the DNA of leadership. Of course Trump did do some good things. I have even admired his non-political-correctness and tough skin in forging ahead buoyed by the courage of his convictions (no matter how misinformed I think they might be sometimes). By and large, however, I have had to repeatedly tell my children too many things about Trump that leadership is NOT.

THE VAN JONES MOMENT

When I saw Van Jones weep on television that as a parent the defeat of Trump and the elevation of Biden is a testament to the fact that character matters in life and leadership, I very much identified with that. Character matters. Truth matters. Decency matters. And one would think the white evangelical church in America would know better than a journalist.

If the one country that has produced the most world-impacting heads of states, Nobel laureates (390 of them; the UK which is next is at 135), stellar entertainers and astounding professional athletes could face such a gaping leadership crisis then the rest of the world had better watch out. In my Twi language from Ghana, there is a saying that when you see your neighbor’s beard on fire, you had better quickly fetch a bucket of water and place it beside yours (well, hopefully after you’ve helped him doust his!)

OF SHITTY STORIES & SHIT HOLE  COUNTRIES

The S word is one that isn’t in my vocabulary. Permit me to get into the gutters in this little stretch so we both appreciate the abyss leadership sunk into these last four years. When Trump was elected I was hopeful. My family’s explanation to a United States border agent that we were crossing over from Canada to upstate New York to check on our investment property had been described by this kid in the border cage as “Such a Shitty Story.” When I wrote about that in January 2017, I was hopeful that a Trump presidency would catalyze the noble dreams Martin Luther King Jnr. had for his four little children (and my six) and not turn into the nightmare many feared. The latter has happened. Blacks still can’t breathe in 2020, George Floyd’s slow slaughter being the epitome of that.

As one born and raised in Africa I have long experienced firsthand that “everything rises and falls on leadership.” Whether as a young medical doctor in Ghana seeing patients die who shouldn’t have or as a United Nations peacekeeping soldier in Cote d’Ivoire beholding with my own naked eyes the ravages of war, there is no other one word that summarizes all that’s wrong with my continent as ‘leadership.’ The sad socioeconomic state in the midst of abundance earned us the disparaging title of “Shit hole countries” by President Donald Trump who ironically has gone ahead to look, sound and act in the very manner people who have misled, unled, disled Africa have.

START EARLY

Leadership is a sacred trust. Twenty years ago I was so concerned that leadership knowledge and mindset, character and skills be acquired early that I co-founded The HuD Group to intervene at the youth level and change the African narrative. Nearly 20 years later I am still convinced that leadership development and training must start early but even earlier: with children. And it begins by calling them “cubs” who will grow into lions and not “kids” who will grow into billy goats gruff (or the trolls in that fairy tale, for that matter LOL).

While at my executive education company that bears my name, YAW PERBI, we’re intervening at the C-Level, Perbi Cubs Library Services is beginning from the very roots: with children and from our homes and schools. I’ll tell you why we launched the Lions In Training (LIT) Track at Perbi Cubs only a couple of weeks ago (although we’ve been dreaming about this for a long long time).

October 31st Zoom launch of Lions in Training (Track) at Perbi Cubs

WHY LIT?

LIT is the collective attempt of Perbi Cubs and parents who are preparing the next generation to meet the great challenges and opportunities of the twenty-first century and thrive! The LIT track is to help groom our Cubs into holistic Leaders (Lions). The Perbi Cubs reading community knows that the future of our reading Cubs is promising because of the world of opportunities opened to them every day as they open books to read. For sure, readers are leaders.

Reading, however, is necessary but not sufficient.In this light, Perbi Cubs desires to partner parents to nurture Cubs in relevant soft skills that will take them places and form them into young well-rounded leaders of great impact. Research shows that a leader is developed over the entire course of their life: from womb to tomb. It is never too late to start teaching, learning and applying leadership skills to everyday life.

Next, I’ll show you HOW we’re going about it. For now remember, Trump’s orange hair is on fire; we all had better get a bucketload of godly, effectual leadership to sit by our beards!

*NB: YAW PERBI serves as consultant, coach and trainer for Perbi Cubs and is not involved in the day to day management of this groundbreaking social enterprise. If you require YAW PERBI’s assistance in executive coaching, management consulting or leadership training reach out to yawperbi@gmail.com.

Here’s how to love, for real.

Love is an attitude (head), affect (heart), and action (hands). Here’s a way to get a handle of it, literally!

This CTR tool will revolutionize your relationships!

“LOVE” might very well get the vote for the most used and abused word, ever! It’s a good thing that languages like Spanish and Greek help a little by having different words to mean different kinds of love, from a ‘strong like’ to ‘brotherly/sisterly love’ to ‘unconditional love’ to sheer ‘eros.’

If truth be told though, the hardest part about love isn’t so much understanding it; it is showing it. I have a mentor who likes to say that the biggest gap in the world is the gap between knowing and doing. But sometimes we just don’t know how.

The Community Temperature Reading (CTR) by my mentors Pete and Geri Scazzero (an adaption of Virginia Satir’s work) has helped me practically love my spouse, children, friends and team members much better and I suspect might be of use to you too.

1. APPRECIATIONS | “I appreciate…”

Call it thanksgiving or praise, even God loves to be appreciated! I suspected having created us in His image and likeness makes us love being appreciated as well. Learn to say, “I appreciate…” eg. “I appreciate washing the dishes last night when I was too tired to.” Like me, some people, cultures and families are very stingy with appreciations. I tend to verbally appreciate only, almost exclusively, extremely high performance but I’m learning to be much more generous in saying, “I appreciate…”

You may have come across Dr. John Gottman, “the guy that can predict divorce with over 90% accuracy.” According to him, for every one negative feeling or interaction between partners, there must be five positive feelings or interactions. How is your appreciation:criticism ratio? The last I checked, I didn’t like my ratio with my children. I’m working on that.

2. PUZZLES | “I am puzzled…”

My most frequent exercise is “jumping to conclusions,” especially in situations in which I have little information yet strong opinions and a big mouth. And it doesn’t help at all that my ‘high D’ personality makes me unafraid to confront people and situations! I often come across as judgemental, even when I have the best of intentions.

I’ve learnt that “puzzle is a loving word.” Now instead of being super upset and angrily asking one of my staff, “Why didn’t you reply my email?” (with all sorts of assumptions lurking) I’m learning to rather say something like, “I’m puzzled as to why you didn’t reply my email.”

Peter and Geri Scazzero share in their Emotionally Healthy Relationships course, “instead of thinking, No one washed the dishes last night. I live with a bunch of slobs! you can say, “I’m puzzled as to why you left your dirty dishes in the sink last night.”” Try it. You can appreciate me later.

3. COMPLAINTS WITH POSSIBLE SOLUTIONS | “I notice… and I prefer…”

If you adopted this one, I would feel really loved as my personality cannot stand whining but loves solutions. No doubt, as long as we are imperfect humans in a broken world we will all have concerns and complaints. Many of us tend to suffer in silence though on one hand or unproductively complain about everything without taking responsibility for anything, not even suggestions for improvement.

The panacea to this, how to love well when there are things you don’t dig, is to use the words: “I notice… and I prefer…” eg. “I notice our clinical meetings start late, and I prefer we start at the agreed upon time.” This gives voice, a respectful voice, but also gives the other ears to hear, especially coming with a clearly stated alternative. Even if the ‘possible solution’ preferred is merely the opposite of the complaint, like in the example above, verbalizing it as an alternate proposal will be taken better. Give it a try.

4. NEW INFO | “My new information is…”

True, “love does not keep a record of wrongs;” but true love keeps news up to date. I wise man once told me, “It isn’t distance that keeps us apart; it is silence.” If you know me well as a public speaker and prolific writer you might find it hard to believe this but I tend not to be as communicative at home as I am in public. The CTR tool has given me a reason to consciously say, “My new information is…” It could be about an event, decision, appointment, achievement, opportunity, activity, whatever! As the Scazzeros put it, “relationships can only grow when people know what is happening in each other’s lives, both the trivial as well as the important.”

5. HOPES AND WISHES | “I hope…”

I found out rather late in my marriage how much Anyele feels loved when we verbalize our hopes, dreams and plans for the future. No wonder!, for “hopes and wishes offer windows into our unique souls, revealing significant parts of who we are” (Pete & Geri Scazzero). eg. “I hope we can get to visit the Caribbean next year.”

“LOVE ME THIS WAY”

The people in our lives are crying out, “this is how I want to feel loved, would you please love me this this way?” If we all regularly practised any of these five skills the people in our lives would feel loved; if we did more than one often they would feel much loved; if we made a habit of all five they surely would feel very much loved. Don’t just say you love somebody; don’t just feel the feeling, do it these five ways! If you didn’t know how, now you do!

Post Script | Great Commandment vrs. Great Commission

For those who are Christ followers, it may be worth noting that the Great Commandment (to love God with your all and love your neighbour as yourself) comes before the Great Commission (to make disciples) in sequence and in rank (Jesus said the greatest command is love). Besides, the Great Commission includes teaching the Great Commandment if we are to teach folks to do everything Christ commanded. The first of the fruit of the Spirit is love. Remember God Himself is love. “And now these three remain: faith, hope and love. But the greatest of these is love.” There’s no way getting round love as a Christ follower.

One curious thing about the Great Commission is how many of us have read it to mean that making disciples of Jesus is by teaching them stuff that Jesus commanded. Meanwhile, a careful and slow re-reading of the text shows the essence is to train or teach people how to obey the stuff Jesus commands. Jesus said “teach them to obey everything I have commanded you” not just “teach them everything I have commanded you.” No wonder there are so many Christians who know ‘everything’ but do nearly nothing the Scriptures say! This understanding of the Great Commission has made a world of difference to me and those I walk/work with. The Community Temperature Reading (CTR) tool above, teaches you how to obey the command to love. Try it!

Not right or wrong; just different.

Martha must’ve been meticulous to a fault.

As Jesus and his disciples were on their way, he came to a village where a woman named Martha opened her home to him. She had a sister called Mary, who sat at the Lord’s feet listening to what he said. But Martha was distracted by all the preparations that had to be made. She came to him and asked, “Lord, don’t you care that my sister has left me to do the work by myself? Tell her to help me!”

“Martha, Martha,” the Lord answered, “you are worried and upset about many things, but few things are needed—or indeed only one. Mary has chosen what is better, and it will not be taken away from her.” (Luke 10:38-42)

VERTICAL AND HORIZONTAL RELATIONSHIP DYNAMICS

Of course the usual point drawn from the Mary and Martha anecdote is importance of “slowing down for loving union with Jesus,” “being with Jesus rather than doing for Jesus” et. And that is all true. In fact, I have a mentor who suspects that even “if Martha were to sit at the feet of Jesus, she would still be distracted by everything on her mind. Her inner person is touchy, irritable, and anxious” (Peter Scazzero). Granted, this account is about our vertical relationship with God (spirituality) but what about the possibility that these two sisters were wired differently in relating to people (horizontally)?

MARY IS A PEOPLE PERSON; MARTHA IS A PROJECT PERSON

I just finished re-reading the story of Mary and Martha and couldn’t help noticing that these sisters of Lazarus must’ve had very different personalities. Before we assume Mary was spiritual just because she sat at the feet of Jesus listening to him or that Martha was unspiritual just because she was running around choring and checklisting, think again: both were friends of Jesus. They had invited Jesus into their home (if you like, even into their hearts) to sup with them. They were both spiritually connected, so-to-speak.

Martha most likely was a high D or high C, highly task-oriented; while Mary in all probability was a high I or high S, highly people-oriented. Personally, knowing that people are wired differently from me, personality-wise, has ‘cut my sinning in half,’ in the sense that many things I’ve wrongly judged in people as a moral, ethical or even spiritual issue have now proven to be just different, not a matter of right or wrong.

My mentor asked, “in what way(s) did your to-do list, distractibility, or perfectionism keep you from loving and enjoying Jesus or the people around you?” That is is when I noticed I hardly keep in mind that time for tasks often means no time for people (or Jesus for that matter). “Opportunity cost,’ that’s what the economists like my dear wife call it. I’m finding that I need to set fixed goals and fixed hours for tasks and whack them like Martha, so I’m also able to make quality time for people with the rest of my time (not necessarily ‘surplus’ time), to be fully present with Jesus and with people, like Mary.

In fact, often über project-oriented people have to set making time for relationships as a task in order to make it happen. Meanwhile someone needs to tell people-oriented people to also get some work done!

DISCOVER YOUR DISC

Scottish Olympic medalist Eric Liddell said, “I believe God made me for a purpose, but he also made me fast. And when I run I feel His pleasure.” People-oriented and project-oriented folks can both bring God pleasure; they both can impact people for good. Both their being and their doing can please God and bless people.

Everyone reading this has done the DISC personality assessment, I hope. If you haven’t, may I suggest it’s one of the first steps in knowing yourself better so you can have healthier relationships and deeper fulfillment leading a life of significance–and all the while just being yourself. If you need to take it, drop me a note ASAP (yawperbi@gmail.com).