Meet John Maxwell, Mentor Emeritus
No single individual has influenced my leadership paradigm and praxis like Dr. John C. Maxwell. I started reading and understudying John in the late 1990s and have been teaching his materials ever since, both as a bonafide EQUIP trainer and a certified Maxwell coach/speaker/trainer on the John Maxwell Team (JMT).
Meet John Maxwell–my mentor emeritus–the #1 New York Times bestselling author, coach, and speaker who has sold more than 30 million books. John has been identified as the #1 leader in business by the American Management Association® and the world’s most influential leadership expert by Business Insider and Inc. magazines.
Dr. Maxwell has also received the Horatio Alger Award, as well as the Mother Teresa Prize for Global Peace and Leadership from the Luminary Leadership Network. His organizations—The John Maxwell Company, The John Maxwell Team, EQUIP, and the John Maxwell Leadership Foundation—have trained millions of leaders from every nation in the world.
The annual Live2Lead conference is John’s brainchild, and he always opens and closes, with other phenomenal faculty sandwiched in between. I have been privileged to host it on both sides of the Atlantic, in Montreal, Canada as well as Accra, Ghana.
LAWS OF COMMUNICATION AND LIMITS-BLOWING CONTENT
At Live2Lead this year, John C. Maxwell will be sharing new content from his upcoming book on the 16 Laws of Communication. Maxwell explains how to identify, grow, and apply your critical capacities. Once you’ve blow the “cap” of your capacities, you’ll find yourself more successful in your daily life.
We are absolutely convinced at YAW PERBI Executive Leadership Education that leadership (including communication) is taught; not just caught. Join John and the stellar faculty he’s put together for this year’s Live2Lead conference and up your leadership game. Register now through this link. Impress upon your organization to join the movement that will transform society by becoming a Patron of Live2Lead. A Patron company or individual is one that sends at least 10 leaders to Live2Lead. Together we can change our world for the better!
Register HERE, NOW.
Raise the Roof, Lift your Lid!
I just arrived at my room in Cape Town after three flights from Accra to Nairobi, Nairobi to Johannesburg and Jo’burg to Cape Town. A question on my mind as l flew here far above sea level, sometimes as high as 38,000 feet, has been, “How high is your leadership lid?”
THE FIRST OF THE IRREFUTABLE LAWS OF LEADERSHIP
Of course you know what a lid is, the cover of a container. How high your lid is determines the quality of the leadership that you provide for those you lead. I learnt this a long time ago, some 20-25 years ago from John Maxwell’s 21 Irrefutable Laws of Leadership. It was the very first of the principles of leadership he espoused in that bestseller and my life has never been the same since.
As John challenged me then from the written word—and many years later in-person—I must always endeavour to lift my leadership lid because no family, organization, church, community or country would ever grow past their leader. The leader is the lid over those (s)he leads. Sometimes when training leaders I ask, “are you a leader or ‘lidder’? because a leader is literally the lid on the progress and prosperity of their constituency. In a sense, every leader is a lidder; the question is “how high?”
IMAGINE THIS PRESIDENTIAL LID
You probably have heard me tell the story of a certain African president that a group of us, Maxwell certified leaders, were trying to connect in-person to John C. Maxwell for a national transformation process and programme. This president had never heard of John. In all probability, he hadn’t read any other contemporary leadership experts but hopefully he has digested at the very minimum some of the leadership classics like Plato’s, ‘The Republic’. It is a scary thought that this African nation—and by extension every family, organization, corporation, community, church etc. within her—would be constrained by the tightness of this head of state’s lid. I almost added, “through no fault of theirs,” but I guess they voted him into power.
HOW TO LIFT YOURS
While we educate a new generation that should be too enlightened to allow such tight lidders to lead African nations in the next decade, let me ask you, let’s get personal: how high is your lid? We forget, many of us (or we might even not know), that leadership is not just caught, it must be taught. And that’s why I love the opportunity, come October 07, for us all to be part of a life-altering, lid-lifting Live2Lead virtual experience with local faculty and global ones beaming all the way from Atlanta, Georgia.
We are gunning for 2,000 leaders—from emerging (youth) leaders, through leaders in the establishment (i.e. government/public sector leaders) to established leaders in the private sector, including executives from the corporate space. We will be taught in word and deed by powerful speakers and shakers like John C. Maxwell himself, two Patricks (Lencioni of the USA and Awuah of Ghana) and a Patricia (CEO of Vodafone, Ghana).
RAISE THE ROOF!
One of the most powerful discoveries in psychology over the last generation has been that people can learn and grow and change! So wherever your lid is today, if you learn to lead better you provide more room for those you lead. John will be the first to tell you that “your capacity determines your impact.”
Perhaps, some of the conflicts you are experiencing right now in your organization, church or wherever you lead is because your lid is too low and so people keep hitting it. And there is going to be continued tension and banging (conflict) till at some either you leave the stage or your people take their exit. As you have probably heard it said, people join organizations but they leave people (managers/leaders). It’s time to make room, lift your lid, raise the roof!
I have been part of things l left because the lid was too low. It just wasn’t life giving and l know people have also left my leadership when my lid was low because it was just too tight. Learn to lead. Each one of us can learn to lead better. Blow off the lid so that all of a sudden the people under your leadership feel this space and freedom because you lifted your lid and now they can breathe and create and innovate and… live again.
Join us at Live2Lead Ghana 2022, on October 7, and let’s all learn to lead better so that the people following our leadership can live better. If leading is your purpose on earth—that you live2lead—then you might as well as learn2lead, and do it well. As Donewell Insurance puts it, “If it must be done, it must be done well.” If we must lead, then we must lead well. Let’s blow off some lids and see our constituents blessed beyond measure, growing great and strong.
Right outside my hotel room window is the breathtaking view of the majestic, towering Table Mountain at 3,500 feet above sea level with no real ‘peak’ per se. No lid! So in the meantime, while you contemplate your lid, I will enjoy Cape Town on your behalf.
Post Script
Register and join LivetoLead here.
Of Principles, Principals & Principalities
This is a true story: A few years ago, a handful of us John Maxwell-certified coaches and trainers from Africa were trying our possible best to get John, the world-famous leadership expert, to visit a particular African country and engage their president. A good number of Maxwell-certified leaders have been travelling with John to specific developing countries to engage them in a bottom-up transformation process that have done these nations some real good and we hoped same for this African nation with great potential. But John doesn’t come cheap. In fact, one of us was serious enough about this that he cashed in part of his 401k (retirement savings in the U.S.) to make this trip possible. It was such a struggle to gain access to the president, like pulling teeth! Eventually we did. To my ‘shock and awe’ (just remembering U.S. President Bush Jnr.), this African president did not even know of John Maxwell! That is when I knew the country wouldn’t do well. And I was right.
LEADERSHIP IS THE TIDE
Over the last few years, especially with the Trump presidency and with the advent of social media proliferation, many of us have seen parts of the United States that we have never seen before. Horrible parts and horrific things—whether it is the wicked knee of a policeman on George Floyd’s neck or violent street protests or the infamous January 6 ‘insurrection’ or whatever it is. We had all this exposure to things we could not hitherto have imagined occurring in the ‘greatest nation in the world.’ At the peak of these happenings, during the Coronavirus pandemic, I frantically tried (see January 2021 article) to get some of my American friends to appreciate that Africans are no less human or merely more stupid than they are, and that if there is a difference between their economic status and my motherland’s it was just because, “everything rises and falls on leadership.” Leadership is the tide the raises all the other boats in a society (or otherwise). Most of them, I perceived, didn’t still quite get me.
AFRICA IS NOT THE PROBLEM
Just like we’ve seen in the last few years in America, we’ve also seen in several countries in Europe how “leadership is cause; everything else is effect.” I’ve lost count of how many Prime Ministers Britain has had in the last little while, and we all witnessed with horror the leadership (or the lack thereof) of the last one with the Russian first name. Africa is not the problem, leadership is. Failure of state is not the sole preserve of any nation neither is the flourishing of state the preserve of any nation. Every nation, any nation, rises and falls on its leadership.
“WE THREE KINGS”
These three kings are at work in nation building: Principles, Principals and Principalities. If you like, these actors are Laws, Leaders and Luciferites. Principles are neutral, Principals are supposed to be working for their people while Principalities are against. There are principles that touch on every aspect of life, including leadership. When these principles or laws–which are timeless, universal truths–are lived out, nations do well, families flourish, churches and organizations prosper. When they are broken we don’t.
It is easier to appreciate the physical and chemical principles because we can see and feel and touch them and their consequences. The Law of Gravity is the commonest example of a principle of Physics (physical law). There are leadership principles as well. Many of these are intangible in their operation but produce very tangible effects reflected in socioeconomic and other indices. Nations that live by principles, these consequential laws of the universe that make this world run properly, prosper and nations that do not live by principles don’t. The nations whose principals (leaders) live by these principles prosper; those that don’t do not suffer. It bears repeating that this applies to families, communities, churches, organizations… you name it.
WHERE DEMONS COME IN
Of course, those of us who believe in spiritual things know that over every nation and territory there are also what we call Principalities (Lucifer’s forces). These ‘Luciferites’ (I call them), are spirits that have territorial control that want to oppress nations and not let them come to their full manifestation. Why, you may ask? Out of envy of humans and out of spite for their Creator. But guess what? If you have principals (leaders) who live by principles (laws), including spiritual principles on how to deal with these powers, those nations, those families, communities, churches, organizations and countries of such leaders would bloom.
STOP THE BLAME GAME, NOW
Africans! let’s stop blaming how socioeconomically bereft we are on Principalities. It is our lack of following Principles—all of us—and particularly the lack of our principals leading in a principle-based manner as they should that has landed us where we are. We have an opportunity on October 7, all of us, to learn more of these principles as principals, whether we are executives in companies, pastors of churches, student leaders, public sector actors or whatever. We must all learn to lead better. When the leader gets better everything everyone else gets better.
It’s time to take on the principalities (Lucifer’s powers) that are oppressing and not making us prosper as nations and communities and it would come from the principals (leaders) who would live by the principles (laws) of leadership and lead the rest of us to do same. Don’t blame the principalities—and you can’t blame the principles either—it all lies on the principals. Principles are fundamental laws that cannot be changed and must be lived by to prosper. Principalities are spiritual powers that can be challenged to let things “be on earth as it is in heaven.” Neither principles nor principalities are respecter of persons, whether principal or peasant. Nations with great principals (leaders) abide by principles (laws) and defy spiritual principalities (Luciferites) to make their nations prosper. How laudable is your leadership?
Remember the nation whose principal-in-chief was clueless about leadership principles, at least as taught by Maxwell? I feel sorry for his people as I see and hear of their plight each day, worsened by the Coronavirus invasion of our planet. It’s not the devil; it’s our leaders. As one medical colleague pursuing Paediatric Pulmonology in South Africa poignantly commented on my PEP Talk on YouTube about this matter, “Once our Principals follow Principles and we the led are inspired, we will be too busy prospering to blame Principalities.” Enough said. Are our principals hearing?
Leader Day, October Day
The world is not in a good place. Leadership is the cause. And when it comes to Ghana’s situation in particular, I have personally been shocked at the number of C-level leaders I have interacted with that have either completely lost hope in the future of the country or nearly have. “How did we get here???” one CEO of a major bank asked me via text (yes, with three question marks).
If “everything rises and falls on leadership” and “leadership is cause, everything else is effect,” then there is no other way than to attribute the politico-socio-economic state of our nation to leadership (or the lack thereof). In the same way, if there is any one thing that will elevate the conversation, and the nation with it, it is leadership.
DO OR DIE TRYING
As one belonging to the tribe of eternal optimists, I have sworn that in my lifetime I will either see the flourishing Ghana that our forebears anticipated on 6th March, 1957 when the modern state was born, or die trying. When the nascent nation was named ‘Ghana,’ our great grandparents were hopeful it would reflect the prosperity of the old Ghana empire, hence our new name (from Gold Coast). Oh, it bears repeating: our tribe of eternal optimists will see to a prosperous Ghana in our lifetime or die trying.
“I HAVE A DREAM, I HAVE A DREAM…”
Every true leader has a dream they passionately pursue with their people. I realize there is a day dedicated to almost every cause under the sun and pretty much each of the Sustainable Development Goals (SDGs)—women’s day, water day, literacy day, friendship day, founders day … even toilet day. Yet the one thing that causes each of these matters to rise or fall has no such day dedicated to it to elevate and emphasize it. Even then, is a day enough? Surely not; but it is a good catalyst for the remaining three hundred and sixty four (or five) days.
My fellow Maxwell-trained and certified collaborators in Ghana and I have a dream that ultimately the first Friday of October each year will become universally known as LEADER DAY. There is nothing special about the first Friday in October per se except that consistently for about a decade now, our mentor and leadership expert, John C. Maxwell, has been gathering some of the best leadership minds and hearts on the planet to speak to the issue, and we might as well leverage the opportunity rather than reinvent the wheel. Live2Lead is the name of that event. The name says it all, that’s our purpose on earth: We live to lead.
Gwen Addo, the pulchritudinous CEO of the Hair Centre and speaker at Live2Lead Ghana ‘22 affirms this vision: “I also pray your dream comes true and October 7 becomes a “leadership day” or perhaps October becomes a “leadership month.”” She continues, “leadership is close to my heart … and why not dream it bigger than just a day.”
You and I know the dearth of leadership in our country. We, Maxwell certified trainers who are Ghanaian, are aiming to get 2,000 leaders at all levels to benefit from the LIVE simulcast from Atlanta. We will organize local content for our context first, sandwiching the global feed. You would want to be with Patrick Awuah (Founder & CEO, Ashesi University), Patricia Obo-Nai (CEO, Vodafone), Uncle Ebo Whyte (CEO, Roverman Productions), Gwen Gyimah Addo (CEO, The Hair Senta), Kathleen Addo (Chairperson, National Council for Civic Education) and Kwamina Asomaning (CEO, Stanbic Bank). The core issue on the table this time, or shall I say by the fireside, is “Leading with Integrity & Inspiring Hope, for the Common Good.”
STRATEGY
On October 7, we shall convene 2,000 Ghanaian leaders online. At least half of them will be from 100 companies, institutions and organizations which would send 10 of their leaders to Live2Lead as their investment in themselves as well as boldly staking their claim in the prosperity of Ghana by raising the leadership lid in the country, one company at a time. All these companies will be listed as patrons in the event handbook, website and social media (in alphabetical order).
The other half will be made up of executive leaders from the private sector, the establishment leaders (public service) and emerging leaders from our schools and universities, representing the next generation. Companies, institutions and organizations which want to go beyond patron status will be given opportunity to sponsor the establishment and emerging leaders in exchange for significant air time and eyeballs.
This 2,000 is only for starters; we shall double in 2023; and double again and again till at least 2% of all leaders in Ghana are connected to this Live2Lead tribe of learners who lead and leaders who learn. That is the exact critical mass needed to see a self-propagating movement of leaders worth following in Ghana: 2% of the leader population.
CONCLUSION
The feedback from the ground as I have gone around is damning. Ruinous to the extent that although the theme we initially chose for our local content is ‘Leading with Integrity for the Common Good,’ we’ve had to come up with a conjoint theme of HOPE. Our people need hope. Leaders are brokers of hope, thus when they themselves are broken to the extent that they have no hope, what shall the rest of the people do?
Arise Ghanaian leaders!, established and emerging ones alike. We are better than this. Yet perhaps we are expecting leadership behaviours, values and attitudes that we haven’t first trained into people. Since we Live 2 Lead (that’s our purpose) let’s then Live 2 Learn (that’s the process) so we can all lead better and all make our nation great and strong. When the leader gets better, everyone and everything else does too. So let’s all show up!
One day in October, for starters. Just one day but who knows? Perhaps ‘October Day’ will in my grandchildren’s day be as well-known as ‘May Day’ is today. And for even better reasons, leadership-wise.
PS.
An event is not enough for sustained transformation thus there are leadership development and training pathways that will later be shared as a follow-up process between October 7 and the next Leader Day a year hence.
Leading From Life Story
Leadership is an interesting phenomenon. It is a more personal phenomenon than many people realize. I have been studying leadership for a while, at least for the last twenty-five plus years, and one of the greatest discoveries for me has been that leadership is not something ‘up there’ or ‘out there.’ The greatest leaders have been those who have been able to deeply reflect on their life stories and reframe them, leveraging their life stories to lead.
Growing up in Ghana as a student of leadership, a lot of the apt illustrations and gripping stories I consumed were foreign, mainly coming from Western literature and audiovisuals. A case in point is Howard Schultz, CEO of Starbucks, as one of the best examples of how the corporate success of Starbucks is as a result of the reframing of his own life story, especially his dad’s misfortunes. Says Mr. Schultz himself, “The reservoir of all my life experiences shaped me as a person and a leader.” Now, I am really excited that many more Africans are telling their leadership stories and writing, putting them in print. Finally, the lions are learning to write their own tales of the hunt.
MEET THE MECHANICAL ENGINEERING MBA
One of the CEOs in Ghana whose life story has taken a firm grip on me is a young lady I’ve just come to love. First, she’s just an amazing human being, very authentic. Then Akua is a professional in her own right, with a Masters in Mechanical Engineering, an MBA, a third seminarian masters and actually studying for a Ph.D as well. But the icing on the cake for me is this: she is a priest too!
The fascinating story of Rev. Akua Ofori-Boateng is chronicled in her thrilling autobiography aptly entitled ‘Broken For Use.’ It is raw, real, and very vulnerable—perhaps the most vulnerable Ghanaian, or maybe even African, autobiography that I have read.
Akua is CEO of Aequitas, an organization desirous to see every youth find and pursue their passion. She and her team do this by providing internships and safe learning spaces for youth to explore, discover their gifts and find their purpose. And when you have read her story—the intriguing tale of a privileged, middle-class girl yearning for approval—you will immediately understand why she would found and lead such an organization—from her life story!
WHY LEADING FROM LIFE STORY MATTERS
The passion and purpose of your leadership would come from your life story. If you are going to have dedication and commitment to leadership, it will need to come from leading from your life story. If you are going to have inspiration and motivation, it comes from your life story. If you are going to have a true north for your leadership, it comes from your life story.
I am exceedingly glad to be collaborating with her at YAW PERBI to impact youth and C-Level Executives because authentic leadership comes from leading from your story. Watch out for opportunities for collaborative training, coaching, workshops, publishing etc. with the Rev. when it comes to this whole area of authentic leadership. Just before wrapping up lunch with her the other day, I wanted her to share with you why she wrote this book and what it means for her life and leadership. You may watch the short, unrehearsed and upstaged video I captured here or read a transcript of her convincing spiel below:
Rev. Akua Ofori-Boateng: I wrote this book because when I was young and struggling with my own insecurities and challenges, I didn’t have any book like this to read, anything to tell me of that what I was going through was normal and that anybody had been through such. Certainly no one my age was talking about it from being that age. I wrote this so that young people who are struggling and unable to forgive themselves and have made some of the mistakes I made would recognize that we all make mistakes and that there is life after mistakes. The life after mistakes is a good life and a fulfilling one and a life that can benefit other people.
Dr. Yaw Perbi: How has your life story shaped your leadership?
Rev. Akua Ofori-Boateng: My life story and my leadership are inseparable. For me, I lead from a place of what I have experienced. And I want the young people to understand that you are not talking to perfection. You are talking to a person who is giving you advice based on their own issues, mistakes they have made and overcome so I lead from a place of authenticity. I got it wrong and now I’ve got it right; and if you got it wrong, you can get it right too.
CONCLUSION
Notable leadership experts from Bobby Clinton to Bill George have divided life into phases, usually three or four. It takes deep reflection to draw these out for oneself. The power of leading from life story is one of the many reasons why self-awareness is a sine qua non in leadership. There is no authentic or deep leadership without knowing one’s life story and reframing it as a source of inspiration, dedication and commitment, passion and purpose for your leadership. Your best leadership will not come from trying out a long list of characteristics of great leaders or even emulating outstanding ones, but from deeply reflecting on and leveraging your own life story. It will come from ‘in here’. The raw material needed for great leadership is found in your own life story. What a fascinating paradox that the outward journey of serving and influencing others first begins with a leader’s own journey inwards and backwards, drawing from the power of their own life story.
THE PRESENCE ~ Part 3 (of 3)
Follow the cloud; not the crowd. (Photo credit: Pixabay)
Do you know the story about the wealthy arts collector and his son? Eventually when both died the man willed all of his wealth—unbeknownst to the other wealthy art connoisseurs and museums who were eyeing his stuff—to whoever bought the ‘unimpressive’ but deeply precious painting of his son. Usually, this story is told in an evangelistic sense for people to consider Jesus Christ as their Saviour and Lord—“whoever takes the Son, gets it all”—yet this is the same Son who said, “But very truly I tell you, it is for your good that I am going away. Unless I go away, the Advocate [THE PRESENCE] will not come to you; but if I go, I will send him to you” (John 16:7). Friend, whoever takes the Spirit, THE PRESENCE, into 2022, gets it all.
THE PAINTING is like THE PRESENCE
Everything you need is in THE PRESENCE; just like every painting the connoisseurs wanted was in that one painting of the son. Moses knew, that everything he and the Israelites would ever need was in THE PRESENCE. And so when God said “I’m not going with you guys any longer,” Moses retorted without skipping a beat, “then we’re not going!”
1Then the Lord said to Moses, “Leave this place, you and the people you brought up out of Egypt, and go up to the land I promised on oath to Abraham, Isaac and Jacob, saying, ‘I will give it to your descendants.’ 2I will send an angel before you and drive out the Canaanites, Amorites, Hittites, Perizzites, Hivites and Jebusites. 3Go up to the land flowing with milk and honey. But I will not go with you, because you are a stiff-necked people and I might destroy you on the way.” (Exodus 3)
As I said in the beginning, many people wouldn’t mind such a deal at all, just like heaven without God! If getting to the Promised Land was guaranteed, with an angel to boot, what’s the problem if it’s ‘only that’ God isn’t coming along for the ride? At the various Watch Night/Cross Over services around the world, I dare say that for the majority of people as long as were assured of the promises of God, angelic guidance and protection, prosperity of what to eat and wear and spend (milk and honey) in 2022, who cares about THE PRESENCE?!
12Moses said to the Lord, “You have been telling me, ‘Lead these people,’ but you have not let me know whom you will send with me. You have said, ‘I know you by name and you have found favor with me.’ 13If you are pleased with me, teach me your ways so I may know you and continue to find favor with you. Remember that this nation is your people.” 14The Lord replied, “My Presence will go with you, and I will give you rest.”
15 Then Moses said to him, “If your Presence does not go with us, do not send us up from here. 16 How will anyone know that you are pleased with me and with your people unless you go with us? What else will distinguish me and your people from all the other people on the face of the earth?”
The company you need is in THE PRESENCE, favour is in THE PRESENCE, pleasure is in THE PRESENCE, rest is in THE PRESENCE, distinction is in THE PRESENCE. We’ve all been raised to think how sad it was that Moses never entered the Promised Land. Are you sure? What if I told you he did? What if the Promised Land is God Himself? I’ll leave you to wrestle with that for a bit.
SO WHAT? FOLLOW THE CLOUD
I hope I’ve been able to convince you that EVERYTHING you need for 2022 is in THE PRESENCE of the LORD; all you’ll EVER WANT is in THE PRESENCE. Do you then now have the faith to pray, “Dear God, all I need for the New Year is YOU! so All I want for New Year, is YOU!”
Remember, s(h)e who takes the Spirit, THE PRESENCE, gets everything! Lord, LEAD! LORD, your presence or nothing! Will you follow the crowd or the CLOUD? Using ‘CLOUD’ as an a acronym, here’s how to practicalize this message and maximize THE PRESENCE in 2022: Cultivate, (Be) Led, Obey, Unwind, Discern.
1. CULTIVATE— Cultivate THE PRESENCE
This year, learn to stop at set times (also spontaneously) during the dam, calm your spirit (breathe in and out deeply) and centre yourself by being conscious of your breathing and God’s presence, saying, for example (with breathing in), “Lord, “I breathe in your Spirit…” and as you exhale, “I breathe out my stress or anger.”
Incidentally, on the very 31st January, prior to traveling to preach this message in the evening, my wife and I were going to look at a piece of property and burst a tyre. She had to continue alone in an Uber. Initially I was getting upset, wondering whether this was an attack on 31st or whatever… Then the Spirit reminded me of this very message. I stopped, calmed down, centred myself, cultivating THE PRESENCE.
2. LED— Be Led by the PRESENCE
“For those who are led by the Spirit of God are children of God…” (Rom 8:14). Let the Lord lead in 2022. Listen & be led.
3. OBEY—Obey the promptings of THE PRESENCE
What more is there to say?
4. UNWIND—Relax, Lounge, Chill and build intimacy with God
Mark Thibodeaux describes four stages of praying, or relating to THE PRESENCE. By unwind I mean the fourth; not the first three.
o Talking at God—This is simply parroting prayers, whether recited ones like “Bless me, Lord, for what we’re about to receive we thank thee O Lord” or the kind of mindless speaking in tongues
o Talking to God—We become more comfortable finding our own words to speak to God, rather than readymade prayers but still “give me, give me, give me more, Lord.”
o Listening to God—This is when we begin to enjoy a two-way relationship with him.
o Being with God—A final stage is where “finally, we simply enjoy being in the presence of God—who loves us. This is far more important than any particular activity we might do with Him [or for Him]. His presence makes all of life fulfilling.”
5. DISCERN—Scripture says we should not be foolish and act thoughtlessly, but understand what the Lord wants us to do, understudy God’s moves and waves and will. Moses said, “show me your ways” as He asked for God’s presence and glory. My favourite definition of discernment is Ruth Haley Barton’s: “the capacity to recognize and respond to the presence and the activity of God—both in the ordinary moments and in the larger decisions of our lives.”
CONCLUSION
Let’s thank God for every time you experienced THE PRESENCE in 2021. Confess your eagerness to have stuff and success in 2022 but not necessarily HIM! Let’s pray for a life that follows the CLOUD in 2022. If you’re serious about THE PRESENCE, tell God, in the words of Don Moen’s classic:
If Your presence doesn’t go with us
Lord we don’t want to leave this place
Lord we need You near
As we go from here
To lead us by Your love and grace
May Your presence fill us every day
May Your Spirit lead the way
Lord to You we call
Let Your glory fall
And may Your presence go with us
If we have found favor in Your sight
Show us Your ways O Lord
Cause we want to know You
And live in Your light
For all of our days
Show us Your ways
We have our hopes
And we have our dreams
But we cannot go
Where You will not lead
Lord to You we call
Let Your glory fall
And may Your presence go with us
Rest assured, we have a guaranteed general, guide, guard, giver and glory for 2022, the “Captain of Israel’s Host,” THE PRESENCE.
What #FixTheCountry and #FixYourself Both Got Wrong
#FixTheCountry protestors even in the diaspora (Photo credit: BBC News)
Earlier this year, my homeland Ghana was in the news again, trending on social media for all the wrong reasons. Citizens were tired of apparently failed campaign promises and mounting socioeconomic challenges from illegal mining destroying our ecology to pot holes, no, man holes, in our streets. All of these complaints were bundled together in a #FixTheCountry campaign that made a dent in Twittersphere. Some ill-advised government sympathizers then began a #FixYourself counter-tweet, which only added insult to injury. A much more compassionate and smarter response, which might’ve calmed nerves, would’ve been #LetUsFixItTogether but be that as it may, as a student of leadership let me show you how both sides got it wrong in the first place.
LEADER DEFINED
There are officially over 360 definitions of leadership. The simplest yet most profound one that makes the point I seek is this: a leader is a Person who influences People to achieve a shared noble Purpose. Although there are three ‘P’ players in this equation, the tendency for most, and not just Ghanaians, is to focus on the third ‘P’ (Purpose), in this case the country that needs fixing. That makes sense because it is often what pinches and the thing we would’ve been sweet-talked about during the animated political campaigning prior to elections. So the citizenry said #FixThePurpose and what some government functionaries did was to then shift what needed fixing to the second ‘P,’ the people i.e. #FixThePeople.
A leadership definition that lays out plainly the players in this #Fixing debate
As I prepared to speak to alumni of the Central Leadership Programme a couple of weeks ago on ‘The Impact a Transformed Leader Can Make‘ it dawned upon me heavily that while both sides of the hashtags might bee sincere, they are both sincerely wrong. The most important ‘P’ that fixes the other two ‘Ps’ is the Person of a leader! We can cry #FixTheCountry all year long and hear a minor counter-chorus of #FixYourself all year round but until the primary hashtag and passionate focus becomes #FixTheLeaders, it’s all a waste of time, energy and a whole lot of other scarce resources!
PRINCIPLES AT WORK
You might not like what I’m saying, or even not believe in it, but the thing with principles is that they are timeless, universal truths that don’t care a hoot what you and I value. As the famous director of the 1956 epic movie The Ten Commandments said, we cannot break commandments, we can only break ourselves against them. Until our leaders are transformed, the people will not be transformed, neither will the situations that need transformation. In other words, until and unless the leaders are fixed, the people will not be fixed and the problems will not be fixed. It doesn’t matter how sincere and passionate we are about the latter two, we would ironically only be breaking ourselves against leadership principles, rather than fixing anything.
In transformational leadership, the following principles hold true:
Principle #1: Transformational Leaders are transformed first, then their community (from family to town/city to district to region to country and continent)
Principle #2: The Person (of a Leader) gets fixed first, then the People, before the Purpose
Principle #3: Only deeply transformed leaders can deeply transform society.
PORTRAITS OF THE POINT
In my talk, I shared examples of the impact transformed leaders have had on society, irrespective of the era, whether 2,000 years ago like Zacchaeus, 200 years ago like William Wilberforce or barely 20 years ago like Nelson Mandela. When Zacchaeus, the short and filthy rich chief tax collector, encountered the rabbi Jesus Christ, he was transformed. That’s what led to his unforced famous declaration: “Look, Lord! Here and now I give half of my possessions to the poor, and if I have cheated anybody out of anything, I will pay back four times the amount.”
What do you suppose was Zacchaeus’ impact as a transformed tax leader (say, as the head of the Ghana Revenue Authority)? If every African politician since 1957 said and did similarly, not only will we hardly have the poor amongst us, our socioeconomic indicators will drastically improve overnight as Swiss banks and vaults are emptied swiftly! That’s the impact a transformed leader (#FixedLeader) can make in transforming a people and a context. This brings to the freedom two more faith-based transformational principles: #4 No one can truly encounter the transformational Jesus and not be transformed and #5 No one can be truly transformed by the transformational Jesus and not transform society.
These principles are again exhibited in the modern story of William Wilberforce and the contemporary biography of Nelson Mandela. You might want to check out the video of the said talk to appreciate how the transformative societal impact of both, also came from the fountain of their personal transformation as leaders. For Mandela, see the quote below that summarizes well his transformation and transformative leadership:
Former South African President Thabo Mbeki, who stepped into the big shoes of Mandela, makes the point for me about fixing leaders first to get the product in society we want in this video. He challenges incumbent African presidents as follows: for whatever kind of Africa we want, the question is, “what sort of leadership do you produce to get that kind of result?”
It’s easy to be impressed by Wilberforce’s purpose, which he influenced thousands to share in: ““God almighty has set before me two great objects: the abolition of the slave trade and the reformation of manners.” But what you might not know is that his wasn’t always a noble story. Although young and gifted, his biographer Eric Metaxas wondered, “But to what would he rise? For beyond making it to Parliament and succeeding there …he had no dreams. He was ambitious and he was talented, but he was also directionless.” Years later Wilberforce himself remarked, “The first years I was in Parliament I did nothing—nothing to any purpose. My own distinction was my darling object.” What changed everything and began a life-long pursuit of the abolition of the slave trade and emancipation was how all that pre-occupation with himself, his status and ‘success’ began to change in 1784 (at 25) when he started to explore the religious faith of his youth. Again, the transformed Person he became, influenced a People to transform, and together they transformed and reformed the world!
CONCLUSION
Citizens are powerful. “Power to the people,” was the mantra in the revolutionary days of the 1980s in Ghana. I was a only a lad but I still remember. And it is true. But leadership is incredibly important, as everything rises and falls on it. True, citizens (People) can use their thumbs to vote leaders (Persons) in and out of office and press their demands on them. True, citizens can campaign ad nauseam about the plights and dreams (Purpose) that matter. All I’m asking is that if principles are true and cannot be broken, then our strongest and loudest campaign should be #FixTheLeaders. If we do, the people will be fixed (#FixYourself) and so will the country (#FixTheCountry). There’s no other way around this. If we do not go this route, come 100 years from now, those two #FixTheCountry and #FixYourself hashtags will still be trending. We would only have have successfully recycled unfixed leaders of fixed colours every four years while the country itself remains unfixed. Leaders must fix themselves first, then serve and influence the people to be fixed and together, fix the country.
PS.
As someone with an advanced degree in leadership and being a leadership practitioner across various industries and on every continent, I do reckon that this issue is nuanced. It takes an entire ‘leadership ecosystem’ and multi-dimensional, multi-directional processes. Yes, I agree there has to be 360 degree leadership. We can play around with all the possible permutations there are but we fool ourselves without this primary transformed/transformational leader —> transforming people —> transformed society piece. It is akin to what will be referred to in Chemistry as ‘the rate determining step.’ If that (#FixTheLeaders) doesn’t happen and in ample time and measure, we will still be arguing about #FixTheCountry and #FixYourself 100 years hence. We’re in a fix (pun intended).
“Can You Go Beyond High Performance?”
“Can you go beyond high performance?” That’s a penetrating question Jason Jaggard, founder and CEO of the executive coaching firm Novus Global, asks in his powerful and popular article that bears that title. My good friend and StrengthsFinder coach, Dan Leffelaar, who is COO and partner at Novus Global, had exposed me to the company after he joined. Later he would introduce me to one of their very competent coaches, Joseph Thompson. It was Joseph who then drew my attention to this article even before we would have our first formal coaching session. By the way, I’ve said it before and it’s worth repeating, never hire a coach who doesn’t have a coach!
DIFFERENTIATION–OR WHATEVER YOU CALL IT
It is not uncommon for managers to categorize workers in the marketplace into three: low performers, performers and high performers. Over a decade ago, I remember reading about this idea from long time General Electric CEO Jack Welch’s book Winning. He called it differentiation, separating the sheep from the goats. According to Jack, differentiation is a process that requires managers to assess their employees and separate them into three categories in terms of top performance: top 20 percent, middle 70, and bottom 10. Then—and this is key—it requires managers to act on that distinction.
This three-level categorization is common in management practice
Whatever different percentages one uses to divide the three levels (and some just use the Pareto principle to divide the top 20% from the remaining 80%), the questions the people in each band ask themselves that result in their kind of performance are intriguing:
- Low Performers–“What is the least we can do to get by–and not get caught?”
- Performers–“How can we be good at our job?”
- High Performers–“How can we be the best?”
Often the morale of the story is “be the best,” be a high performer. Or, in the precious words of my dad’s alma mater (in Latin), Vel primus vel cum primis. To wit: either the first or with the first. But that is precisely the problem. High performers typically stop growing because they feel (or are made to feel) they are the best, or among the best, and have hit their peak when that is far from the truth! That’s the challenge of comparing ourselves to others instead of to our own potential. Don’t forget the saying that “in the land of the blind, the one-eyed man is king.” What is high performance about one eye just because everyone else you’re compared with is blind?
In fact, not only does Jason point out two common mistakes of high performers here but Novus Global as a practice firmly believes “attracting and retaining high-performers is a mistake and doing so creates a predictable set of problems.” You probably have met a lot of high performers who are still unhappy. Barring greed and envy, could Abraham Maslow’s observation be the cause? “If you plan on being anything less than you are capable of being, you will probably be unhappy all the days of your life.”
META-PERFORMANCE
So “can one go beyond high performance?” remains the question. “What comes after high performance?” I’m glad you asked. “If your team doesn’t have a clear and compelling answer to the question “What comes after high performance?” then you absolutely have an unnecessary cap on the possibilities of your leadership and the impact of your organization,” says Jason. The answer lies in a word he’s coined: meta-performance. And this is “meta” is not like “meta-data” but “meta” as in “metamorphosis,” like a caterpillar transforming into a butterfly. A meta-performer isn’t committed to being the best (“how dull,” Jason says)… a meta-performer is committed to constantly exploring capabilities.
An introduction to Meta-Performance
Unlike “What is the least we can do to get by–and not get caught?” (Low Performers), “How can we be good at our job?” (Performers) or “How can we be the best?” (High Performers), Meta-Performers ask themselves, “What are we capable of?” That is a potent question in and of itself, but to process that with a competent and caring coach is even more powerful!
I often say to people, I may not have been the best of medical students (I was a low performer) but I was a very good doctor (high performer). But as good a doctor as I was, the question of what I was capable of sent me on a totally different trajectory from my peers, from authoring books and motivational speaking through military experience and peacekeeping with the United Nations, to pastoring, restarting life as a Canadian immigrant and becoming CEO of a number of non-medicine related ventures, some with a budget of a few million dollars.
Meta-performance is akin to what my mentor John C. Maxwell calls The Law of the Rubber Band: Growth Stops When You Lose the Tension Between Where You are and Where You Could Be. The meta-performance life happens somewhere between feeling ‘just right,’ taut enough to be best at tying things up, to tearing up because we fail to embrace our God-given limits. Often times, we are poor judgers of thse book ends, and having a discerning coach to assist on this journey is vital.
“IMPOSSIBLE” ACCORDING TO WHO?
In what area(s) of your life have you lost your stretch and settled? Create some specific means for stretching in these areas of your life. Go back to your 2021 goals and ensure they’re not only S.M.A.R.T. but that they also STRETCH. Remember, “Only a mediocre person is always at his best,” saysW. Somerset Maugham, putting things in a way that hits home, hard. “Ouch,” says the best performers.
Walt Disney used to say, “It’s kind of fun to do the impossible.” I know the feeling, a little bit. Nelson Mandela was right: “It always seems impossible until it’s done.” I find it not only a powerful meta-performance question to ask “What am I capable of?” but also in line with that to inquire, “What sort of person must I become to be capable of that?” Then with Almighty God’s help, “just do it,” do the “impossible.”
Inspiring Practical Examples of the Integrated Life
Dinner with the organizing team of an annual conference in Halifax, Nova Scotia (Canada) at which I was a plenary speaker. If you look closely at the back left you will find my then seven-year old son and I. We did the 2,500km trip by road together.
After my last blog on Why I strive for work-life integration and not work/life balance, some got it and said, “important distinction.” Others thought it was just semantics, just a different choice of words but saying the same thing. I beg to differ.
Here’s another attempt to distinguish one from the other: work/life balance (apart from seeming to pit work against life) is the attempt to distribute time, energy and other resources equitably to all four buckets of life to ‘tick all the boxes’. On the other hand, work-life integration is radically different because it harnesses the power of all four buckets, making other buckets better by the power of other buckets. And it is living in such a way that one doesn’t have to hide the other buckets (say, on LinkedIn), pretend they don’t exist or be different things to different people in the different buckets. I’m quite certain a few poignant examples below may make the distinction clearer.
FACEBOOK AND FAMILY
Who doesn’t know about FaceBook and its 2.7 billion users. That number is the combined population of China and India, the two most populous nations in the world. 2.7 billion is more than twice the population of the entire continent of Africa! I was fascinated to learn that as founder/CEO, one of Mark Zuckerberg’s attempt at the integrated life in Facebook’s early days was to host FaceBook strategy sessions at his home on Monday evenings. And for Facebook’s COO Sheryl Sandberg, instead of missing dinner with her family, she would bring her children into the office. Here’s her testimony: “Facebook is incredibly family friendly, so my children were in heaven, entranced by pizza, endless candy, and the huge pile of LEGOs the engineers shared with young visitors. It made me happy my kids got to now my colleagues and vice versa” (George 2015, 173). I don’t know everything about FaceBook’s corporate culture, but these right here are great examples of the integrated life at FaceBook.
I’m proud of Databank in Ghana that has created a nursery in the workplace for nursing mothers as well as a quiet time room for staff to go and nourish their spiritual lives, especially after rushing from home at dawn in order to beat the crazy Accra traffic. These are laudable examples of the integrated life in corporate circles.
PERBI PRIDE
I love lions. I call my children cubs; not kids, hence we are the Perbi Pride. Last week, I handed over to the next CEO of ISMCanada after being at this role for eight years. One of the things I recalled at the handing over ceremony (and nearly everyone remembered) is how not long after I took the role I travelled almost the entire stretch of Canada (the second widest country on earth!) to get to personally know the staff and listen for the pertinent issues from the ground. What I haven’t told you yet is that as a family we decided to integrate our lives with my new work by making this a fun family trip. We rented a minivan and spent 30 days travelling from Montreal (on the east coast) to Victoria (beyond Vancouver) in the west. It was beautiful to see the different types of Canadian landscape and wildlife. Because our children our homeschooled, such opportunities are precious as ‘all of life is school.’ By the time we got back home we had clocked 13,000km and had enough geography, history, sociology etc. to last a lifetime! That is one of the best examples of the integrated life we’ve ever had as a family. Family did not get in the way of work or vice versa. We made both feed off each other and were the richer for it.
Over the last couple of years, I have adopted a tradition of travelling with one of the older four children. Just one, to make them feel special and have a one-on-one time with daddy. Don’t forget these are work trips for me and fun trips for them. After doing a Philadelphia and Washington DC road trip with our then four-year old she insisted upon returning home that “I’m Daddy’s travel buddy’ much to the chagrin of the others. I’ve been far from perfect in integrating family and work but I knew we were doing something right when my children got so used to the ISMCanada world that one day our then seven-year old son asked, “Will I become president of ISMCanada when I grow up?” Almost as if it were a family inheritance.
I’ve always worked from home over the last 8 years as CEO (or from an airport/airplane)–way before the rest of the world was forced to by the Covid-19 pandemic. Working from home and homing from work has its pros and cons but it certainly has helped more than harmed my work-life integration.
IMPACTING THE WORLD FROM WITHIN–‘AN INSIDE JOB’
In an article posted on the Harvard Business Review, author Stew Friedman rightly said that the most impactful leaders find ways “to integrate the different parts of their lives to reinforce and enhance each other.” Everywhere he looked he found successful individuals who used who they were as a person to influence how and why they worked. From Facebook COO Sheryl Sandberg (as I already shared above) through Michelle Obama to rock icon Bruce Springsteen, many influential people channel what made them a powerful person into creating a powerful product, service or project.
Take Michelle Obama, the 44th First Lady of the United States, for example. Michelle considers her daughters to be her first priority, even if this stance vexes those who would have her do more in seeking broader political and cultural change. However as Friedman rightly observes, in making sure her own children were receiving the most nutritious food possible, she began to advocate for better nutrition through the national initiative Let’s Move!. Her policies have won national and global acclaim.
One of the most impactful social enterprises in Ghana right now is the PerbiCubs Library Services, reaching 2,000 children in 200 schools. It might interest you to know that this did not start out as some mega altruistic attempt to ‘change the world’ through getting every child reading but out of our own family’s need for good, well-curated, reading level-appropriate books upon a long stay in Ghana. Whether it’s the Obamas or the Perbis, we’re running this for ourselves–we only get to scale and share with the rest of the world. If nobody signed on, we would still do it. It’s not just a job ‘out there’, it’s an ‘inside job,’ so-to-speak.
Former Medtronic CEO and Harvard professor Bill George almost sounds like a fiery preacher here.
RUNNING MY FAMILY LIKE A CORPORATION
I’ve had partners complain about how their spouse is great at XYZ in the corporate world but doesn’t show even an iota of that competence or skill at home. There are those who might argue that they use ‘all of it’ out there and just want to chill and relax when they get home. While that might make some degree of sense, is it not inauthentic that who we are out there is different from who are at home? If you really believe in the power of vision and mission statements and values in your corporate world, for example, how come you haven’t couched one for your own family?
I’m learning to run my family like a corporation, in the sense of applying the things that have made organizations I’ve run succeed. Why not? Wherever two or three come together, you have an organization! I’m sure you can relate to how some of the most treasured members of your community, say church, actually are so because they bring their corporate skills to bear on the communal organization? On the flip side, I’ve also been the beneficiary of running businesses like family and seeing co-workers go over and beyond their job description and their contractual call of duty. The integrated life is the way to go.
CHOOSE INTEGRATION TODAY
“When you give your whole self to the moment, you not only benefit personally, but it dramatically impacts your business as well.” So says my mentor Bill George. The work-rest of life thing doesn’t have to be a zero sum game. Bill is right about how “Many leaders are reluctant to combine their work and family lives, but bringing the two together can lead to more productive and fulfilling lives, both personally and professionally” (173). I have seen and testify that it takes being open-minded about this work-life integration notion, hard work, creativity, experimentation, patience, much discomfort and many failures to make it work but when it does, it really does.
References
Friedman, Stewart D. 2014. “What Successful Work and Life Integration Looks Like.” Harvard Business Review. October 07, 2014.
George, Bill. 2015. Discover your True North. Hoboken, NJ: John Wiley & Sons.
How to Leave the Dance Floor | Two Thoughts on Succession.
At the Pierre Trudeau international airport in Montreal, Canada, with two leaders, William and Emmanuel, who succeeded me as CEOs of The HuD Group in Ghana and Canada respectively. We had held a strategy meeting just before the COVID-19 pandemic seriously hit the Canada and the U.S..
In my last blog we discussed when to leave the dance floor as an executive leader. Today, let’s talk about how to leave the dance floor. I agree with those who prefer ‘succession management’ to the term ‘succession planning’ because planning, come to think of it, really is only a third of the management cycle which comprises planning, implementation and evaluation.
I have several succession management experiences in my leadership career spanning over two decades. These have been in multiple C-level roles and contexts, even in different countries and continents.
SUCCESSION SUCCESS STORIES
After pioneering The HuD Group in Ghana in 2003 and leading it for five years, I successfully passed it on to the next national CEO and left for Cote d’Ivoire to pioneer the same work of holistic leadership development there while serving with the United Nations peacekeeping operation. The Cote d’Ivoire transition, when it was time to leave after a year, was one of the trickiest. The very week I was to leave, the one person who had hitherto faithfully served alongside me and was the ‘heir apparent’ suddenly and strangely broke my trust in a significant way. The ‘next best’ I eventually handed over to, ended up being truly the best. Timothée led the organization for a decade and has now also successfully passed the baton to an amazing lady, Ann. Timothée is now the CEO of Francophone Africa for the same organization. We have been working together for over a dozen years. We do not only have a mentoring relationship but are really friends, having spent great times together in several African countries as well as in the U.S. and Indonesia. I have done the same kind of succession management in Canada, handing over The HuD Group I pioneered there in 2010 to a very capable young man who at the time was working for Shell in the oil sands of Alberta.
In a different scenario, although I was initially hired to be interim pastor of the English congregation of a Chinese church in Montreal, when it was time to get serious about handing over to a successor after about three years, several people did not want us to go that route. They liked me and had gotten comfortable with the progress we were making in several areas but I knew it was the right thing to do. As a leader, I had figured out that the church needed to find someone who could give their full attention to the work and not my part-time investment, albeit fairly substantial. That too was an interesting succession management process as it involved interviewing candidates from Canada, the US, Taiwan and the Philippines. It’s been about five years since we eventually hired a young trilingual Chinese-Canadian, Rev. Joseph Cherng, and the church has been thriving since he took over over from me. Again, he consults me from time to time and we are good friends, even visiting our home to share fellowship together with our spouses.
As I shared in the previous blog, I have just made my way off the dance floor after an eight-year tenure as president of ISMCanada and still in the midst of succession management even as I write this blog. I like the fact that in their statement to the organization, the board mentioned that I gave them a whole year’s notice of my stepping aside. That is how to do it–give ample time (unless, of course, it is an emergency). A recent meeting at ISMCanada had two former presidents (myself and Paul Workentine, who handed over to me in 2013) and the new president of ISMCanada (Jakob Koch) all in the same Zoom breakout room (picture below). All three of us still have roles in the organization concurrently. A blessed rarity!
The said Zoom meeting at ISMCanada which had three successive presidents present.
Apart from leaving the dance floor when people are still enjoying your dance, there are two other mindsets that have helped me succeed with regards to succession management in the several leadership transitions in my leadership career in multiple roles and contexts First, “leadership success is measured by succession” and then, “always be closing.”
MINDSET #1: LEADERSHIP SUCCESS IS MEASURED BY SUCCESSION
One of the things that has helped me to be largely successful in all the above stories, even amidst challenges, has been a leadership jewel I picked from John Maxwell’s 21 Irrefutable Laws of Leadership about 20 years ago. According to John’s Law of Legacy, a leader’s lasting value is measured by succession. So unlike other leaders, and I’ve seen many such in Africa, who even want their successor to fail so that they look good, I have always viewed by success as a leader by how well my successor does. You don’t want your successor to look bad just so that you look good. That is bad leadership.
In all the above successful succession stories, my pride is in the fact that these subsequent leaders are doing well, even better than I did in me era. If really leadership is about the people we serve and the noble purpose we share, then any true leader would want to measure their success by a successful succession!
MINDSET #2: ALWAYS BE CLOSING
When I was a financial consultant with Investors Group Canada, I had a fascinating Italian gentleman called Carlo in charge of my unit. He was quite the mentor figure, doing some rounds with me and even taking me to his home on the east end of Montreal once. Carlo was a straight-shooter and his large clientele was evidence that he was doing something right. He is the guy who first taught me to ‘motivate and disturb’ in the sales process. But the most important thing he taught me about sales, I find applies to succession management as well. He called it ABC–Always Be Closing. That must’ve been his short version of Stephen Covey’s second habit of successful people: begin with the end in mind.
To Carlo, what was the point of all the prospecting, phone calling, presentation preparation, sales conversations etc. if it all these activities in the sales process don’t end up in a sale? But in order to close the sale in the end, one has to have that mindset and talk and behave as a closer right from the beginning of the conversation–even before the beginning–and throughout the conversation. ABC–Always Be Closing.
When it comes to succession management, I feel the same way. Always Be Closing. Right from taking a position or role, one needs to begin with the end in mind and start succession management. Always Be Closing. What if the day after you become VP or CEO you’re hit by a bus? What happens to your organization? Even barring any such tragedy, the reality is, every leader, no matter how good and gifted, will have to leave one day. No one and nothing lasts forever. From the very day I took on the CEO role at ISMCanada, I identified a possible successor and hinted him. Always be closing.
CONCLUSION
So succession management should be as basic a mindset and requirement as ABC for every would-be-successful leader. Beginning with the end in mind, Always Be Closing. And if one truly believes their leadership success is measured by successful succession, it will make all the difference in how they leave the dance floor. Leadership success is good, but significance because succession was successful, is even better!
