What #FixTheCountry and #FixYourself Both Got Wrong
Earlier this year, my homeland Ghana was in the news again, trending on social media for all the wrong reasons. Citizens were tired of apparently failed campaign promises and mounting socioeconomic challenges from illegal mining destroying our ecology to pot holes, no, man holes, in our streets. All of these complaints were bundled together in a #FixTheCountry campaign that made a dent in Twittersphere. Some ill-advised government sympathizers then began a #FixYourself counter-tweet, which only added insult to injury. A much more compassionate and smarter response, which might’ve calmed nerves, would’ve been #LetUsFixItTogether but be that as it may, as a student of leadership let me show you how both sides got it wrong in the first place.
LEADER DEFINED
There are officially over 360 definitions of leadership. The simplest yet most profound one that makes the point I seek is this: a leader is a Person who influences People to achieve a shared noble Purpose. Although there are three ‘P’ players in this equation, the tendency for most, and not just Ghanaians, is to focus on the third ‘P’ (Purpose), in this case the country that needs fixing. That makes sense because it is often what pinches and the thing we would’ve been sweet-talked about during the animated political campaigning prior to elections. So the citizenry said #FixThePurpose and what some government functionaries did was to then shift what needed fixing to the second ‘P,’ the people i.e. #FixThePeople.
As I prepared to speak to alumni of the Central Leadership Programme a couple of weeks ago on ‘The Impact a Transformed Leader Can Make‘ it dawned upon me heavily that while both sides of the hashtags might bee sincere, they are both sincerely wrong. The most important ‘P’ that fixes the other two ‘Ps’ is the Person of a leader! We can cry #FixTheCountry all year long and hear a minor counter-chorus of #FixYourself all year round but until the primary hashtag and passionate focus becomes #FixTheLeaders, it’s all a waste of time, energy and a whole lot of other scarce resources!
PRINCIPLES AT WORK
You might not like what I’m saying, or even not believe in it, but the thing with principles is that they are timeless, universal truths that don’t care a hoot what you and I value. As the famous director of the 1956 epic movie The Ten Commandments said, we cannot break commandments, we can only break ourselves against them. Until our leaders are transformed, the people will not be transformed, neither will the situations that need transformation. In other words, until and unless the leaders are fixed, the people will not be fixed and the problems will not be fixed. It doesn’t matter how sincere and passionate we are about the latter two, we would ironically only be breaking ourselves against leadership principles, rather than fixing anything.
In transformational leadership, the following principles hold true:
Principle #1: Transformational Leaders are transformed first, then their community (from family to town/city to district to region to country and continent)
Principle #2: The Person (of a Leader) gets fixed first, then the People, before the Purpose
Principle #3: Only deeply transformed leaders can deeply transform society.
PORTRAITS OF THE POINT
In my talk, I shared examples of the impact transformed leaders have had on society, irrespective of the era, whether 2,000 years ago like Zacchaeus, 200 years ago like William Wilberforce or barely 20 years ago like Nelson Mandela. When Zacchaeus, the short and filthy rich chief tax collector, encountered the rabbi Jesus Christ, he was transformed. That’s what led to his unforced famous declaration: “Look, Lord! Here and now I give half of my possessions to the poor, and if I have cheated anybody out of anything, I will pay back four times the amount.”
What do you suppose was Zacchaeus’ impact as a transformed tax leader (say, as the head of the Ghana Revenue Authority)? If every African politician since 1957 said and did similarly, not only will we hardly have the poor amongst us, our socioeconomic indicators will drastically improve overnight as Swiss banks and vaults are emptied swiftly! That’s the impact a transformed leader (#FixedLeader) can make in transforming a people and a context. This brings to the freedom two more faith-based transformational principles: #4 No one can truly encounter the transformational Jesus and not be transformed and #5 No one can be truly transformed by the transformational Jesus and not transform society.
These principles are again exhibited in the modern story of William Wilberforce and the contemporary biography of Nelson Mandela. You might want to check out the video of the said talk to appreciate how the transformative societal impact of both, also came from the fountain of their personal transformation as leaders. For Mandela, see the quote below that summarizes well his transformation and transformative leadership:
Former South African President Thabo Mbeki, who stepped into the big shoes of Mandela, makes the point for me about fixing leaders first to get the product in society we want in this video. He challenges incumbent African presidents as follows: for whatever kind of Africa we want, the question is, “what sort of leadership do you produce to get that kind of result?”
It’s easy to be impressed by Wilberforce’s purpose, which he influenced thousands to share in: ““God almighty has set before me two great objects: the abolition of the slave trade and the reformation of manners.” But what you might not know is that his wasn’t always a noble story. Although young and gifted, his biographer Eric Metaxas wondered, “But to what would he rise? For beyond making it to Parliament and succeeding there …he had no dreams. He was ambitious and he was talented, but he was also directionless.” Years later Wilberforce himself remarked, “The first years I was in Parliament I did nothing—nothing to any purpose. My own distinction was my darling object.” What changed everything and began a life-long pursuit of the abolition of the slave trade and emancipation was how all that pre-occupation with himself, his status and ‘success’ began to change in 1784 (at 25) when he started to explore the religious faith of his youth. Again, the transformed Person he became, influenced a People to transform, and together they transformed and reformed the world!
CONCLUSION
Citizens are powerful. “Power to the people,” was the mantra in the revolutionary days of the 1980s in Ghana. I was a only a lad but I still remember. And it is true. But leadership is incredibly important, as everything rises and falls on it. True, citizens (People) can use their thumbs to vote leaders (Persons) in and out of office and press their demands on them. True, citizens can campaign ad nauseam about the plights and dreams (Purpose) that matter. All I’m asking is that if principles are true and cannot be broken, then our strongest and loudest campaign should be #FixTheLeaders. If we do, the people will be fixed (#FixYourself) and so will the country (#FixTheCountry). There’s no other way around this. If we do not go this route, come 100 years from now, those two #FixTheCountry and #FixYourself hashtags will still be trending. We would only have have successfully recycled unfixed leaders of fixed colours every four years while the country itself remains unfixed. Leaders must fix themselves first, then serve and influence the people to be fixed and together, fix the country.
PS.
As someone with an advanced degree in leadership and being a leadership practitioner across various industries and on every continent, I do reckon that this issue is nuanced. It takes an entire ‘leadership ecosystem’ and multi-dimensional, multi-directional processes. Yes, I agree there has to be 360 degree leadership. We can play around with all the possible permutations there are but we fool ourselves without this primary transformed/transformational leader —> transforming people —> transformed society piece. It is akin to what will be referred to in Chemistry as ‘the rate determining step.’ If that (#FixTheLeaders) doesn’t happen and in ample time and measure, we will still be arguing about #FixTheCountry and #FixYourself 100 years hence. We’re in a fix (pun intended).
“Can You Go Beyond High Performance?”
“Can you go beyond high performance?” That’s a penetrating question Jason Jaggard, founder and CEO of the executive coaching firm Novus Global, asks in his powerful and popular article that bears that title. My good friend and StrengthsFinder coach, Dan Leffelaar, who is COO and partner at Novus Global, had exposed me to the company after he joined. Later he would introduce me to one of their very competent coaches, Joseph Thompson. It was Joseph who then drew my attention to this article even before we would have our first formal coaching session. By the way, I’ve said it before and it’s worth repeating, never hire a coach who doesn’t have a coach!
DIFFERENTIATION–OR WHATEVER YOU CALL IT
It is not uncommon for managers to categorize workers in the marketplace into three: low performers, performers and high performers. Over a decade ago, I remember reading about this idea from long time General Electric CEO Jack Welch’s book Winning. He called it differentiation, separating the sheep from the goats. According to Jack, differentiation is a process that requires managers to assess their employees and separate them into three categories in terms of top performance: top 20 percent, middle 70, and bottom 10. Then—and this is key—it requires managers to act on that distinction.
Whatever different percentages one uses to divide the three levels (and some just use the Pareto principle to divide the top 20% from the remaining 80%), the questions the people in each band ask themselves that result in their kind of performance are intriguing:
- Low Performers–“What is the least we can do to get by–and not get caught?”
- Performers–“How can we be good at our job?”
- High Performers–“How can we be the best?”
Often the morale of the story is “be the best,” be a high performer. Or, in the precious words of my dad’s alma mater (in Latin), Vel primus vel cum primis. To wit: either the first or with the first. But that is precisely the problem. High performers typically stop growing because they feel (or are made to feel) they are the best, or among the best, and have hit their peak when that is far from the truth! That’s the challenge of comparing ourselves to others instead of to our own potential. Don’t forget the saying that “in the land of the blind, the one-eyed man is king.” What is high performance about one eye just because everyone else you’re compared with is blind?
In fact, not only does Jason point out two common mistakes of high performers here but Novus Global as a practice firmly believes “attracting and retaining high-performers is a mistake and doing so creates a predictable set of problems.” You probably have met a lot of high performers who are still unhappy. Barring greed and envy, could Abraham Maslow’s observation be the cause? “If you plan on being anything less than you are capable of being, you will probably be unhappy all the days of your life.”
META-PERFORMANCE
So “can one go beyond high performance?” remains the question. “What comes after high performance?” I’m glad you asked. “If your team doesn’t have a clear and compelling answer to the question “What comes after high performance?” then you absolutely have an unnecessary cap on the possibilities of your leadership and the impact of your organization,” says Jason. The answer lies in a word he’s coined: meta-performance. And this is “meta” is not like “meta-data” but “meta” as in “metamorphosis,” like a caterpillar transforming into a butterfly. A meta-performer isn’t committed to being the best (“how dull,” Jason says)… a meta-performer is committed to constantly exploring capabilities.
Unlike “What is the least we can do to get by–and not get caught?” (Low Performers), “How can we be good at our job?” (Performers) or “How can we be the best?” (High Performers), Meta-Performers ask themselves, “What are we capable of?” That is a potent question in and of itself, but to process that with a competent and caring coach is even more powerful!
I often say to people, I may not have been the best of medical students (I was a low performer) but I was a very good doctor (high performer). But as good a doctor as I was, the question of what I was capable of sent me on a totally different trajectory from my peers, from authoring books and motivational speaking through military experience and peacekeeping with the United Nations, to pastoring, restarting life as a Canadian immigrant and becoming CEO of a number of non-medicine related ventures, some with a budget of a few million dollars.
Meta-performance is akin to what my mentor John C. Maxwell calls The Law of the Rubber Band: Growth Stops When You Lose the Tension Between Where You are and Where You Could Be. The meta-performance life happens somewhere between feeling ‘just right,’ taut enough to be best at tying things up, to tearing up because we fail to embrace our God-given limits. Often times, we are poor judgers of thse book ends, and having a discerning coach to assist on this journey is vital.
“IMPOSSIBLE” ACCORDING TO WHO?
In what area(s) of your life have you lost your stretch and settled? Create some specific means for stretching in these areas of your life. Go back to your 2021 goals and ensure they’re not only S.M.A.R.T. but that they also STRETCH. Remember, “Only a mediocre person is always at his best,” saysW. Somerset Maugham, putting things in a way that hits home, hard. “Ouch,” says the best performers.
Walt Disney used to say, “It’s kind of fun to do the impossible.” I know the feeling, a little bit. Nelson Mandela was right: “It always seems impossible until it’s done.” I find it not only a powerful meta-performance question to ask “What am I capable of?” but also in line with that to inquire, “What sort of person must I become to be capable of that?” Then with Almighty God’s help, “just do it,” do the “impossible.”
50 Shades of Coaching
Here is a list of about 50 kinds of coaching:
❖ Academic Coaching: Helping One Achieve Academic Excellence
❖ ADD/ADHD Coaching: To Understand the Most Common Learning Disorder – Attention Deficit Disorder / Attention Deficit Hyperactivity Disorder
❖ Alternative Lifestyle Coaching: To Get You Motivated, Strengthen Your Commitment and Re-align Your Goals
❖ Athlete Coaching: To Help Athletes Live a Balanced Life, Both Personally and Professionally
❖ Assessment Coaching: Walking Through Behavioral, Personality and Other Assessments Like the DISC
❖ Bereavement Coaching: Walking Through Painful Events with a Like Mind
❖ Business Coaching: Your Way to Business Success
❖ Career Coaching: Your Way to Fulfilling Your Financial Dreams
❖ Christian Life Coaching: Your Way to Emotional Maturity and Spiritual Fruitfulness
❖ College Entrance Coaching: Helping You Attend the School of your Dreams
❖ Communication Coaching: Opening Up the Link Between People
❖ Conflict Coaching: Working One on One to Achieve Balance
❖ Co-Parenting Coaching: Helping Divorced Parents Create a Positive, Workable Parenting Relationship
❖ Couples Coaching: Improving Communication Between Partners
❖ Creativity Coaching: Creative Struggle is Integral to the Life of the Artist
❖ Divine Purpose Coaching: To Re-Identify and Connect with One’s Centre
❖ Divorce Coaching: Helping People Transition to a New Life
❖ End of Life Coaching: Helping Those Left Behind
❖ Entrepreneur Coaching: For More Than Starting up a New Business
❖ Ethics Coaching: Living with Authenticity
❖ Executive Coaching: Moving the C-Suite On an Up to Take Your Team to the Next Level
❖ Family Coaching: Helping Families Work Through Difficult Issues
❖ Health and Wellness Coaching: Focusing on the Whole Being
❖ Holistic Health Coaching: Finding the Light at the End of the Tunnel and Balancing the Mind, Body and Spirit
❖ Laughter Coaching: To Bring More Lightness and Freedom
❖ Leadership Coaching: Putting You in the Right Direction to Chart the Course for Others
❖ Life Coaching: Your Way to Personal Success
❖ Men’s Empowerment Coaching: Helping Men Succeed with Excellence
❖ Military Transition Coaching: Helping You Adapt to Civilian Life
❖ Motivational Coaching: Helping One Achieve Personal Excellence
❖ Nature Coaching: Helping to Become One with Nature
❖ New Age Coaching: Self-help and New Thought Modalities
❖ Organizational Coaching: Clearing the Way to Clarity and Direction
❖ Parenting Coaching: Helping Parents Communicate and Understand their Children
❖ Pastoral Coaching: Coming Alongside Shepherds of God’s People
❖ Peer Coaching: Coaches Coaching Coaches
❖ Personal Development Coaching: Centers Around the Aspects of One’s Personal life
❖ Personal Finance Coaching: Your Way to Financial Freedom
❖ Physician Coaching: Helping Physicians Find a New Journey
❖ Recovery Coaching: Your Way to Recovering with Success
❖ Relationship Coaching: Building Personal and Professional Relationships
❖ Retirement Coaching: Transitioning to a New Life Stage
❖ Sales Coaching: Your Way to Increased Success and Profitability
❖ Self-Esteem Coaching: Helping People with Feelings of Value and Worth
❖ Singles Coaching: Helping Singles Find Healthy, Loving Relationships
❖ Special Needs Coaching: Helping Disabled Families and Individuals
❖ Spiritual Coaching: Helping People to Connect to the Divine
❖ Stress Management Coaching: Helping People Identify and Reduce Stress
❖ Success Coaching: Your Pathway to Personal and Professional Success
❖ Transitional Coaching: Helping People Through Big Life Changes
❖ Transpersonal Coaching: Finding Your Greatest Potential
❖ Weight Loss Coaching: Discovering New Healthy Lifestyles
❖ Women’s Empowerment Coaching: Encouraging Women to Embrace Their Talents
❖Youth Empowerment Coaching: Encouraging Young People to Discover and Fulfill Their Potential
This list is an adaptation of a list of 52 Life Coaching Niches Working Miracles Everyday by our coaching partner Barbara Wainright. You may go here to download a free copy of the book to discover which coaching niche is right for you!
The Little Cow
The first time I heard the story about the little cow, it was from the lips of a millionaire. Gathered in the conference room of some hotel in mid-town Montrèal, this man who had made his money from the financial services industry was urging us on to let go of our little cows, mainly JOBs (which people in his circle called “Just Over Broke”) and go chasing those dreams that will stretch us, pain us but in the end be most gratifying.
Recently, I decided to search online for the story and finally found it, author unknown. Here goes.
The Little Cow – Unkown Author
A master of Wisdom was traveling through the countryside with his apprentice when they came to a small, disheveled shack on a meagre piece of farmland. “See this poor family,” said the Master, “Go see if they will share with us their food.”
“But we have plenty,” said the apprentice.
The master said, “Do as I say.”
The obedient apprentice went to the home. The good farmer and his wife, surrounded by their seven children, came to the door. Their clothes were dirty and in tatters.
“Fair greetings,” said the apprentice, “My Master and I are sojourners and want for food. I’ve come to see if you have any to share.”
The farmer said, “We have little, but what we have we will share.” He walked away, and then returned with a small piece of cheese and a crust of bread. “I am sorry, but we don’t have much.” The apprentice did not want to take their food but did as he had been instructed. “Thank you. Your sacrifice is great.”
“Life is difficult,” the farmer said, “but we get by. And in spite of our poverty, we do have one great blessing.”
“What blessing is that?” asked the apprentice.
“We have a little cow. She provides us milk and cheese, which we eat or sell in the marketplace. It is not much but she provides enough for us to live on.”
The apprentice went back to his Master with the meagre rations and reported what he had learned about the farmer’s plight. The Master of Wisdom said, “I am pleased to hear of their generosity, but I am greatly sorrowed by their circumstance. Before we leave this place, I have one more task for you.”
“Speak, Master.”
“Return to the shack and bring back their cow.”
The apprentice did not know why, but he knew his Master to be merciful and wise, so he did as he was told. When he returned with the cow, he said to his Master, “I have done as you commanded. Now what is it that you would do with this cow?”
“See yonder cliffs? Take the cow to the highest crest and push her over.”
The apprentice was stunned. “But Master…”
“Do as I say.” The apprentice sorrowfully obeyed. When he had completed his task, the Master and his apprentice went on their way.
Over the next years, the apprentice grew in mercy and wisdom. But every time he thought back on the visit to the poor farmer’s family, he felt a pang of guilt. One day he decided to go back to the farmer and apologize for what he had done. But when he arrived at the farm, the small shack was gone.
Instead there was a large, fenced villa.
“Oh no,” he cried, “The poor family who was here was driven out by my evil deed.” Determined to learn what had become of the family, he went to the villa and pounded on its great door. A servant answered the door.
“I would like to speak to the master of the house,” the apprentice said.
“As you wish,” said the servant. A moment later a smiling, well-dressed man greeted the apprentice.
“How may I serve you?” the wealthy man asked.
“Pardon me, Sir, but could you tell me what has become of the family who once lived on this land but is no more?”
“I do not know what you speak of,” the man replied, “my family has lived on this land for three generations.”
The apprentice looked at him quizzically. “Many years ago I walked through this valley, where I met a farmer and his seven children. But they were very poor and lived in a small shack.”
“Oh,” the man said smiling, “that was my family. But my children have all grown now and have their own estates.”
The apprentice was astonished. “But you are no longer poor. What happened?”
“God works in mysterious ways,” the man said, smiling. “We had this little cow that provided us with the slimmest of necessities, enough to survive but little more. We suffered but expected no more from life. Then, one day, our little cow wandered off and fell over a cliff. We knew that we would be ruined without her, so we did everything we could to survive. Only then did we discover that we had greater power and abilities than we possibly imagined and never would have found as long as we relied on that cow. What a great blessing from Heaven to have lost our little cow.”
COW & COIN CONCLUSION
Everyone of us has a little cow that stands in the way of fulfilling our full potential. So what’s your little cow? Now imagine a little child who remains tight-fisted over a quarter, a 25-cent coin, when you are eager to give them a $100 bill you’re hiding behind you and encouraging them to ‘open up’ and ‘let go’ of the quarter to receive. They aren’t able to receive the $100 because they would rather keep the little that’s surely in hand than open their palm and risk losing the quarter, although they might very well know that what they could gain might be way better.
You probably have heard it said that often the enemy of the best is the good. What is your little coin or little cow. Let it go; kill it!
Integrity: it’s not that complicated.
One of the most sold yet least bought commodities in the leadersphere is integrity. There’s hardly a set of corporate core values one comes across without it showing up somehow. What’s even more intriguing is how mystical people make it sound and look. In fact, I’ve heard politicians throw it about in a way that’s made me wonder whether even I understood what the heck it is. But hear me good: integrity is not that complicated.
Although there are so many definitions of it, I’ll share with you one that is as simple as primary school math and then show you a simple litmus test of integrity. Integrity comes from the Latin root integritas, which means whole, complete, entire, unbroken. It’s the same word from which we get the word integer. See, I told you it’s as simple as grade school math! What are integers? Positive and negative whole numbers.
Integrity then basically means you’re whole, not divided. The opposite of that would be fractions; not whole. You’re fractionated, broken up.
What’s the litmus test I speak of? Integrity is not that complicated. How can you tell I’ve got it? How do I know you have integrity too? I don’t need a KYC (know your client) form or a testimonial from a referee or even your long list of impressive achievements. Integrity is keeping your word–not letting your word fall to the ground, not breaking your word. Integrity is being what you say you are and doing what you say you’ll do.
BEING WHAT YOU SAY YOU ARE
Let’s consider two guys, Kofi and Yaw. If Kofi says, “I lie, I deceive, I steal.” Kofi has low morality, by that particular society’s general standards of acceptable behaviour in that era. When Yaw says, “I abhor lying, I don’t deceive, I never steal,” he has high morality.
BUT, if Yaw goes on lying, deceiving and stealing then Yaw is not a person of integrity. He doesn’t keep his word. However, if Kofi goes ahead to lie, deceive and steal, although he has low morality he actually is a person of integrity (albeit in a very twisted way) because he keeps his word. He said he will do these things and he does. Integrity is being what you say you are, being what you say you will.
DOING WHAT YOU SAY YOU’LL DO
Again integrity is keeping your word, this time, by doing what you say you’ll do. I still remember the shock of a new friend I made when I showed up at her place exactly when I promised I would. She was brutally honest with me that she wasn’t expecting me to keep my word. I was hurt that he would think so lowly of the human race, more specifically the XY chromosomic Homo sapiens, and even more specifically a Christian gentleman. But you couldn’t blame here–she had experienced too many people promising and failing to deliver all too often.
Integrity is keeping your word. Of course, sometimes we give our word and due to extenuating circumstances we’re not able to keep it (we can’t control everything, especially the elements and emergencies). If you are a person of integrity, however, although you are not able to keep your word you still honour your word by reaching out in advance (preferably in advance), apologizing for not being able to and renegotiating to make things right.
My editing team for the weekly PEP Talks I do expect my videos to get to them by Sunday night each week. I had such a long day last Sunday that I realized there was no way I was going to be able to make a good video to send at the end of the day. To keep my integrity, however, I sent a note to the team saying, “Hey, it’s been a very tiring day and I wouldn’t be able to give this video my best shot. I’ll work on it tomorrow instead and send it to you.” I was unable to keep my longstanding word, but I did well to still honour it. I wish that were always true. Sometimes I’ve failed to keep my word and gone on with life as if I never gave my word in the first place. That is not integrity–not matter how much I claim to have it!
I get amazed how many people give their word with no intention whatsoever to keep it! And then there is the category of people who give their word intending to keep it but when they are unable to don’t see the big deal in still honouring their word–apologizing and redressing it. I’ve had to correct several people I work with to the point that now they not only keep their word, but if for some reason they are not able to, they now honour it by apologizing, letting me know and re-negotiating.
By the way, when we make plans and don’t keep it (even if they don’t involve anybody else), we violate our integrity. Many of us do not take our own word seriously; we don’t take ourselves seriously. I insist on 100% integrity with my coaching clients when they give their word about what they commit to doing in between our sessions.
Inasmuch as I want to keep this article to the personal level, I cannot help but take a swipe at politicians who are notorious for giving their word during political campaigns only to take office and not only fail to keep their word but sometimes even pretend they have no clue what the citizenry and civil society organizations are reminding them about and trying to hold them to account for! There is a joke about how before elections they call us “the masses.” When they win and we make our demands of them we become “them asses!” In my short lifetime, on both sides of the Atlantic, I have met very few politicians worth their salt. Politicians with integrity are almost extinct.
THE BOTTOMLINE
So integrity isn’t this highfalutin, mystical, metaphysical thing. It’s not that complicated. It is as simple as primary school math: integers. What shows you have it or not is as simple as keeping your word. Period. Nothing more, nothing less.
Another Sure Way to Destroy Your Leadership: Zero Accountability.
ONCE UPON A TIME
A number of years ago I was invited to do a keynote for one of the high profile speakers in a certain country. In our private conversations I expressed my deep concern about how an imminent divorce by another significant leader in the country was likely to have a really bad ripple effect on millions of people. In my naiveté I asked, “can’t anyone speak to him?” You know what the answer I got was? “WHO?” “WHO, Yaw, WHO?” In other words, there was no one high enough to hold this ‘big man’ accountable. Apparently, none of the ‘big names’ from around the world I felt might have the gravitas to make this man on a pedestal, rather on a precipice, answerable was worthy.
You see, this otherwise great leader had set himself up to fail by not putting in place relationships and structures to hold himself accountable and to bring him to book. Needless to say, the divorce happened and not only his family and organization but even the nation has not recovered since.
Last week I shared with you A Sure Way to Destroy Your Leadership (and Organization). Well, today I would want to share another sure way to destroy your leadership: not making yourself accountable. My favourite synonym for accountability is answerability. In the sad story I just shared, you could say there was no answer to the question of this big man’s answerability.
TODAY & TOMORROW, PERSONALLY & ORGANIZATIONALLY
Over the last few weeks, there have been significant allegations made against the leadership of a major church denomination originating from Ghana. Everyone I know who I thought was close enough to the denominational head has said to me, “No, I’m not.” The obvious ones, whether by family relation or organizational chart, who are positionally supposed to be in the inner circle are allegedly asking those pushing for a response and/or reform to “PRAY TO GOD TO SPEAK TO THE MAN because he is only accountable to God—no one else can counsel him, let alone question him!” WOW!
Not planning to be accountable is PLANNING TO FAIL—invariably you will, it’s just a matter of time. And principles are not respecter of persons. A survey of about 400 leaders who had all morally failed over a two-year period revealed that none of them had accountable relationships.
So organizationally, do not take lightly the power of a governance board. If you don’t have one, set it up—not a kangaroo board (for the show), a real one. Only last week the accountant of the Canadian charity I’ve been leading as president/CEO for the last eight years called me about a decision I had made to launch a very innovative fund, something that hadn’t been done in the organization’s nearly 40 years of existence. In her opinion this needed board clearance; I did not think that was relevant. Instead of trying to bulldoze my way as CEO and to remove every shadow of doubt, I immediately sent an email to the board chair and entire board presenting the issue to them and requesting a board vote electronically. Within a few hours, it was done. Imagine I had no accountability?
I even heard of a pastor whose church offerings are sent to his house after church. Only God knows the difference between what is taken to his house and how much ends up in the bank, if it ends up at the bank at all!
So organizationally, have a functioning governance board, but personally also, have an accountability partner. In fact, I have a friend who has a personal board which I am privileged to serve on, checking on him each quarter. My best friend of about 30 years is my accountability partner. Franklin was my best man is happens to be my brother-in-law as well. We meet monthly to keep each other accountable—we call it ‘FFF’, First Friday at Five.
The other day, our accountability time fell at a time when I was scheduled to fly out of the São Paulo-Guarulhos International Airport in Brazil. I remember so clearly the exact corner of the huge airport I was seated during that conversation because I recall the shock of my life I experienced, hearing from him. As it turned out, a very prominent member of the music industry had reported to him (Frank is an accomplished musician in addition to his I.T. career) that I was going after a married friend of his in the United Kingdom. I was like “WHAAAT?!” But Frank’s response flabbergasted me even more. He was laughing. Laughing! He laughed and informed me that he emphatically told the person that he must have the wrong guy because if it was really Yaw, he (Frank) would have already been voluntarily told by me! Wow!
Of course the allegation wasn’t true, but more importantly I had such a renewed sense of hope in the art and science of accountability and was energized even more to be 100% vulnerable and transparent with my accountability friend.
SWINDOLL’S ACCOUNTABILITY QUESTIONS
Everyone needs accountability about everything but particularly when it comes to the more common temptations of money, sex, power. In his book, The Body, Chuck Colson (who was imprisoned for his involvement in the Nixon Watergate scandal) lists these seven accountability questions used by Chuck Swindoll:
1. Have you been with a woman [any gender, really!] anywhere this past week that might be seen as compromising?
2. Have any of your financial dealings lacked integrity?
3. Have you exposed yourself to any sexually explicit material?
4. Have you spent adequate time in Bible study and prayer?
5. Have you given priority time to your family?
6. Have you fulfilled the mandates of your calling?
7. Have you just lied to me?
Church Smart Resources have compiled a comprehensive list of a number of accountability questions from different sources, including John Wesley. You may access it here.
“ACCOUNTABILITY” IS A LOVING WORD
I pity people married to unaccountable spouses. I have warned my emerging leaders: Don’t marry people who have no accountable relationships. You’re as good as dead if you do. Friends, we’ve got to have a paradigm shift and consider “accountability” as a loving word. It will save you and me many sorrows and preserve our lives and leadership. It might sound ridiculous to you if I told you I knew someone planning to fail. But I tell you, not having intentional accountability is invariably planning to fail, destroying your life and leadership. And guess what? Invariably, it happens. No matter how ‘big’ you are.
Family Foundations No One Lays Yet Everyone Needs
One of the most stupid things I’ve ever done is to travel 10 whole years into marriage before ever seeking formal post-marital counselling. After the several pre-marital sessions lasting many months in 2006, Anyele and I went in the power of that for a decade until we felt we needed further formal, external help. Why on earth did we do that?
Come to think of it, every 5,000 km or so we were changing the oil in our car and getting it serviced yet not so with our marriage. Doesn’t every marriage need regular marriage maintenance? Why wait till we’re sick before we see a doctor when we can at least do annual check-ups? In fact, I would say we came from a culture where seeing a counsellor connoted there was a pathology; and not so much a maintenance thing.
Friends, I’ve had several conversions since August 12, 2006 that have better aligned and further fortified what I thought were already ‘excellent foundations.’ Sometimes there’ve even been foundational cracks I’ve had to fix (and God knows I’m not done). For time to time I’ve come across new information that has caused me to repent, have a change of mind, and realign our foundations to keep this family building strong and lasting.
EXAMPLES OF FAMILY FOUNDATIONS TO REVISIT
Feel free to say “shame on you Yaw” but I had never heard of a family genogram until barely five years ago! How could such an important tool and exercise not have been part of our foundations when we set out a decade-and-a-half ago? And if you’re asking “what the heck is that?”, then trust me, you don’t even know you need one until you eventually discover it. Afterwards you would wonder how in the world your family had been surviving without one. I say ‘surviving’ because you will then notice that what you thought was ‘thriving’ wasn’t quite so.
Then there are basic tools for connecting with spouse and children on a deep emotional level we only received in the last five years. We learnt the 10/10 from the Pellmans and Temperature Reading from the Scazzeros. “Love your wife,” yes I want to. “Respect your husband,” yes she wants to. But how? The Kraemers also gave us tools for this.
And all this is for a good-looking couple who had a pretty solid family heritage, coming from a few generations of good Christian homes, being smart, leaders of our church youth fellowship who had lived virtuously and gotten married as virgins. We even themed our wedding “a celebration of purpose, passion and purity.” Alas! We who ‘had it all’ have realized there are family foundations everyone needs yet almost no one lays. The very marriage mentors who have been blessing us with these paradigms, praxes and practical tools are passionate about their ministry of marriage mentorship today precisely because they themselves didn’t have these when they were our age!
Family is a BIG deal. It is the basic unit of society, just like the cell is for all biological life and the atom is for all matter. Yet the thing about family foundations is this: just like finances, very little about how to make it work well is taught in school about it. If one isn’t fortunate to have a spiritual community that provides quality family life information and formation, you’re in a hard place. There are many divorces that are preventable, if the foundations could be reconfigured. There are some we’ve been able to help save by God’s grace; and others… well… too bad, too late.
THE MOST IMPORTANT PART
Few will argue against the assertion that the most important part of a building, or anything else that is built for that matter, say a marriage, is its foundation. A ton of things have been said about foundations. Gordon B. Hinckley asserts, “You can’t build a great building on a weak foundation. You must have a solid foundation if you’re going to have a strong superstructure.” Adding his voice, David Allan Coe says, “It is not the beauty of a building you should look at; its the construction of the foundation that will stand the test of time.” The greatest teacher of all time, Jesus Christ, classifies life builders into two categories, wise and foolish, purely based on thee foundations they lay: the foolish build on sand, the wise build on rock.
My beloved mentor Peter Scazzero talks about foundations a lot in the Emotionally Healthy Leadership paradigms he teaches. And no wonder, since like the typical New Yorker he is, Pete is ever so familiar with the skycraping towers of Manhattan. This is how he explains the importance of digging deep foundations if we are to build life’s tall towers of significance:
Manhattan consists almost entirely of bare granite, a very hard and strong type of rock. To carry the weight of a 75 or 100 story skyscraper, foundations known as “piles” are used. These are concrete or steel columns hammered into the ground with a massive crane until they penetrate solid rock.
Some pilings go twenty-five stories under the ground. The heavy weight of the skyscraper is then distributed through each of the deep “piles” in the ground below. Together they are capable of supporting the structure’s enormous weight.
If the pilings are drilled in poorly, cracks eventually appear in the structure. Entire buildings may lean. Then they must be torn down or lifted completely so the piles can be reset – a costly and time-consuming process.
FAMILY FOUNDATIONS MASTERMIND
As you might be aware from a previous blog, “a mastermind group (often shortened to just ‘masterminds’) is a peer-to-peer mentoring group used to help members learn together, solve problems, birth new ideas and gain clarity with input and advice from the other group members.” For eight weekly sessions, from April 4 to May 30, I shall be walking along with a dozen leaders who want to re-examine their family foundations and receive new paradigms, praxes and practical tools to finally fix faulty family foundations. Inputs will include several book chapters, videos, articles, practical exercises, discussions and debates. Two special features and benefits will be FREE membership of an online chest of over 20,000 resources and a FREE DISC Personality assessment with a 37-age customized report!
You can be sure that “mastermind groups are great in holding each other accountable for the goals and outcomes each member comes up with themselves” (see here). Outcomes and outputs of this particular Family Foundations Mastermind are as follows:
- Paradigm Shift on the Prime Place of Family
- Ancient Wisdom Applied
- Current Family Systems Theories Tested
- Practical Relationship Tools (for emotional connection, communication, forgiveness)
- Family Genogram
- Behavioural Assessment
- Emotional Needs List & Action Points
- Family Mission Statement
- Hierarchy of Priorities Configuration
- Integrated Life Exploration & Commitment
Register here and let’s go back to basics. Let’s finally fix faulty family foundations that everyone needs to but hardly anyone does.
Work harder on yourself than you do on your job.
Over the last week, somehow this notion of needing to work harder on yourself than you do on your job has come up with two or three different coaching clients. For the CEO of a crucial agro business firm in West Africa, the financial services entrepreneur in Canada and the PhD-wielding academic on the east coast of the United States, the three reasons I’m about to share held true. It is true for you too.
For the record, I work hard and believe in hard work. I also work smart and absolutely promote the idea of brain over brawn anyway. Over a decade ago I came up with the phrase, “brain power pays; muscle power pains.” I subscribe to the Pauline exhortation that “whatever you do, work at it with all your heart, as working for the Lord and not for man.” So by all means, work hard and smart on your job, but work even harder and smarter on yourself.
Here are three reasons why:
1. WHO YOU ARE IS MORE IMPORTANT THAN WHAT YOU DO
No matter how hard or smart you work, the instrument for the doing the do is you. If the input into you doesn’t match or exceed the output, that will soon be your undoing. Let me put it in a way one of my staff in British Columbia said it to me a few years ago: “If your output exceeds your input, then your upkeep will be your downfall.” Classic! Not only will you soon not be effective and efficient when your self input is less than your job output, it is unsustainable and you might end up becoming irrelevant. And sometimes, irrelevant not just in terms of knowledge and skills for a context that has progressed because you’re not healthy or even physically alive anymore–you killed the goose that lays the golden eggs!
Consider these sagacious words of educator Palmer Parker:
“When I give something I do not possess, I give a false and dangerous gift, a gift that looks like love but is, in reality, loveless—a gift given more from my need to prove myself than from the other’s need to be cared for…. One sign that I am violating my own nature in the name of nobility is a condition called burnout. Though usually regarded as the result of trying to give too much, burnout in my experience results from trying to give what I do not possess—the ultimate in giving too little! Burnout is a state of emptiness, to be sure, but it does not result from giving all I have; it merely reveals the nothingness from which I was trying to give in the first place.”
Remember, who we are is more important that what you do, because we do whatever we do out of who we are: our identity, character, values.
2. ONE MEANS A LIVING, THE OTHER MEANS A FORTUNE
Classic motivational speaker of blessed memory, Jim Rohn, poignantly put this in a way like nobody else has: “Learn to work harder on yourself than you do on your job. If you work hard on your job you can make a living, but if you work hard on yourself you’ll make a fortune.” This statement, I believe, is a variation of timely advice Jim himself received from his mentor J. Earl Schoaf. Jim had heard him give the reason for why the job only pays the bills but the latter ends in billions: work harder on yourself than you do on your job; your income is directly related to your philosophy, not the economy; and for things to change, you must change.
From a one-year college drop out living from pay check to pay check as a stock clerk at Sears, this advice catalyzed a five-year mentorship of Rohn by Shoaff, encouraging him to develop himself and pursue his dream of a better life such that by age thirty one, Rohn was a millionaire! It was a really sad day when this motivator of motivators like Anthony Robbins, Less Brown, Brian Tracy and Denis Waitley, passed away in December 2009.
Friend, work harder on yourself–from your paradigms through your attitudes to your skills. It’s the software that you carry and apply to a variety of endeavours, not only your job, that will unlock abundant wealth and well-being.
3. JOBS COME AND GO BUT YOU’LL STILL BE HERE
Sometimes people leave jobs; other times jobs leave people. In the kind of post-pandemic economies we have now, more jobs leave people than people leave jobs. Certain whole industries have been wiped out, for crying out loud! I’ve marvelled at how many pilots have been literally grounded and have had to find some other kind of livelihood. What if all you did was work hard on your job and never grew your other interests, talents and skills or even never networked beyond the ‘boys club’ in your profession?
When many years ago I decided to take the path of the risk of entrepreneurship rather than the ‘security’ of a regular paid job, some people who thought I was crazy later found out they had been crazy to think ‘owning a job’ was better than owning a business when in spite of their qualifications, loyalties and skills their jobs were cut. Former Microsoft COO, Kevin Turner, said it best: “The only job security we have is our individual commitment to personal development.” Your job today may not be there tomorrow–in fact your entire industry might not be there–but you will. Work harder on yourself than you do on your job forwhen tomorrow comes, your preparation will meet opportunity. That’s what they call success.
QUICK PRESCRIPTION
Do the following to ensure you are working hard on yourself for your personal growth and development: set aside a time for YOU, a ME time, everyday. Mine is 5-6am everyday during which I read my personal mission statement, review my goals, read for at least 15 minutes and express my thoughts and feelings in writing.
For all the coachees I mentioned at the beginning of this blog, each was working super hard at their jobs. It is my job to ensure that while they do that, they strive towards working even harder on themselves than they do on their jobs. There’s no great future for anyone without that.
Everything Rises and Falls on Family.
My mentor likes to say, “Everything rises and falls on leadership.” This is true but there is something even more fundamental that all leadership itself rises and falls on. I say, everything rises and falls on family first. At least five reasons come to mind why:
1. CREATOR PERSPECTIVE | God is Family
“In the beginning, God…” That’s how the entire holy scriptures begin in Genesis 1:1. I have a theistic worldview as a bonafide African, and a Biblical one at that as an African Christian. My understanding is that everything is created by a Supreme God and that He created human beings in His image and likeness. That tickles my theological senses a lot because according to the Christian view, GOD IS FAMILY. At the centre of the universe is family–Father-Son-Spirit. At the core of cosmos is a love, relationship–Love, Lover and Love itself. Everything rises and falls on love, everything rises and falls on God, everything rises and falls on family.
Of course we could go into how God created the first family after declaring “it is not good for man to be alone,” how throughout scripture and history God chooses a person and their family to work through, the many scriptures that seek to protect, preserve and promote family etc. Even when God decided to wrap Himself in human flesh and move into our human neighbourhood in the person of Jesus Christ, he chose to implant himself in a family–Mary and Joseph’s. Everything rises and falls on family.
2. CRADLE PERSPECTIVE | Parents shape world shakers
Have you ever heard the proverb, “The hand that rocks the cradle rules the world”? That is 1865 wisdom unleashed on the world through the refrain of a William Ross Wallace poem that praises parenthood as the preeminent force for change in the world (see here). Of course, at the time it was written, nearly two centuries ago, the work of raising children was mainly seen as the role of the mother but we know all too well it takes two to tango. Both father and mother have a role in rocking the cradle, even procuring that cradle in the first place. Parents and the wider family, shape the people who would shake and move the world, for good or ill. These two PhDs Barbara Riggs and Cynthia Tweedell don’t mince words in their Marriage and Family textbook: “The strongest influence in your life will stem from family.” Period. Everything rises and falls on family.
3. CELLULAR PERSPECTIVE | Family is the unit of humanity
So yes, “it is the hand the rocks the cradle that is the hand that rules the world” but alas! today, everyone wants to change the world; no one wants to start at home. The irony! Not only does everything rise and fall on family because the hand that rocks the cradle rules the world but also the family is the basic unit of society just as the cell is the basic unit of biological life or the atom is for all matter. Yet somehow we think we can flourish in the corporate world, government and such without adequately addressing the lowest common denominator!
If you think one cell gone bonkers is no big deal think again about cancer. That’s all it is. Cells gone bonkers, multiplying unhealthily–and eventually spreading that craziness (metastasis). Sooner or later a whole monarch or president or parent dies, all because of a cell gone awry. Everything rises and falls on family, that one cell.
4. CALCULATION PERSPECTIVE | Hindsight is 20/20
Today’s C-level executive claims “It’s not the quantity of time but quality that I spend with my family that matters.” This is a fallacy. Family costs what it costs and it doesn’t go on sale! The question is if we are willing to pay the price.
Even for the richest and most popular of leaders, when they assess their lives, doing a calculation of all they’ve spent their talents and energies, time and finances on, the truth remains that, “There’s no one who on their deathbed has been heard to say, “I wish I had spent more time at work.”” What folks should’ve known first, they only find out last: Everything rises and falls on family.
5. COVID-19 PERSPECTIVE | The only place to be/go has been home.
When our all-important selves on our all-important endeavours were brought to a screeching halt by the latest Coronavirus pandemic, where did we all head? Home! When literally every economy and society locked down, where did we stay put and be safe: with family! I’ve never seen so many advertisements on primetime television asking people to stay home in my life! Heroes, according to the World Health Organization, stay home! Ha! Who would’ve thought that day would ever come!
Even high-flying pilots have been grounded, literally, at home. I haven’t flown in a year–that is crazy considering that there were times in the last few years when I did as many as 70 flights in the year! My VIP airport lounge passes and platinum airline and hotel statuses have been rendered useless. The only thing that has mattered most has been the people many of us paid the least attention to prior to COVID-19: family. Of course, some families have turned at each other and self-destructed because of the very forced proximity that should’ve been a blessing!
Crucibles reveal what’s most important. After this pandemic is over, we would need insignia to remind us, lest we forget, everything rises and falls on family.
THE MILLION DOLLAR QUESTION
So why then do many, too many, in our generation tend to put family on the backburner? What if we all invested in our families the same degree of seriousness we put into our professions or in climbing the corporate ladder? I’ve been amazed at how many C-level executives are executing vision and mission statements and strategic foci for their organizations but have not given a thought to forging a simple family mission statement yet alone execute it.
Granted, some people really want to give their families their best shot but they just don’t know how or don’t have the tools to. Since Anyele and I welcomed our seventh child into the world, we’ve had so many puzzles and questions thrown our way that we’ve decided to hold a free online session from time to time for various folks to share our hearts, heads (ideas) and hands-on stuff (skills) about family, theirs and ours! Would you believe after our first 2021 15 Laws of Growth Mastermind through January and February the one thing that made all these participating professionals vote for an extra/bonus Mastermind session, which I obliged to facilitate for free, was family?
In one of the quarters of each year, my coaching company will run a 60-day journey through powerful principles of family foundations in a paid mastermind group for healthy family growth, based on ancient wisdom, current family systems theory and practical tools that work! This will be targeted at C-level executives comprising weekly 90-minute online sessions for eight weeks with lots of readings, video clips, assignments, inspiration, encouragement and accountability throughout the weeks! Each week, a unique practical skill will be learnt to better our relationships.
Family: everyone has one–no matter how dysfunctional or atypical. Even if we don’t form one of our own (family of procreation), everyone comes from one (family of orientation) that we didn’t choose. I confess that being a very goal-oriented, high achiever myself, I never thought the day would come when I would see and treat family with the sort of ‘first placeness’, centrality and reverence I have for it today. Perhaps if others also had a paradigm shift that everything rises and falls on family, everything would change too.
What do you think?
I Used Not To Like Reading. Two Statements Changed Everything.
I wouldn’t be where I am today but for books. I mean precious books like the Holy Bible (which I’ve read cover-to-cover about 10 times), Rich Dad Poor Dad (Robert Kiyosaki), The 7 Habits of Highly Effective People (Stephen Covey), The Purpose-Driven Life (Rick Warren), Before You Say I Do (Yaw Boamah), The 21 Irrefutable Laws of Leadership (John Maxwell), The E-Myth (Michael Gerber), The Prayer of Jabez (Bruce Wilkinson), Create Your Own Future (Brian Tracy), The Emotionally Healthy Leader (Peter Scazzero) etc. My life five years ago is totally different from my life now—and so was my life five years prior to that totally different—just because of the books I’ve read.
Consequently, for a decade-and-a-half now I’ve been a serious reading campaigner. Now, not only have I grown further fierce in campaigning for people to love reading, my wife and I have stepped up by stepping down. What I mean by that is, we’ve enhanced our campaign but decided to go further down to the age where humans are most pliable: childhood. And we began with our own seven children. This is the philosophy behind Perbi Cubs Library Services. You may find the story behind Perbi Cubs here.
But being a reading enthusiast, let alone champion, hasn’t always been so. I used not to like reading, at all! Then two statements hit me hard and totally shifted my paradigm, absolutely altering my way of thinking.
THE ‘RACIST’ & ‘TREMENDOUS’ STATEMENTS THAT CHANGED EVERYTHING
The first statement, I randomly encountered on the internet. I was but a youth then. As I confess in my book READ!, “I was so angry my intestines could have gushed out. If I were light skinned my face would’ve turned tomato-red instantaneously. Yet deep, very deep down my heart I knew there was a truth in this almost racist statement glaring at me from the computer screen.” This is what it said: “THE BEST WAY TO HIDE SOMETHING FROM BLACK PEOPLE IS TO PUT IT IN A BOOK!” Ah! Upsetting! Yet in many ways this is true, I’m ashamed to admit: We don’t read!
The other paradigm-knocking statement was Charlie ‘Tremendous’ Jones’ rather prophetic pronouncement: “You will be in five years where you are today except for the people you meet and the books you read.”
These two statements turned my life around to not only become a voracious reader and prolific writer, but an advocate of the same!
WHAT IS READING?
We all have read (or even still reading even right now) academic or technical texts to pass an exam or for promotion, for professional growth etc. That is not what I mean by my read campaign. When I speak of reading I mean leisure reading. Also known as “recreational reading, pleasure reading, free voluntary reading, and independent reading,” it is “independent, self-selected reading of a continuous text for a wide range of personal and social purposes. It can take place in and out of school, at any time” (International Reading Association).
Samuel Johnson shares the following sentiments: “A man ought to read just as inclination leads him; for what he reads as a task will do him little good.” I get him. Leisure reading must be voluntary and pleasurable–not just a chore–if it is to benefit us maximally.
WHY MANY ARE SCHOOLED BUT STILL “ILLITERATE”
Several of us who have learnt “ABCD…” and can practically function simply do not read. In my book READ!, first published in 2005, here’s my thesis: If you know how to read and you don’t, you are no different from the illiterate! The bottom line is the same: you both don’t read! That’s why the subtitle of the book is “You are an “illiterate” if you can read but don’t.” Many years ago Mark Twain put the same idea this way: “The man who does not read good books has no advantage over the man who cannot read them.”
CONCLUSION
If it’s any comfort to you, a guy who used not to like reading today reads several books at the same time! Even further, I’ve acquired this new habit of writing several books at the same time too! Something you need for your future to happen is hidden in a book near you. As they say at Perbi Cubs, “success is just a book away.” And it’s true. If you don’t believe Perbi Cubs or Charlie ‘T’ Jones, take it from me.